Rating

4.7

feedback

3,311

Reviews

chart

#424

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    1%
  • Less than a day
    1%
  • Less than a month
    9%
  • Less than a year
    46%
  • More than a year
    43%

Reviews Summary

The reviews for this Shopify App highlight the exceptional customer service provided by the support team, with many users praising the quick and helpful responses they received. Users find the app easy to use, especially for building beautiful pages on their websites. However, some users mentioned occasional glitches and issues with formatting, particularly when adding multiple elements to a page. Despite these challenges, the majority of reviewers highly recommend the app for its functionality and the level of support they received from the team.

Highlights

Exceptional customer service and quick responses from the support team
Ease of use for building beautiful pages
Occasional glitches and formatting issues
High recommendation from users
Positive feedback on the app's functionality

Rating Breakdown

  • 5
    90% (2,972 ratings)
  • 4
    6% (209 ratings)
  • 3
    1% (30 ratings)
  • 2
    1% (25 ratings)
  • 1
    2% (74 ratings)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

Dec. 23, 2024

Their customer service is top tier. They're extremely helpful. Building in Shogun is easy unlike many of the builders for Shopify.

Using app

Almost 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 19, 2024

Using app

Over 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 18, 2024

James & the Support team were quick to help and provide a solution! Five stars.

Using app

Over 4 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 27, 2024

The app is very easy to use and helps me create beautiful pages for my website. Customer service is excellent as well. My questions are answered quickly and I always receive a very thorough response. Highly recommend.

Using app

Almost 6 years

Total reviews

2

Average rating

5.0

Developer Reply

Hi, Kelly. Thanks for taking the time and sharing your feedback in the form of this review. We are super glad to hear that your experience with Shogun and our support team has been amazing. I will be sure to share this with the entire team. 😊 Thanks for the honest recommendation, we appreciate your love and support. Sweetan | Client Services Shogun

5 / 5 Share

Nov. 26, 2024

Excellent customer service! Andre and Sweetan are the best of the best!

Using app

19 days

Total reviews

1

Average rating

5.0

Developer Reply

Hi there, James. Thanks for sharing your feedback here. It was great to connect with you and I am happy to hear that myself and Andre could help. Thank you so much for your support. Please let us know if we can help with anything else in the future. 😊 Sweetan | Client Services Shogun

All reviews

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