Scout CRM (Shop Phone)

May 2, 2018

Love the Scout App. It sends me messages when a customers abandons the cart or makes a purchase and creates emails to send them that say "noticed you are interested in my store or thank you for your order". I have had customers write me back and say they will now place an order because I reached out. I can also call the person if they leave a phone number. It also gives me customer totals for past weeks orders or abandoned check out. Really terrific app and its FREE! Highly, highly recommend. Pam MomMeAndMore.com

April 30, 2018

Just the app I was looking for. So much more than an abandoned cart app. Scout allows me to differentiate myself from the giants and find a competitive edge through customer relationships. Customer support is fantastic. A huge thank you to Ahmad for going above and beyond and living the principals of superior customer experience.

April 25, 2018

Been looking for an app like this for a while, seems to be the solution to my problems!

April 4, 2018

This is an absolute genius app I must tell you do not hesitate to add it to your store, i recovered 3 carts the first day i downloaded this app, its insane and unbelievable and the crazy part is its free. FREEEEEE. Dont even start me on the support the most AWESOME ever Ahmad is so attentive and even got the app upgraded to make sure it was working well with my shop. All I gotta say is get it now like right now. And watch the cash rolling in

March 29, 2018

Absolutely love this app! There's so much to do when building an e-commerce store and Scout truly handles one very important task - keeping watch of abandoned carts and alerting me with the information to potentially close those sales. Truly appreciate this app! It works effortlessly and conveniently, and it is still hard to believe that it is free. Thanks Scout! It is definitely one of my favorite apps on this platform.

March 29, 2018

Its really great app this wonderful app help us to recoverd 60% of our customers in whatsapp about 1000 $ just in one week Thank you very much , looking forward to add url cart in the message ☺️ Thank you very much www.shoetypes.co

March 27, 2018

This app is extremely valuable! I started in eCommerce in October of 2017 and my business took off. Abandoned carts are everyone's worst nightmare and at first I was inundated with abandoned carts with shockingly high values (some over $1,000). The built in Shopify abandoned cart email is either blocked by the customers email and/or ignored by customers as spam. Scout gives merchants a PERSONAL and effective way to connect with customers in a very easy to use platform (Facebook messenger). Customer are happy and surprised when you reach out personally and they become very willing to complete the sale. Automated cart recovery emails are impersonal and already what they are expecting. I have had great success with this app when taking the time to send a legit email. I have recovered over $10,000 of abandoned cart sales. For a free app this is ESSENTIAL!

March 26, 2018

My name is Jose I am new to e-commerce I have no experience doing this, so I started looking for some free apps cuz my budget is small so I found this amazing app called Scout, I just went through the great training that it has before starting this app is unbelievable you have to try it

March 26, 2018

We’ve been using scout and its helped us alot in speeding up the abandoned cart recovery. We just discovered their direct whatsapp feature and its simply amazing. To top it all , its completely free and the people behind the app are really supportive and take suggestions very positively. So how the app opertaes is that ever hour it fetches data feom the shopify store and sends you a personal message to your facebook messenger alerting you about the abandoned cart, and lets you call or message or whatsapp the potential customer instantaneuosly. Since we do alot of international business often Our customers have certain questions they wish to ask before they purchase the product. and since we get to call them and help solve their doubts in real time , it sure helps a great deal.

March 25, 2018

It really annoying the emails get sent from your iphone mailbox so in my case it was my personal email which is something I certainly did not want to do.

March 22, 2018

We've been using scout for our growing business and it is a great way to keep up good communication with our audience that feels personalized. Our abandoned carts convert at a much faster rate now!

March 6, 2018

It's really good app very helpful and makes things easy and fast response.....good job

Feb. 25, 2018

This app is amazing! I wanted to use it for a few weeks before posting my review. This app really works! Whenever someone abandons a cart in your e-commerce site, you instantly receive a notification with the contact information. It allows you to either call, sms, or email the customer. It is definitely a great way to get customers back! Excellent work guys!

Feb. 22, 2018

Probably the best App on Shopify! Virtually have success securing the sale each time that I am notified of a would be customers abandoning their cart. Highly recommended.

Feb. 7, 2018

Hi Folks, you may install this application even without thinking. Best for abandoned cart recovery. BR// Vikas Arora www.TulipSmile.com www.TinkuBhai.com

Feb. 2, 2018

This App has saved MANY sales for my business! I HIGHLY recommend using this app, it is truly a game changer! The staff at Scout are also very personal and will help you with anything!

Jan. 31, 2018

The app's developer, Ahmad, came all the way to Belgium from Canada to meet me and spend hours advising me on how to improve my shop. Everything from how to optimise my homepage to attract more customers and SEO optimisation to funnels, branding and building trust. His advice as well as this app propelled me to a new direction. This app is the shortway to increased sales and recovered abandoned baskets as well as honest customer feedback, in other words it's going to make a huge difference to your business. The app is perfect for (not only) small businesses with more expensive products. It allows you to speak to your most interested potential customers, close the sale by addressing their concerns and/or get honest feedback from them so that you can improve on your service and your business.

Dec. 30, 2017

Really nice up. Completely different mindset to get that sale recovered.

Dec. 26, 2017

Works very, very well. Highly recommended! My childrenswear and accessories store would be lost without it! www.jumpingpuddles.co

Dec. 19, 2017

Amazing customer service and innovation. Great tool. Highly recommend to anyone!