All reviews

Rating Breakdown

  • 5
    87% (171 ratings)
  • 4
    5% (9 ratings)
  • 3
    0% (0 ratings)
  • 2
    2% (3 ratings)
  • 1
    6% (12 ratings)
Review RSS Feed Review RSS Feed

4 / 5 Share

Dec. 31, 2020

This app gives me the clarity of daily shipment status. Also, It shows how we can improve courier performance by NDR. If shipway can include inventory management and order processing it will be great.

Using app

6 months

Total reviews

1

Average rating

4.0

5 / 5 Share

Dec. 29, 2020

This app is full of features and with supportive staff. Best app ever. Using it for more than 1 years.

Using app

About 1 year

Total reviews

5

Average rating

5.0

4 / 5 Share

May 11, 2021

Uses this app for Shipment tracking and notifications. It would be great if the app can show the tracking page Timeline in Mobile View too

Using app

About 2 years

Total reviews

6

Average rating

4.7

Developer Reply

Thank you for your feedback, We always work hard to make your experience better.

5 / 5 Share

Dec. 7, 2020

I use this app for customers to track orders and great track of all the orders coming in! Highly recommend!

Store

Dorbes

Using app

11 months

Total reviews

1

Average rating

5.0

4 / 5 Share

Nov. 24, 2020

This app is useful to understand the courier's performance better and We also send feedback link to the customer

Using app

5 months

Total reviews

1

Average rating

4.0

5 / 5 Share

Nov. 17, 2020

Very useful application ... Quick response from the team as always Special Thanks to Kirti and the team

Using app

12 months

Total reviews

5

Average rating

4.0

5 / 5 Share

Sept. 28, 2020

Their support is pretty on the spot and extremely prompt to your queries. We like working with the Shipway team.

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 28, 2020

Amazing app! after using this app for months i found a highest delivery ratio beacuse cx gets notified every day

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 19, 2020

It'a good app to send custom tracking details and collect review from customers , It's perfect to reduce customer inquires. Best support and management. Branded Tracking, Really nice and awesome.

Using app

Over 2 years

Total reviews

4

Average rating

5.0

5 / 5 Share

Aug. 1, 2020

Extremely convenient app. Gives you plenty of freedom and control as to what shipping details your customers will see. Worth paying for in the long run. Fewer customers are complaining about shipping tracking after downloading app. Customer service will take some time to reply but all in all, answered my requests. I would give this a 4.7/5 stars!

Using app

Over 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

July 29, 2020

Great features and good pricing. It helps me a lot in managing the delivery situation and create a great tracking tool so that my customers can easily navigate their orders. Highly recommend it.

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

June 15, 2020

Shipway is a great App for your shopify store. We use it for our website. Easy to configure and use.

Using app

2 months

Total reviews

6

Average rating

4.5

5 / 5 Share

June 2, 2020

We have been sing this app since 5 years now, and it works like a charm. Integrates almost all Indian carriers. The support is extremely fast, efficient and helpful. Highly recommended for all e-com stores in India.

Using app

Almost 5 years

Total reviews

12

Average rating

3.8

5 / 5 Share

May 27, 2020

This app helps me get reviews on my store and it helps me get people to trust my store way more than just a store with no reviews!!! Notification on the right time to my customer with tracking details are very impressive. Customer support is very good and they reply me on my all query, highly recommend.

Using app

12 days

Total reviews

1

Average rating

5.0

1 / 5 Share

May 20, 2020

Bad customer service, my customer still can’t get any tracking information since she received the tracking number. It takes to long for the customer service to solve the problem more than 5 days no reply.

Using app

4 months

Total reviews

1

Average rating

1.0

Developer Reply

Hi Sir, we are sorry for the inconvenience. We have already taken your request to integrate the carrier and our team in touch with you. You also can write to us anytime on [email protected] for any query.

5 / 5 Share

May 8, 2020

the app works very well, it can be customized and translated without problem. They have a WhatsApp support and they always attend you perfectly and quickly.

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

April 15, 2020

Très pratique pour avoir un suivi détaillé de tous ses envoi sur le tableau de bord. Dommage cependant que le tableau de bord ne soit pas intégré directement à Shopify. De plus le plugin à intégrer à sa boutique permettant au client de suivre directement sa commande est très pratique. Et surtout, un service client et une réactivité au top !! Je recommande !

Using app

Over 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

April 9, 2020

We recently installed shipway into our website. We highly recommend this app, the customer service is exceptional they guide you the whole way how to install it and work with any issues you may have. All tracking is working perfectly. 10/10!

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 20, 2020

I really like the customer support thank you so much for helping me now I can see the status of the orders thank you so much again

Using app

5 months

Total reviews

2

Average rating

5.0

5 / 5 Share

March 18, 2020

Thank you for your services, I am very happy about this app, good services by WhatsApp from customer services help me to set-up the service, 5 stars.

Using app

About 2 months

Total reviews

5

Average rating

5.0