All reviews

Rating Breakdown

  • 5
    91% (170 ratings)
  • 4
    4% (8 ratings)
  • 3
    1% (2 ratings)
  • 2
    2% (3 ratings)
  • 1
    2% (4 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

July 8, 2024

Hello! I love this app!! Literally what I was looking for :D It sends alerts to your phone whenever a customer abandons their checkout. It's the only app that has this function!

Using app

18 minutes

Total reviews

3

Average rating

3.7

2 / 5 Share

March 6, 2024

Estoy pagando la app y no me funciona pero cuando funcionaba era muy buena, recuperaba mis carritos abandonados fácilmente

Store

moft.cl

Using app

3 months

Total reviews

1

Average rating

2.0

1 / 5 Share

Jan. 30, 2024

Was great but now is horrible I am deleting it!! Zero help contacting them unlike before when I started using it. It has stopped working completely now.

Using app

Almost 5 years

Total reviews

2

Average rating

3.0

5 / 5 Share

Jan. 29, 2024

Excellent

Using app

15 days

Total reviews

1

Average rating

5.0

3 / 5 Share

Dec. 19, 2022

I was very happy with the app until 2 weeks ago when the mobile stopped working :( Can someone reach out to me to help me out with that ?

Using app

5 months

Total reviews

3

Average rating

4.0

5 / 5 Share

July 6, 2022

This is a fantastic app! I use it mainly for alerts for abandoned checkouts as Shopify does not offer this feature. My store sells high value items and with the alert from this app I am able to call my customers shortly after they have abandoned a checkout which greatly improves conversions. The customer service is incredible! Ahmad even offered a free marketing consultation for my website and provided a lot of great insight.

Using app

4 months

Total reviews

7

Average rating

5.0

5 / 5 Share

Oct. 17, 2021

One of the best 1-on-1 CRM convert tool I use for the last 2 years. Easy to use, easy to configure, highly recommended.

Using app

About 2 years

Total reviews

5

Average rating

5.0

5 / 5 Share

Sept. 7, 2021

App eccezionale che ogni marketer dovrebbe avere. Assistenza veloce e molto support. Sono entusiasta e ora proverò anche le altre APP che hanno sviluppato

Using app

About 2 years

Total reviews

3

Average rating

5.0

4 / 5 Share

July 20, 2021

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Using app

Almost 4 years

Total reviews

6

Average rating

4.5

5 / 5 Share

July 6, 2021

One of my favorite apps. Every shopify owner should have this app! Great A+ customer service. Thanks for the help.

Using app

5 months

Total reviews

2

Average rating

5.0

4 / 5 Share

May 27, 2021

Great app. used it for a long time. timely messages to abandoned checkout does make a difference... thanks

Using app

Over 2 years

Total reviews

4

Average rating

4.5

5 / 5 Share

May 1, 2021

I've heard about this app from multiple shop owners. After trying it for a while... By far the most underrated app on Shopify. 6 out of 5 stars! Thank you Shop Phone!

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

April 19, 2021

SI QUIEREN UNA APP PARA RECUPERAR VENTAS , ESTA ES LA MEJOR Y NO SE ARREPENTIRAN . ADEMAS CUENTA CON UN GRAN SERVICIO AL CLIENTE . LA TENGO DESDE SUS COMIENZOS Y NO ME ARREPIENTO . LA MEJOR

Using app

Over 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

April 14, 2021

They answered very quickly to my request for help. They have excellent customer service. I recommend this app 100%.

Using app

12 months

Total reviews

1

Average rating

5.0

4 / 5 Share

April 8, 2021

Very helpful and easy to use but the updates are very stressful to fix, hope they find a better way to improve every time they make a change

Using app

About 2 years

Total reviews

1

Average rating

4.0

5 / 5 Share

April 5, 2021

Fast and user friendly. Very informative and helpful. A great app to compliment my Shopify shop. Recommended

Using app

About 4 years

Total reviews

1

Average rating

5.0

5 / 5 Share

March 29, 2021

Certainly one the best shopify apps out there as too much automation causes us to lose touch with our customers as human beings. A must have for my store!

Using app

About 1 year

Total reviews

24

Average rating

5.0

5 / 5 Share

March 25, 2021

I installed this app about 24 hours ago and have already engaged by text with customers that probably wouldn't have bothered to chat to ask questions. I love that I get quick notification of an abandoned cart so I reach out before the lead goes cold. Ahmad is very knowledgeable and taught me a few things about Shopify while we discussed how to use the app. Thank you!

Using app

Almost 3 years

Total reviews

14

Average rating

4.9

Developer Reply

Thanks Lisa - we really appreciate your kind words and your review. You have a beautiful website and we're proud to be able to help in any way to increase your sales. I'm happy to hear you're getting use out of Shop Phone already so quickly. Let me know if you need anything else.

5 / 5 Share

March 4, 2021

Muy buena experiencia, funciona muy bien para recuperar ventas, gracias a ella hemos podido recuperar muchas ventas que estaban perdidas

Using app

Over 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 10, 2021

I used it to thank customers or to retain customers who abandoned carts. It was very helpful. Great app

Using app

Over 3 years

Total reviews

1

Average rating

5.0