Shipturtle Multi‑Vendor
All reviews
We’ve had a great experience working with ShipTurtle so far. As we’ve been setting up and testing our marketplace, their team has been incredibly responsive and supportive every step of the way. Any bugs or issues we’ve encountered have been resolved quickly, and the level of customer service has made a huge difference especially as an early-stage business navigating a new platform. The team is proactive, communicative, and genuinely invested in helping us succeed. We’re grateful for their ongoing support and excited to continue building with ShipTurtle as we launch and grow.
This app is very comprehensive, offers all around great support, and very functional. We're thrilled with it and would highly recommend.!
Very good customer service and developing team - our store has a very specific interface requirement, raised it, and the team has followed up and trying to fix it, and changed the UI to make it feasible. Thanks a lot! Will keep using it.
I was on a very complicated backend of Magento and Shipturtle made it possible for me to move my marketplace to Shopify. The team is extremely prompt and helpful with all of the queries and they help support you with walk throughs and through deconstruction of issues and ways to resolve them. If you are wondering if they are good people to do business with, do not wonder anymore, take my word for it. Our marketplace runs seamlessly because of the smooth functionality built by shipturtle.
Excelente herramienta para gestionar múltiples vendedores en Shopify. Llevamos varias semanas probándola y nos ha facilitado muchísimo el manejo de catálogos (productos y precios), la autogestión por parte de los vendors y la visibilidad operativa en un solo panel. La curva de aprendizaje fue corta y el soporte ha sido oportuno. Como mejora, el UI aún podría ser más amigable e intuitivo, aunque vemos avances constantes en cada actualización. En conjunto, la recomendamos para marketplaces que necesitan escalar la gestión de vendedores y productos dentro de Shopify.
We've been working with Shipturtle for almost a year. I'll start by saying the team are a bunch of really good people. You can feel that they have real intent to support your business. Secondly, the tech is stable and implementable. I've had minimal issues and it's flexible and broad enough to support almost any type of multi-vendor model. I think it's the only real solution to scale up your business. Keep going guys, I believe we're building a strong partnership together, thank you!
While preparing to launch our cross-border multi-vendor marketplace, myshopineu.com , we evaluated several Shopify apps and decided to try Shipturtle based on their strong reviews. Our use case was slightly complex, and what we genuinely appreciated was how clearly the product is structured for marketplace workflows. The interface is straightforward, and the team’s support during onboarding helped us understand the possibilities and limitations very clearly. Their responsiveness and willingness to guide us through real marketplace scenarios made the evaluation process smooth and practical. If you’re building a serious multi-vendor or marketplace setup on Shopify, Shipturtle is definitely worth exploring.
I am brand new to that marketplace app but Manan took a lot of his time to connect with me and walk me through the whole app and answer all my questions. Sure, there are some bugs but nothing that would worry me from a business point of view and Manan will forward those to the IT guys. Overall so far an incredibly good experience. The only ‘downside’ is the multitude of add ons which can significantly increase the monthly price for the app. But, I do understand that they are running a business and that those add ons do cost a bit. Maybe a few of those should/could actually come with the app in the future A big plus for me is that they offer a contact option via WhatsApp which is so much faster than writing an email, waiting for a reply to then write one again and so on! Overall still a 5 star experience though! Shout out to Manan who is such a humble guy, thanks for your time and patience with me!
Great Support by Mannan, Nisarg and their team.
As someone who doesn't understand a line of code and cannot develop their backend system under a budget, shipturtle is nothing short of a blessing. The whole workflow and function of the site is phenomenal. The support team has been really helpful, answering and guiding me through the site and every question I had regarding it. Hands-down the best backend management system for a marketplace.
The support team is super responsive and genuinely helpful. Anytime I’ve had a question, they’ve been quick to assist. The platform itself is really intuitive and easy to navigate, so getting started was effortless. Overall, I’ve had a great experience and I’m really happy with the service.
Shipturtle has been a game changer for what we are trying to achieve. Being able to manage everything in one place makes our lives that much easier. The support has been amazing and they have helped us navigate all of our questions. I would highly recommend them.
