All reviews

Rating Breakdown

  • 5
    93% (90 ratings)
  • 4
    3% (3 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    4% (4 ratings)
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5 / 5 Share

Oct. 26, 2023

I've been using Shipturtle for my Shopify store, and I couldn't be happier with the service it provides. This plugin has made order fulfilment and shipping a breeze. Shipturtle's tracking system is incredibly accurate, and I love the fact that I can monitor live tracking right from my Shopify dashboard. It's a game-changer for me, as it allows me to keep my customers informed about the status of their orders in real-time. This level of transparency has significantly improved my customers' experience and, in turn, boosted my business's reputation. The ease of use and integration with Shopify is another standout feature. Setting up Shipturtle was straightforward, and it seamlessly fits into my workflow. I've seen a noticeable improvement in my shipping efficiency and accuracy since I started using this plugin. Not only does Shipturtle make my life as a store owner easier, but it also enhances the experience for my customers. The combination of reliable service and live tracking is a winning formula that has set a new standard for my online business. I highly recommend Shipturtle to any Shopify store owner looking to streamline their shipping process and provide top-notch customer service.

Using app

2 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your amazing review! ๐ŸŒŸ We're thrilled to hear that Shipturtle has been a game-changer for your business. Your success is our priority, and we're here to make order fulfilment and shipping a breeze for you. We're honoured to be part of your journey to excellence in customer service.

5 / 5 Share

Oct. 13, 2023

This app has truly improved my online shop. Connecting my delivery to Shopify is now so simple, and I can't praise their help team enough - they're fantastic! It not only saves me time but also makes my customers really happy. Honestly, if you sell on Shopify, this app is a gem you shouldn't miss out on!

Using app

24 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your glowing review! We're delighted to hear that our app has transformed your online shop. Our team is here to make your Shopify experience smooth and your customers ecstatic. Happy selling!

5 / 5 Share

Sept. 25, 2023

Nice app! The support staff is incredibly helpful.

Using app

Almost 3 years

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for your glowing 5-star review! ๐ŸŒŸ We're thrilled to hear you had an amazing experience with us.

5 / 5 Share

Aug. 28, 2023

it's been a game-changer for my online store. Now, connecting my courier company to Shopify is a breeze. The best part? Their customer support is top-notch too. It's saved me time and made my customers happier. If you're a Shopify seller, this app is a must-have!

Using app

4 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for the kind words! We're thrilled to hear Shipturtle has made such a positive impact on your online store. We're here to support you every step of the way!

5 / 5 Share

July 24, 2023

The team at ShipTurtle is professional and always willing to help when I need it. They have done a lot of custom work for me, and broke my expectations for their custom capabilities. I would recommend their platform over all other marketplace apps on Shopify. Lastly, their customer service team deserves 5 stars.

Using app

19 days

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for your fantastic review! We're thrilled you've had a great experience with our team and custom solutions. Your recommendation means a lot to us! ๐ŸŒŸ

4 / 5 Share

June 23, 2023

From Day 1 with ShipTurtle we have been very satisfied with our experience. We have a unique selling platform which has required coding tweaks to improve or simplify functionality on our site. ShipTurtle has fulfilled all of our requests and also made recommendations on improvements in the future. We are currently in a soft launch of our shop and they have been timely in helping us with anything we need.

Using app

7 months

Total reviews

1

Average rating

4.0

Developer Reply

Thank you so much for your kind words! We're thrilled to be a part of your journey and glad to hear you're having a fantastic experience with Shipturtle. We're here for you every step of the way.

5 / 5 Share

June 15, 2023

As a marketplace, we were struggling with manual processing of orders and the intricacies that came with it. Through shipturtle, we have managed to streamline all our processes, in a timely, effective and cost-effective manner. Kudos to Sharad and the entire ship-turtle team, for an incredible product and the support provided!

Store

Suspire

Using app

8 months

Total reviews

4

Average rating

5.0

Developer Reply

Thank you for your fantastic review! We're delighted to have helped streamline your processes. ๐Ÿš€

1 / 5 Share

May 15, 2023

Several technical errors and glitches. The support team we're unhelpful and quite rude. We have since moved to Multi-Vendor Marketplace which we recommend.

Using app

6 months

Total reviews

1

Average rating

1.0

Developer Reply

Dear client, We spent almost 1 hour with you to demostrate our app and features. You wanted our support features on the Enterprise plan, while staying on a free plan. We shared our website's published policy several times in our conversations lasting 2-3 days, but you insisted not to go with it. Not a single error or glitch was shared by you, nor was any money charged.

5 / 5 Share

April 19, 2023

Great Platform to manage our day to day marketplace operations. Support from Sharad, Siddharth and team is cherry on top!

