All reviews

Rating Breakdown

  • 5
    88% (98 ratings)
  • 4
    5% (6 ratings)
  • 3
    1% (1 ratings)
  • 2
    2% (2 ratings)
  • 1
    4% (4 ratings)

Reviews with Text

  • 97% (108)
Review RSS Feed Review RSS Feed

5 / 5 Share

June 15, 2023

As a marketplace, we were struggling with manual processing of orders and the intricacies that came with it. Through shipturtle, we have managed to streamline all our processes, in a timely, effective and cost-effective manner. Kudos to Sharad and the entire ship-turtle team, for an incredible product and the support provided!

Store

Suspire

Using app

24 days

Total reviews

5

Average rating

5.0

Developer Reply

Thank you for your fantastic review! We're delighted to have helped streamline your processes. 🚀

5 / 5 Share

April 19, 2023

Great Platform to manage our day to day marketplace operations. Support from Sharad, Siddharth and team is cherry on top!

Using app

3 months

Total reviews

5

Average rating

5.0

Developer Reply

Thank you for your kind words! We're thrilled to hear you're enjoying our platform and the support from our team. Here's to more successful operations ahead! 🌟

5 / 5 Share

April 18, 2023

Great app, very professional team!

Using app

About 1 month

Total reviews

1

Average rating

5.0

Developer Reply

Thank you! 🌟 We appreciate your kind words!

5 / 5 Share

Jan. 26, 2023

We've tried a number of different apps to build out our vendor portal, and ShipTurtle is the only one flexible enough to meet our needs. The support and willingness to customize has been great.

Store

Curina

Using app

2 months

Total reviews

6

Average rating

5.0

Developer Reply

We're thrilled to hear that Shipturtle met your needs! Thank you for the kind words and 5-star review. 🌟 Your satisfaction is our top priority!

1 / 5 Share

Nov. 29, 2021

We used shipturtle for 6 months with Enterprise plan and leaving it because their customer service is rubbish, they ask for money all the time, even for a demo, They will not show you how to process orders, how to do integration, they will say pay us our time is valuable. Their system has limitations but they don't check and ask us to make videos and send us. It was a bad experience overall working with stubborn people, We wasted our money and precious time but we had experience and that is what intending to share with you guys to take extra measures using this app. I dont think they deserve 1 start it should be -1.

Using app

8 months

Total reviews

7

Average rating

4.4

Developer Reply

Hi Wajid, as per our policy we give full onboarding demo and training to your team when you install the app and also support you on whatsapp chat so you can get answers to your queries easily within hours instead of replying to emails. In your case, you hire new people and consultants on your team every 2 months and expect us to spend a few hours on call every month training them afresh. This is not possible for us since we have a lean team, and hence cost effective plans. We have actually gone out of our way to do the demo not once, but thrice with you. All our features are extensively documented on our website, and your team can easily go through them to understand. In case something doesn't work specifically, we are always around to help. I believe you would not be using the app for the last 6 months if you were not given complete support till date. There is an expectation mismatch, if you expect someone to spend 1 day training your team each month, its not possible with our standard plans.

5 / 5 Share

Oct. 18, 2021

this app is very helpful for us ..As we are marketplace our sellers are happy with dashboard and app is very easy to use. In mobile also we are able to book AWB..mulitple language feature is also very good...Team is very supportive....Happy with service. Thanks

Store

GoCoop

Using app

6 months

Total reviews

3

Average rating

5.0

Developer Reply

Always happy to serve our clients.

5 / 5 Share

Oct. 10, 2021

For those who want to create a Marketplace on Shopify, we recommend using the Shipturtle app. There is a very good and fast service Stronger dev team. I am also using the shipturtle marketplace. It is also a strong and convenient platform for customization. All shipturtle dev team very helpful.

Using app

5 months

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for your review Aung. It is great working with you.

5 / 5 Share

May 19, 2021

The support for this app is impeccable. The way that these guys work give the app so much room to become better as they work on your suggestions and issues. So far I am satisfied for the most part.

Using app

2 months

Total reviews

3

Average rating

5.0

5 / 5 Share

April 14, 2021

Our store changed to Shipturtle from an old Vendor marketplace app. It was the best decision we have made. These guys have created a fully functioning perfect marketplace app. One thing I want to mention, their support is amazing and they really have passion in making their app work smoothly. The other marketplace apps we have tried on the Shopify app store have terrible support, confusing menus and malfunctioning code (we lost thousands). But this app just works perfectly, and I'm sure if there were any glitches (which we haven't had), the support team would fix it quickly. Thanks team, you've helped our store get back on track!

Using app

4 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Jan. 20, 2021

I can not put in words the excelent support from Shipturtle. They have exceded my expectations. I recommend shipturtle 101%. Thanks Shipturle, your whole team ROCKS!!!!

Store

RUUFE

Using app

15 days

Total reviews

9

Average rating

5.0

Developer Reply

Thanks a lot Juan, its been a pleasure working with you and look forward to the launch of your store!

5 / 5 Share

Sept. 18, 2020

After many years of Excels and Python scripts, finally found an App which can solve really complex problems of hosting a Marketplace with multiple vendors. Shipturtle solves for my core issues of Order Splitting, Shipping and Invoicing with a really intuitive UI. It packs in a ton of other features like separate Vendor dashboards, Reconciliation, Payments and more. Have installed and given up on many other apps in the past like Webkuls, Marketplace in a Box etc. This one seems to fit my requirements perfectly so far. Excellent documentation and support. Was able to be up and running within a day.

Using app

About 1 year

Total reviews

11

Average rating

4.5