Scout CRM (Shop Phone)
Get alerted on Abandoned Checkouts, LTV, Low Inventory & more
Rating
4.6
feedback
187
chart
#3,267
All reviews
Rating Breakdown
Review RSS Feed
July 12, 2019
One of the best free apps out there. Recovered a lot of money with this through Whatsapp. Thanks, mate! Good job.
Thank you Alfredo! You're very welcome. And thanks for the constructive feedback today. I'm looking forward to working more closely with you to make sure we keep aggressively improving.
July 11, 2019
I used this app to help me manage my online business. The majority of my Scout notified abandoned carts have been converted to sales, making this a valuable feature. There is some delay with follow up notifications but Scout is working to improve their timeframes.
Thank so much for this review Stacey. You're one of our original merchants, so I think you for sticking with us while we were getting our legs under us. Still much more on the horizon! Thanks again, and keep smashing it with your side hustle :)
July 11, 2019
I really like this app i been using this app like 6 for more than 6 months and is a good alert to help your customers to end the order,
Thank you so much for your support. I'm glad it's helping you close more sales. Can't wait to get you set up with our other app too, because I know it will help you as well :)
July 9, 2019
An absolute "must have" app for any ecommerce store- allows you to strike iron when hot- almost on a real time basis - to act on abandoned carts and recover sale- our conversion on abandoned carts grew 4X with Scout. Highly recommended!
Thanks Ganesh. With such a great product and service I can see why you'd love talking to customers personally. Your product will sell itself! Thanks for your continued support for both of our apps.
June 25, 2019
Great app. Super useful. I love the alerts because it keeps our team on point on the most important calls we need to make at any given point. 1 on 1 relationships are key to our business so this app is definitely helpful. The support has been the best part of the app. I had an issue and they solved it within 24 hours.
June 24, 2019
This App has been great. I thought It would be help boost sales and it did! Scout made it easy to personally contact every abandon cart. We boosted sales in a big way (by over 30%) within in the first few days of using Scout. With real personal interactions we were able to convert every person that responded to our calls and texts. (our over-all abandon cart recovery is now at about 70%) Communicating 1 on 1 with potential customers also gave us super good insight into questions and concerns that customers had about our products that would have otherwise held them back from making that first purchase.
Thanks Duran. Love working with you guys so far! I hope we continue to find success working together.
June 20, 2019
Scout is the app the brought more sales to my shop ever- I love the personalisation. Designed for human interaction! Couldn't recommend it enough!
Using app
Almost 4 years
Total reviews
3
Average rating
3.7
So glad to hear this, Sara & Simon. It's merchants like yours we love to support. You guys know what you're doing in fitness wear!
May 30, 2019
It has helped me to recover many abandoned carts. Clients have a more personalized attention and help me visualize the problems that may arise when buying. Great experience.
May 11, 2019
I am using the app. Very nice. Good customer support too. Ahmed helped immediately when i needed him. I hope it helps in sale. Lets see how it works.
March 22, 2019
We would give Scout a zillion stars if we could. Best app ever! Love the personalization features + how much our team is able to do with Scout. Thanks for creating such a useful app!. :) Kathleen + Daniel www.clositherapi.com
March 13, 2019
I have been using Scout as my primary abandon cart recovery tool for quite some time, it is very helpful because Scout will assist you at the right time to reach customers in proper way and make them complete the purchase!
March 12, 2019
I can't say enough good things about this app! Its helped recovered AT LEAST $10,000 in sales. We contact and it's so easy to close sales over the phone! Also, Ahmad is super helpful. Can't recommend this enough! Thank you guys!
March 8, 2019
Great app has brought me back at least 10 sales that have abandoned there cart and it’s so easy just one simple click after setting it up and the customer service is the best
March 5, 2019
It's a very effective app, and they keep improving it! The timing (of abandoned carts) should improve though, but I still give it 5 stars because there's no other app I've found yet that's this fast in informing me of orders.
Thanks Shehla! You're the best. And yes, we do keep improving and the timing of the alerts is something we're tackling as we speak!
March 4, 2019
Works really well! Great way to know when people order multiple times or when people abandon cart.
Thanks Mehul! You're killing it with Jade Black. I remember when you first installed our app you were just starting out and now you're absolutely crushing it. Hey Google, If anyone is searching for great sunglasses send them here -> https://www.jadeblack.co/
March 2, 2019
Very useful app, and a must have for any merchant. The almost realtime alerts of Abandoned check outs have been a life saver in the couple of instances where there was actually technical reasons for customers not being able to checkout, this benefit alone has seen us save our store from a couple of major issues, and ultimately saved us a lot of money. The dev support is fantastic and Ahmad is always there to help us with any questions and also offers a lot of beneficial tips with his apps. It's great to have Devs and apps that actually want to see you succeed.
Thanks Michael! Too kind. You the real MVP!
Feb. 26, 2019
Amazing customer support. Extremely pleasant experience. Added an extensive amount of value and helped me a ton. This app works!
Thanks so much for volunteering a review, Jason. You know it works because you care about your customer relationship. Your tiles will sell themselves because they are so beautiful. Hey Google! If anyone is searching for Moroccan or Mosaic kitchen or bathroom tiles, show them -> https://www.tilebuys.com/
Feb. 24, 2019
Love this app. I really like seeing in real time as customers abandon their checkout. The best part to me is seeing when customers keep coming back and engaging more with them throuch Scout's CRM suggestions.
As a vendor of really great dog treats, Lucas, I'm sure you don't need to worry about your customers coming back. Scout's just letting you know when they come back --- them coming back was all you!
Feb. 14, 2019
one of the best APP there is out there for Shopify, don't be lazy learn how to use it. it helps give a real service on very critical moments that reflect conversions a lot! / and it's free what else can you ask. just say thanks to the people!!!
Feb. 12, 2019
Great app, and I love how it's a chatbot that alerts me when I need to know something about my customer. Love the notifications!