Using app

11 months

Total reviews

5

Average rating

5.0

Developer Reply

Thank you for your kind words! We're thrilled to hear you're enjoying our platform and the support from our team. Here's to more successful operations ahead! ๐ŸŒŸ

5 / 5 Share

April 18, 2023

Great app, very professional team!

Using app

About 1 month

Total reviews

1

Average rating

5.0

Developer Reply

Thank you! ๐ŸŒŸ We appreciate your kind words!

5 / 5 Share

Jan. 26, 2023

We've tried a number of different apps to build out our vendor portal, and ShipTurtle is the only one flexible enough to meet our needs. The support and willingness to customize has been great.

Store

Curina

Using app

7 months

Total reviews

4

Average rating

5.0

Developer Reply

We're thrilled to hear that Shipturtle met your needs! Thank you for the kind words and 5-star review. ๐ŸŒŸ Your satisfaction is our top priority!

5 / 5 Share

Jan. 26, 2023

I have been using the Shipturtle App for a few months now and I am absolutely amazed at how much time and energy it has saved me. It automates the whole backend which makes it so much easier to manage my resources and tasks. The team is also very helpful and available, and have been quick to respond to any queries I had. I highly recommend the Shipturtle App, it's an easy and reliable way to manage your business.

Using app

4 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you! We're thrilled to hear that Shipturtle has been a game-changer for your business. ๐ŸŒŸ Your support means the world to us!

5 / 5 Share

Oct. 13, 2022

After around 12 months of using a few other solutions and months of hunting, we finally came across Shipturtle and it was exactly what we were looking for to manage our marketplace. The platform feels very robust and the user interface is as snappy as it could be. Although the platform is very stable but even if an issue arises, the team is supportive enough to get things resolved in real time.

Using app

10 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 28, 2022

Great app. Fulfilments and Invoices all working pretty smoothly. All issues get resolved through a whatsapp group. Value for money.

Store

Vvegano

Using app

Over 1 year

Total reviews

13

Average rating

5.0

5 / 5 Share

Dec. 9, 2021

Simple, clean, and easy to use. There were issues at the start but I expect them with anybody trying to launch a new app/new features. Overall it solves for what they stand for.

Using app

About 2 years

Total reviews

9

Average rating

3.4

1 / 5 Share

Nov. 29, 2021

We used shipturtle for 6 months with Enterprise plan and leaving it because their customer service is rubbish, they ask for money all the time, even for a demo, They will not show you how to process orders, how to do integration, they will say pay us our time is valuable. Their system has limitations but they don't check and ask us to make videos and send us. It was a bad experience overall working with stubborn people, We wasted our money and precious time but we had experience and that is what intending to share with you guys to take extra measures using this app. I dont think they deserve 1 start it should be -1.

Using app

8 months

Total reviews

6

Average rating

4.3

Developer Reply

Hi Wajid, as per our policy we give full onboarding demo and training to your team when you install the app and also support you on whatsapp chat so you can get answers to your queries easily within hours instead of replying to emails. In your case, you hire new people and consultants on your team every 2 months and expect us to spend a few hours on call every month training them afresh. This is not possible for us since we have a lean team, and hence cost effective plans. We have actually gone out of our way to do the demo not once, but thrice with you. All our features are extensively documented on our website, and your team can easily go through them to understand. In case something doesn't work specifically, we are always around to help. I believe you would not be using the app for the last 6 months if you were not given complete support till date. There is an expectation mismatch, if you expect someone to spend 1 day training your team each month, its not possible with our standard plans.

5 / 5 Share

Oct. 18, 2021

this app is very helpful for us ..As we are marketplace our sellers are happy with dashboard and app is very easy to use. In mobile also we are able to book AWB..mulitple language feature is also very good...Team is very supportive....Happy with service. Thanks

Store

GoCoop

Using app

Almost 2 years

Total reviews

3

Average rating

5.0

Developer Reply

Always happy to serve our clients.

5 / 5 Share

Oct. 11, 2021

This is a simple, easy to use app that can be used as a CMS,IMS,OMS,LMS for a single or multi vendor platform. We have found it quite useful and deployment or integration time is quite low, helping in early and fast Go To Market for new businesses. We hope that with new capabilities under way, this will become more formidable.

Using app

Almost 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 10, 2021

For those who want to create a Marketplace on Shopify, we recommend using the Shipturtle app. There is a very good and fast service Stronger dev team. I am also using the shipturtle marketplace. It is also a strong and convenient platform for customization. All shipturtle dev team very helpful.

Using app

Over 1 year

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for your review Aung. It is great working with you.

5 / 5 Share

Oct. 7, 2021

Amazing app, saves so much time and energy - automates the whole backend and is very scalable. Sharad and Keyur and lovely to work with as well, very helpful and available.

Store

charrli

Using app

About 2 years

Total reviews

1

Average rating

5.0

Developer Reply

Thanks a lot for your review. Its is wonderful to work with you as well.