Shipway Order Tracking
Best order tracking app for eCommerce stores
Rating
4.4
feedback
65
chart
#5,546
All reviews
Sept. 20, 2024
staff is not answering from 1 month for the issue - shpwidget.js call taking unnecessary load on all pages. - analytics.php call taking unnecessary load on all pages. - analytics.php tracking all user activity without seller permission
Using app
About 4 years
Total reviews
3
Average rating
5.0
Aug. 19, 2020
It'a good app to send custom tracking details and collect review from customers , It's perfect to reduce customer inquires. Best support and management. Branded Tracking, Really nice and awesome.
June 2, 2020
We have been sing this app since 5 years now, and it works like a charm. Integrates almost all Indian carriers. The support is extremely fast, efficient and helpful. Highly recommended for all e-com stores in India.
April 15, 2020
Très pratique pour avoir un suivi détaillé de tous ses envoi sur le tableau de bord. Dommage cependant que le tableau de bord ne soit pas intégré directement à Shopify. De plus le plugin à intégrer à sa boutique permettant au client de suivre directement sa commande est très pratique. Et surtout, un service client et une réactivité au top !! Je recommande !
Jan. 31, 2020
i have used it on my website https://casagardenshop.com. The app works flawlessly and the support team is very cooperative and professional.
Nov. 22, 2019
Great app, support is responsive, pricing for silver is affordable for any client. My recommendations: fix issue on dashboard and statistics with disabled trackings and it would be great if at least email notifications would go to admin.
Oct. 5, 2019
Helpful app, started using it for the past two months. a lot of things to work on, but the support team is great. Thanks
Sept. 30, 2019
Excellent service and User-Interface, Called Directly to Configure the Settings. Will Update after few Weeks.
Sept. 30, 2019
EXCLENT SERVICE ..............................................................................................................................................................................................................
Sept. 27, 2019
We have been using shipway from past two year's and it has never let us down.Would recommend this amazing app, does everything it claims without any hassle.
Sept. 17, 2019
Its an extremely useful and easy to use app. The features are just amazing. Not only are we able to have a dashboard of order wise delivery status, we are also able to request customer reviews, get proactive customer emails in case of delivery delays and failure, making our operations super smooth! Much Recommended!
Sept. 16, 2019
It's a fantastic app for all our delivery-related requirements. From updates to reconciliation, we have found Shipway very useful. Kudos!
July 11, 2019
Must hve app, Shipway. Very sueful in building a relationship with customers through SMS Updates. Helped to reduce RTO, amazed with the deliver problem shipment alerts. Happy to get customer review about products and services. 100% worth the price
June 7, 2019
Best App for tracking, sending shipment updates and generating reviews post delivery. Also it's cheaper compared to other alternates.
May 8, 2019
Superb App....Much better than Aftership.....i wonder why i hooked to aftership for so many months when better option was available....anyhow....better late than never. 5 star App
Feb. 28, 2019
Amazing Customer service, highly recommended. The app is great and if you're ever unsure just whatsapp them and they will walk you through everything. helped me a lot. thank you guys
Feb. 8, 2019
We installed and really like the app, so helpful. Gauri Shankar is very responsible and reply every question by WhatsApp. They also can add and do custom changes. We are so happy to start using this app and will help our clients to track their shipments straight in our website. We really recommend it. Thanks Gauri and Shipway team!
Nov. 6, 2018
i Am Using this app since 6 months and i m very satisfied, it saves your so much time, and customer care is so supportive specially mr gauri shankar
April 28, 2018
Bad customer support. They are not open for even very minor customization.