Captain Shipping Protection
Shopify shipping insurance app, Captain Shipping Protection
Rating
4.9
feedback
320
chart
#71
All reviews
Rating Breakdown
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Nov. 16, 2024
Just started the app but the support is a W for being available 24/7 - i mean the app will pay for itself! Only downside is that you cant add it to the checkout page unless you have a shopify plus plan.
Nov. 15, 2024
Definitely a good app to have to increase AOV. 24/7 customer support is a big W as well. Only downside is you can only have the Insured Shipping on the cart page. You need to have a Shopify Plus plan to be able to add it to the checkout page - meaning many customers will not see it as they go straight to checkout.
Nov. 12, 2024
So far, easy set up. Although I would like to be able to edit "Refund Policy" as we don't offer a refund. After free trial will know more if we want to keep.
March 25, 2024
Im going to give the app four stars currently because I haven't quite used it. HOWEVER, customer service is TOP TIER!! Thank you Mig for your help.
Feb. 25, 2024
This app is great for adding shipping insurance to orders. Our only issue is that the insurance shows up as a listing. It shows in review request emails and some customers leave product reviews under the shipping insurance listing. Other than that it's been great!
June 2, 2023
Great service and good app. Easy to download and easy to use. Customer service is also very fast and polite
Nov. 28, 2022
My store is not live yet so haven't had to use it. However, it seems like a good app to have. Sunny was a great help when I had questions. Great customer support.