All reviews

Rating Breakdown

  • 5
    75% (2,171 ratings)
  • 4
    14% (413 ratings)
  • 3
    3% (81 ratings)
  • 2
    2% (45 ratings)
  • 1
    3% (97 ratings)

Reviews with Text

  • 59% (1,666)
Review RSS Feed Review RSS Feed

4 / 5 Share

Jan. 17, 2021

I really like using this app it's really simple to use. Anyone would be able to use it, that's how easy it is. Love it!!

Using app

20 days

Total reviews

1

Average rating

4.0

5 / 5 Share

Jan. 17, 2021

its great. it is free up to so many emails which is fabulous and it works easy. highly recommended.

Using app

About 2 months

Total reviews

5

Average rating

4.6

1 / 5 Share

Jan. 15, 2021

Shopify will simply stop the campaign for several reasons. If too many unsubscribe or bounce it will stop sending the email and since there are zero reports, you have no idea who was sent the email and who wasn't. I've tried to make it work with custom groups but it's so frustrating when only 45% of your emails go through. 1. We ran a contest for a free giveaway. 2,100 people signed up. After 1k emails were sent, shopify stopped it because too many people unsubscribed. But all these people literally entered to win and be notified by email. Since there are no reports, I can't tell if the winner was notified they won, and now I am getting calls all day from others who entered because they never got the winner announcement email. Can't resend the entire campaign because then 45% of our customers will get a duplicate email and surely report us as spam at that point. 2. When I first launched the store, I uploaded our customer list from our brick-and-mortar shop from over the past couple of years of people that were in our newsletter. 1,800 customers total. There were some bounces because some were work emails, or incorrectly entered etc. We sent a launch email to notify them of the new online store, and again shopify stopped the campaign at 45%. And again, since there are no reports we can't tell who was notified and who wasn't, and we can't resend the email to the other half that never received it the first time. Shopify does a lot of things right, this ain't one of them.

Using app

About 1 month

Total reviews

1

Average rating

1.0

Developer Reply

Hey there! Claire here from Shopify Support. Thank you so much for taking the time to leave us a review on the Shopify email. I'm really sorry to hear of the struggles you were facing with sending email campaigns. I will send you an email to open up that line of communication and we can pass over this feedback to the app developers. Claire - Shopify

5 / 5 Share

Jan. 14, 2021

It becomes better than the first time I've tried to use it. If you guys can add the function that shows more than one product per line and add products based on their Series would be better.

Using app

About 3 hours

Total reviews

3

Average rating

3.7

5 / 5 Share

Jan. 13, 2021

It works well - excited I can do the amount of emails I am allocated. Also grea that I can see the open rate.

Using app

4 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 13, 2021

I used the app to help me create an email. I love it. It is easy to navigate and user friendly. I would recommend this to other businesses.

Using app

About 2 months

Total reviews

1

Average rating

5.0

4 / 5 Share

Jan. 12, 2021

I used this app to send an important advise to some of our customers, what I didn't find how to do it or if there is a way to send personalized emails.

Store

Doggeat

Using app

26 days

Total reviews

3

Average rating

4.7

5 / 5 Share

Jan. 11, 2021

Awesome quick setup, and looking great! Cant wait to send more emails this way. It is a BLAST! :) Thank you and keep up the great work guys!

Store

Wain.cr

Using app

About 1 hour

Total reviews

17

Average rating

5.0

5 / 5 Share

Jan. 7, 2021

I have made the terrible mistake of using omnisend only to find myself with horrific headaches and a very unfriendly user experience. Thank you so much, Shopify for your easy to use interface and great service as always.

Using app

2 months

Total reviews

3

Average rating

5.0

1 / 5 Share

Jan. 6, 2021

Cons: You cannot do custom segmentations inside the app. Templates are limited. Deliverability takes too much time. No automations. Pros: It is cheap

Using app

8 months

Total reviews

16

Average rating

2.9

Developer Reply

Hey there, Claire here from Shopify. Thank you for taking the time to share your feedback with us on the Shopify email. Our team are consistently working to improve the app and add functionality to suit our Merchants needs. I'm going to follow up with you with an email to open up the lines of communication here so I can provide your feedback to my team. Claire l Shopify

5 / 5 Share

Jan. 6, 2021

Honestly, this is the first e-mail newsletter that we've scheduled so while it's been an easy enough setup, we have yet to really understand how helpful it is.

Store

4 BeanS

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 6, 2021

Just created first email and sent to subscribers. Pretty convenient tool with preset formats and a blank version if you want to create your own!

Using app

10 minutes

Total reviews

1

Average rating

5.0

4 / 5 Share

Jan. 6, 2021

お客様へのアプローチにこのメール機能を利用しました。とても反応がよく、解析情報も基本機能としてあるので助かります。画面の作成も簡単でした。 なんとか改善してほしい点は、登録者にしか送信されないことです。送信リストには加えられても、登録の無い方には実際に送信されていないようです。 また、送信が完了した方の一覧が見られると、もっと良いと思います。

Using app

8 months

Total reviews

6

Average rating

4.8

5 / 5 Share

Jan. 5, 2021

Fast and easy way to communicate with our customers and keep them updated on new products and deals.

Using app

4 months

Total reviews

1

Average rating

5.0

4 / 5 Share

Jan. 2, 2021

Good except when I try to make customer groups there is no option to sort by: customers "not tagged with" which makes organizing tricky. Otherwise great

Using app

About 2 months

Total reviews

10

Average rating

4.9

5 / 5 Share

Dec. 30, 2020

I used this app to help me send out notifications to my customers when new items were added to our store - it does exactly what I need it to!

Using app

9 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 29, 2020

I used this email to send out a discount to my subscribers. The process was straight-forward and very user-friendly.

Using app

23 days

Total reviews

4

Average rating

5.0

5 / 5 Share

Dec. 29, 2020

Very easy interface. I love how everything is already directly linked to the store so I have less work to do and the templates are already so eye-catching and well laid out. I will be using this as my email software from now on.

Using app

35 minutes

Total reviews

4

Average rating

5.0

5 / 5 Share

Dec. 29, 2020

We just downloaded this app to our store and completed 1 email campaign. The templates are very professional. The setup process was very easy and seamless.

Using app

6 months

Total reviews

5

Average rating

5.0

5 / 5 Share

Dec. 29, 2020

thiz helps me in good marketing, automations are clear and the subject is auto predicted, very good

Using app

7 months

Total reviews

4

Average rating

4.0