Rating

4.7

feedback

3,305

Reviews

chart

#550

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    1%
  • Less than a day
    1%
  • Less than a month
    9%
  • Less than a year
    46%
  • More than a year
    42%

Reviews Summary

The reviews for the Shogun Shopify App are mixed, with both positive and negative feedback from users. Positive aspects include the ease of use of the page builder interface, excellent customer support, and the ability to create stunning pages even for users with limited website design experience. Customers appreciate the quick and helpful assistance from the support team, with specific mentions of team members like Leah, Sweetan, Rhys, and James providing exceptional service. Additionally, users highlight the app's customizability and the helpful resources provided by the support team. On the other hand, negative feedback revolves around issues such as pricing changes, unexpected charges upon uninstallation, lack of transparency in fixing glitches, and difficulties in building landing pages. Some users also express frustration with the app's clunkiness, poor navigation, and formatting issues for mobile devices. Overall, while the app is praised for its functionality and support, concerns about pricing and usability remain prevalent.

Highlights

Mixed reviews with positive feedback on ease of use and customer support
Pricing concerns and unexpected charges
Issues with app functionality, navigation, and mobile formatting
Praise for specific support team members like Leah, Sweetan, Rhys, and James
Appreciation for customizability and helpful resources provided by the support team

Rating Breakdown

  • 5
    90% (2,966 ratings)
  • 4
    6% (209 ratings)
  • 3
    1% (30 ratings)
  • 2
    1% (25 ratings)
  • 1
    2% (74 ratings)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

Nov. 21, 2024

Excellent support, very responsive and comprehensive feedback at any time of day :) You guys are top-notch!

Store

SPINTAP

Using app

--

Total reviews

1

Average rating

5.0

4 / 5 Share

Nov. 20, 2024

Very good customer service

Using app

--

Total reviews

2

Average rating

4.5

4 / 5 Share

Nov. 17, 2024

The Shogun page builder is easy and intuitive to use for making good looking blogs - but it certainly helped that a collegue made a 30 min tutorial for me. One small glitch is that it if you try to add too many elements before publishing sometimes they don't work. Having said that the results are infinitely better than using the blog function in Shopify. The other thing to notice is that the customer service is exceptional for third party software. They respond quickly and even follow up! Imagine that!

Using app

Over 3 years

Total reviews

1

Average rating

4.0

4 / 5 Share

Nov. 14, 2024

As a designer, I find this tool incredibly convenient for customizing landing pages without any coding required. While there are occasional hiccups in functionality, the exceptional customer service more than compensates for these instances.

Using app

About 5 years

Total reviews

1

Average rating

4.0

5 / 5 Share

Nov. 13, 2024

Super helpful team, great app! Even on the basic plan.

Store

Ello

Using app

Over 3 years

Total reviews

3

Average rating

5.0

All reviews

Sign up to receive AppNavigator updates

Find out when we add keyword-monitoring, review RSS feeds and more