Captain Shipping Protection
Shopify shipping protection app, Captain Shipping Protection
Rating
4.9
feedback
224
chart
#8,695
All reviews
Review RSS Feed
May 23, 2023
A+++++++ Great support, team always fix issues quickly! Very well designed app. Appreciate the service.
April 21, 2023
this app works out of the box, support is fast. if you are looking to charge shipping insurance to your customers this is the app for you
March 23, 2023
Super easy to install, excellent customer service. Now, I want to see it working with the first claim. But overall very straight forward.
March 20, 2023
Very easy to use app. The customer support is fantastic and very responsive, would highly recommend :)
March 14, 2023
Highly recommended!! Exactly what I needed for my store! Support only took a couple of days set me up!
Feb. 15, 2023
Chat was fast communication with quick response and customer service rep was helpful. Answered the questions I had.
Feb. 9, 2023
It works great, plus the customer service chat is a plus, you can set it up however you want and you can add your policy! 5 stars!
Nov. 8, 2022
We have just installed the app and testing it. The support has been great so far. They really invest a lot in their relation with customers. I will come with updates after testing.
Hi, Dear DWP Fitness Team, We follow the value of the customer first and we are happy to help you to make sure that the final Performance of the app is perfect, you should not hesitate to contact us. Thank you for your support as we develop and grow together. Kind regards, Captain insure Team Sunny
Nov. 7, 2022
Great little app to add an additional revenue to your store. Looks like it doesn't bug site or slow things down. Will monitor.
Hi, Dear Manchester Factory Team, We're building the best shipping insurance embedded experience, we're currently completely free, and we're committed to helping merchants make more profit. Thank you for your support as we develop and grow together. Kind regards, Captain insure Team Sunny
Nov. 7, 2022
Sunny, the product manager, called me directly for communication, and within a few hours the app was installed, the widgets were embedded, and it looked great~We also had some business communication, great support + app
Oct. 17, 2022
Very fast instalment with clear explanation and help from the staff. it is exactly what i wanted on my store. Recommended!
Sept. 26, 2022
I am using a third-party template and they are helping us with the compatibility, the developer told me about the next additions, I will see, good customer service, and I support this app
Aug. 31, 2022
Very simple integration and our customers love having extra protection on their orders. The app is super intuitive and easy to navigate. I love using Captain insure! I can't wait to experience their upcoming features and continue to support them.
Dear KNUCKLEDUSTER Team, It's an honor to get your recommendation!🥰Thanks a lot for your positive review of our APP and Customer Service! We are so glad that our APP and Customer Service satisfy our users! Please feel free to contact us with any feedback, we will help you as always! Thanks again for your support and recognition! Best regards, Captain insure Team Sunny
Aug. 29, 2022
This is an excellent app, and I highly recommend it. Over 60% of my store users will be adding shipping protection, which for me, completes a new value that I will keep using, and I believe their upcoming features will be revolutionary and greatly improve my post-purchase processing efficiency.
Dear hahabear Team, It's an honor to get your recommendation!🥰Thanks a lot for your positive review of our APP and Customer Service! We are so glad that our APP and Customer Service satisfy our users! More surprising features coming soon, branded post-purchase pages to delight your customers Thanks again for your support and recognition! Best regards, Captain insure Team Sunny
Aug. 10, 2022
This is the best app to use inside Shopify regarding shipping insurance, the automated way to embed it, before this we generally needed to claim from the logistics provider as well, now it gives consumers a better understanding that their purchased orders are protected and pay a lot and more critically the insurance premiums go into our own account.
Hi, Dear GTXR, Thank you for your patience and support. We will ensure that the insurance widget runs smoothly, and looks perfect. Please do not hesitate to contact us with any feedback, we will be here to help you as always!❤️ Your business success is our success！ Kind regards, Captain insure Team Sunny
Aug. 10, 2022
I was looking for a shipping protection app, with premiums managed by myself, and I'm glad I found Captain shipping protection, which is quick to install, easy to use and doesn't damage my shopping cart. If you don't need it, just remove it from the theme.