I'm absolutely thrilled with this multivendor app! As a business owner, I was looking for a platform that could streamline my operations and make it easier to manage my vendors. This app has exceeded my expectations in every way. The shipping integration feature is a game-changer—it's so seamless to set up and manage shipping options for my vendors. And the WhatsApp integration is brilliant! I can easily notify my vendors about orders and updates, which has significantly reduced communication errors. I also love how easy it is to add commissions and set vendor-wise commission rates. It's incredibly flexible and allows me to customize the app to suit my business needs. Plus, having full control over vendors once they add their products to the app gives me peace of mind. The app is incredibly user-friendly, even for those who aren't tech-savvy. I've had no issues navigating the interface, and my vendors have been able to easily add their products and manage their orders. Compared to other multivendor apps I've tried, this one stands out from the rest. The features are top-notch, and the support must be great because I've had no issues whatsoever. I highly recommend this app to anyone looking to streamline their multivendor operations. It's a total winner!
Hello Lootfaat, Sorry to hear about this experience. We pride ourselves on our support and have a robust mechanism which includes - 1. tickets with 24-48 hours SLA 2. Video support at any time (you just need to book a call from the website) 3. Whatsapp support and website chat support with our team We do not recommend calls since its often difficult to understand the problem on audio, and its much better to schedule a call on video - a slot is generally available within 4-8 hours during our business time. As a business owner, we can understand that sometimes you may need immediate resolutions - but its difficult to make any changes on the app without clear requirements, development and testing. This is true for any SaaS app and we try to provide clear timelines for any change or issue request from your side.
We have been Shipturtle multivendor for more than a month now. We found the product very useful. It helped in automating some of our operational activities. Also now we can easily onboard new vendors. The support team regularly have been following up with us to ensure that we are able to function our business effectively using the app. Thanks Shipturtle!
The Shipturtle multivendor app has been absolutely flawless! The platform works seamlessly and is exactly what we were looking for at Oraani. The team is incredibly supportive and always quick to assist whenever needed. Special thanks to Nisarg, Pranav, and the entire Shipturtle team for their constant support and smooth onboarding experience. Highly recommend!
Ship Turtle is an excellent shipping integrator that truly simplifies logistics. Their platform easily connects with multiple carriers, offering competitive rates and robust tracking. The API is reliable and well-documented, making implementation smooth for developers. Highly recommended for businesses seeking an efficient, all-in-one shipping solution.
The experience is smooth, and the user interface is intuitive and easy to manage. Additionally, the support and sales teams are excellent. The support team resolves tickets promptly, and all team members are very supportive, knowledgeable, and attentive. They listen to concerns carefully and take immediate action to address them.
Have been using ShipTurtle for a month so far working with MANAN as my lead team project manager. So far communication has been excellent with him, he is always eager to help and gets back to me with updates quickly and goes above and beyond, very impressed. The service provided has been very reassuring coming from another marketplace provider, Webkul which I had an awful experience with. The user experience of ShipTurtle has been great and the platform is very user friendly and will be easy for sellers to use. Hoping to launch my marketplace soon, just waiting on a few updates about the returns process and finalising that with the team then should be good to go :) Look forward to seeing how the platform operates once I launch :)
The app is amazing for anyone running a marketplace. The team has been extremely helpful. Well thought out features such as vendor settings, payments according to vendors and vendors' about us page. Looking forward to more features and using this long-term.
We've been using Shipturtle for Kala Curry to manage our growing network of artisan vendors across India, and it's been a game-changer in many ways. The platform makes it easy to onboard and coordinate with multiple vendors, track orders, and manage shipping logistics. The user interface is clean and intuitive, and the team has been responsive whenever we've had questions or needed support. That said, there’s still a bit of room for improvement—especially around customization options for vendor communication and dashboard insights. But overall, Shipturtle has helped us save a lot of time and brought structure to what used to be a fairly scattered process. Definitely recommend it if you're running a marketplace or working with multiple sellers.
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