Scout CRM (Shop Phone)

June 17, 2018

A great app that alerts you on facebook when you loose a potential customer. Really helpful

June 12, 2018

Brilliant app, been using it daily for months now. I love the alerts. It's helping me stay on top of important events with my customers. Can't live without it now!

May 29, 2018

I think this is a good app and it works well! Its been helping me to get some sales which i would have missed before! The only thing that could get improved is the connection to using whatsapp on the computer. Connection to the phone works fine though

May 28, 2018

Customer service is so good for this app. Ahmad really takes care of us. And the app concept is great.

May 26, 2018

Very easy way to capitalize on missed revenue! Worth installing and customer service was AMAZING! I would recommend hands down.

May 22, 2018

Scout helps us recover lost revenue from the store and stay in contact with customers and potential customers who interested in buying our product. The app is great for cart recovery, increased sales, and great customer support and easy to use. Scout helps me manage my abandoned checkouts by establishing relationships through email and SMS text messages. Sometimes all it takes is an email to reach the customer and aid them with the purchase. Scout reminds me when I need to do something and enables me to do it right away. It helps me execute. CEO of Van & Stuyvesant

May 21, 2018

I would rather rate this app a 7/5. Its one of the main apps I use, which has tremendously changed the way we do business. Around 70% of the carts are abandoned. However with the help of Scout, we have reduced this rate. How this app helps is by sending a message on Facebook Messenger saying that someone has abandoned the cart and we can then directly approach the customer and ask why they've done so either by phone or email or WhatsApp. We being in the Middle East Region, customers mainly rely on trust and a call always makes them gain confidence in their purchase and you can close the sale. This app is a lifesaver for those looking to increase conversions significantly, and to understand why customers are abandoning their carts so you could make improvements to your website or the checkout process or if they have any questions or doubts they could directly speak to you and make the sale. Thanks to the developers of this app - who were very creative in their work

May 16, 2018

Scout is terrific. In real time you can know who is abandoning their cart! At DR Delicacy, this allows us to reach out to our customers and offer them discounts to close the deal. Ahmad is super cool too! He gave me a really amazing tip for my store. Thanks Ahmad! I'm looking forward to what Scout will bring in the future!

May 16, 2018

Installed this app and I'm satisfied with it so far.

May 15, 2018

This app actually works! Can't believe I wasn't using this app earlier.

May 15, 2018

Love this app. The 1-on-1 personalized checkout recovery works so well in combination with the auto-email. Recovering lots more sales from this. Thanks.

May 14, 2018

Have a small shopify site, and managed to recover 2 abandoned carts with the help out scout! using the chat bot, you can ask for today's list of abandoned carts, or view up to the past 30 days. It gives you the option of contacting the customer who abandoned the cart, provided that they put the information in their cart textboxes! you can choose the option to contact them by email or number, the email is prefilled which you can edit but you need to send it out yourself! great app i would definitely recommend it!!

May 14, 2018

Just started working with it and I like it already because it reminds me right away to touch base with customer. I would give it 5 but I haven't worked with it long enough.

May 11, 2018

Scout is a very useful app that comes in handy all the time. While other apps require you to be on your Shopify site to check notifications, Scout sends everything through Facebook messenger, and who doesn't have their phone on them? This has allowed me to easily and quickly contact customers who have abandoned their carts through messenger, or email. Overall a very useful app!

May 7, 2018

Scout is a must-have for any business. Every time a customer leaves a checkout without purchasing, I am immediately notified with the customer's contact information so that I can call them back and help them go back and purchase. Ahmad has also personally called me to offer his help and that was greatly appreciated!

May 7, 2018

Having to sell higher dollars items scout has helped me increase my sales by 22%. The instant notification to my cell phone for abandoned carts allows me to talk to my customers when there most excited and ready to close a deal! Thank Ahmad and the whole team - Great Apps!

May 4, 2018

Such an underrated app. Not sure why more people don't call their customers. I learned there are many reasons why my visitors abandon, but I only learned this when I started talking to them. I also really like the chat interface, and how easy it is to access my full abandoned and purchases customers lists so I can reach out one on on.

May 4, 2018

I usually don't write reviews, but Scout is one of the most useful apps on shopify. It helps me a lot to know about abbandoned cards when are happening. Keep up the good work!

May 4, 2018

How has anyone not thought of this before? Genius. I'm literally recovering thousands of dollars more each week because of this app. THANK YOU!!!!

May 3, 2018

Scout is a great app that notifies me when someone abandons the cart on my site on Facebook Messenger! The best part of this feature is the timeliness and that can make or break the sale! Get it!