All reviews

Rating Breakdown

  • 5
    82% (53 ratings)
  • 4
    8% (5 ratings)
  • 3
    2% (1 ratings)
  • 2
    2% (1 ratings)
  • 1
    8% (5 ratings)

Reviews with Text

  • 100% (65)
Review RSS Feed Review RSS Feed

1 / 5 Share

Sept. 20, 2024

staff is not answering from 1 month for the issue - shpwidget.js call taking unnecessary load on all pages. - analytics.php call taking unnecessary load on all pages. - analytics.php tracking all user activity without seller permission

Using app

About 4 years

Total reviews

3

Average rating

5.0

5 / 5 Share

Aug. 19, 2020

It'a good app to send custom tracking details and collect review from customers , It's perfect to reduce customer inquires. Best support and management. Branded Tracking, Really nice and awesome.

Using app

6 months

Total reviews

5

Average rating

5.0

5 / 5 Share

June 2, 2020

We have been sing this app since 5 years now, and it works like a charm. Integrates almost all Indian carriers. The support is extremely fast, efficient and helpful. Highly recommended for all e-com stores in India.

Using app

Over 3 years

Total reviews

13

Average rating

3.9

5 / 5 Share

April 15, 2020

Très pratique pour avoir un suivi détaillé de tous ses envoi sur le tableau de bord. Dommage cependant que le tableau de bord ne soit pas intégré directement à Shopify. De plus le plugin à intégrer à sa boutique permettant au client de suivre directement sa commande est très pratique. Et surtout, un service client et une réactivité au top !! Je recommande !

Using app

2 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 31, 2020

i have used it on my website https://casagardenshop.com. The app works flawlessly and the support team is very cooperative and professional.

Using app

Almost 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 22, 2019

Great app, support is responsive, pricing for silver is affordable for any client. My recommendations: fix issue on dashboard and statistics with disabled trackings and it would be great if at least email notifications would go to admin.

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 5, 2019

Helpful app, started using it for the past two months. a lot of things to work on, but the support team is great. Thanks

Using app

About 1 month

Total reviews

3

Average rating

5.0

5 / 5 Share

Sept. 30, 2019

Excellent service and User-Interface, Called Directly to Configure the Settings. Will Update after few Weeks.

Using app

5 days

Total reviews

12

Average rating

5.0

5 / 5 Share

Sept. 30, 2019

EXCLENT SERVICE ..............................................................................................................................................................................................................

Using app

5 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 27, 2019

We have been using shipway from past two year's and it has never let us down.Would recommend this amazing app, does everything it claims without any hassle.

Using app

Almost 2 years

Total reviews

16

Average rating

5.0

5 / 5 Share

Sept. 17, 2019

Its an extremely useful and easy to use app. The features are just amazing. Not only are we able to have a dashboard of order wise delivery status, we are also able to request customer reviews, get proactive customer emails in case of delivery delays and failure, making our operations super smooth! Much Recommended!

Using app

4 months

Total reviews

11

Average rating

4.4

5 / 5 Share

Sept. 16, 2019

It's a fantastic app for all our delivery-related requirements. From updates to reconciliation, we have found Shipway very useful. Kudos!

Using app

12 months

Total reviews

2

Average rating

5.0

5 / 5 Share

July 11, 2019

Must hve app, Shipway. Very sueful in building a relationship with customers through SMS Updates. Helped to reduce RTO, amazed with the deliver problem shipment alerts. Happy to get customer review about products and services. 100% worth the price

Using app

About 1 month

Total reviews

5

Average rating

4.6

5 / 5 Share

June 7, 2019

Best App for tracking, sending shipment updates and generating reviews post delivery. Also it's cheaper compared to other alternates.

Using app

Almost 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

May 8, 2019

Superb App....Much better than Aftership.....i wonder why i hooked to aftership for so many months when better option was available....anyhow....better late than never. 5 star App

Using app

8 days

Total reviews

6

Average rating

3.7

5 / 5 Share

Feb. 28, 2019

Amazing Customer service, highly recommended. The app is great and if you're ever unsure just whatsapp them and they will walk you through everything. helped me a lot. thank you guys

Using app

20 days

Total reviews

10

Average rating

5.0

5 / 5 Share

Feb. 8, 2019

We installed and really like the app, so helpful. Gauri Shankar is very responsible and reply every question by WhatsApp. They also can add and do custom changes. We are so happy to start using this app and will help our clients to track their shipments straight in our website. We really recommend it. Thanks Gauri and Shipway team!

Using app

21 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 6, 2018

i Am Using this app since 6 months and i m very satisfied, it saves your so much time, and customer care is so supportive specially mr gauri shankar

Using app

7 months

Total reviews

6

Average rating

5.0

1 / 5 Share

April 28, 2018

Bad customer support. They are not open for even very minor customization.

Using app

10 months

Total reviews

6

Average rating

3.7

5 / 5 Share

July 8, 2017

Lovely App. Have been using it since long and our Team is Very Happy.

Using app

9 months

Total reviews

7

Average rating

5.0