All reviews

Rating Breakdown

  • 5
    75% (2,171 ratings)
  • 4
    14% (413 ratings)
  • 3
    3% (81 ratings)
  • 2
    2% (45 ratings)
  • 1
    3% (97 ratings)

Reviews with Text

  • 59% (1,666)
Review RSS Feed Review RSS Feed

5 / 5 Share

Dec. 1, 2020

I use this app 3 times a month! It helps me send sale updates and thank you notes! I wish it sent auto emails to new subsribers.

Using app

19 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 1, 2020

Really amazed by the quality of this application. The editor, which is the most important part, is AWESOME. I tried many Shopify apps for various needs, this one was the best experience for now.

Using app

5 days

Total reviews

2

Average rating

3.5

5 / 5 Share

Nov. 30, 2020

It was super easy except we did a free gift with every order and that was not an option in your choices. But overall very simple and a nice canvas.

Using app

About 10 hours

Total reviews

1

Average rating

5.0

1 / 5 Share

Nov. 30, 2020

This app seemed promising but right now it is too basic, too slow, and it lacks flexibility. Not recommended.

Using app

5 months

Total reviews

3

Average rating

2.7

Developer Reply

Hey there, Charlotte here from Shopify Support. Thank you for taking the time to share your feedback with us. Our team is consistently working to improve the app and add functionality to suit our merchants needs. I'm going to follow up with you with an email, to open up the lines of communication here, so I can provide your feedback to my team. Best, Charlotte | Shopify Support

5 / 5 Share

Nov. 30, 2020

It is an amazing app for email marketing, thanks to shopify for introducing such apps from time to time.

Store

Flitit

Using app

7 months

Total reviews

8

Average rating

5.0

5 / 5 Share

Nov. 30, 2020

Very easy to use, great templates to choose from. I love how easy it is to include products right from your Shopify store.

Using app

5 months

Total reviews

2

Average rating

5.0

1 / 5 Share

March 6, 2023

This app is the worst, everytime you want to backtrack correct a word add A WORD, THE APP SHOTS DOWN. So I uninstalled it again. Even if you offer it for free it should work and should not cause FRUSTRATION which it does. The beautiful templates do you no good if you can't use them. Thank you so much for making this app available to all. As a one-person business empire owner, I find this app incredibly time-saving, because it makes me confident I am sending out professional-looking (not pieced together) ad campaigns/ news/offers. 1/27/2023 I keep having problems with your app, I uninstalled it and re installed it. It did not fix the problem. here is the error I am encountering: When I am writing anything into the text boxes I get that screen. There’s a problem loading this page There’s a technical problem with Shopify that has prevented this page from loading. Try reloading this page or going to another page in Shopify. If that doesn’t work, visit our status page for updates and try again later. I am hoping you will address this issue soon, because I really love this app otherwise. This has not changed.

Using app

Over 2 years

Total reviews

26

Average rating

4.8

4 / 5 Share

Nov. 29, 2020

I used the app to finally utlitize my growing email list, I've had problems in the past trying mail chimp and gsuite, i'm glad there was something easy to use. I got a sale within 5 hours of the simple email, the templates were easy to use. Please offer email addresses linked to my domain without google, trying to access google messes up on my shared computer due to kids who use it for school.

Using app

About 7 hours

Total reviews

1

Average rating

4.0

5 / 5 Share

Nov. 29, 2020

Great app for sending emails to my customers letting them know about promotions and sales. It is easy to create an email from pre designed templates or you can customize your own email.

Using app

5 months

Total reviews

6

Average rating

4.5

4 / 5 Share

Nov. 28, 2020

I used it to send emails. It is very user friendly. I did look at a video about it, but that is because i wasn’t sure what to expect. Good Experience and I would recommend this app. 4 stars and not five? I sent about 31 emails and I have about 3 left before they start charging. Meh...

Using app

About 13 hours

Total reviews

1

Average rating

4.0

5 / 5 Share

Nov. 28, 2020

Very easy to use! It's great to have an integrated email function from Shopify. So much handier! Finally can get rid of all other paid email apps!

Using app

3 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Nov. 27, 2020

I used this app to assist my business with communicating by email with subscribers regarding promotions, exclusive content, and deals. This also helps with abandoned carts.

Using app

11 days

Total reviews

3

Average rating

5.0

1 / 5 Share

Nov. 27, 2020

Complete waste of time. Don't repeat our mistake. I thought 20k subscriber list wasn't big but according to them it's huge and if you try to send an email to any more than 5k at a time it will fail. Support was completely useless. Back to Mail Chimp!!

Using app

21 days

Total reviews

2

Average rating

3.0

Developer Reply

Hey there! Charlotte here from Shopify Support. Thank you so much for taking the time to leave us a review. I'm really sorry to hear of the struggles you were facing with the Shopify Email app. To learn more about sending emails to your full email list, you can find some great insight here as to how to increase deliverability of your emails - https://bit.ly/314x9jQ I am also going to send you an email to open up communication to better support you! Best, Charlotte | Shopify

5 / 5 Share

Nov. 27, 2020

Best email marketing app I've experienced. Easy to use, Visually Appealing, Looking forward to using this app more!

Using app

18 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 26, 2020

I just started to use this app it's easy to use and helpful. the free plan for beginners is good. exactly what I needed for a good start. Thank you!

Using app

About 1 month

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 26, 2020

The Mailing templates are great. Really easy to use and it´s great to see the report at the end of the campaign. Great for our puposes.

Using app

7 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 25, 2020

So far so good! I have just used the template for Black Friday. Will update Tuesday if it worked well for us. Love that you are charged per email (with freebies) as most email clients charge on a monthly subscription basis. Thank you and have a great Black Friday everyone! Marie www.loveamberx.co.uk

Using app

About 2 hours

Total reviews

13

Average rating

4.7

5 / 5 Share

Nov. 25, 2020

would like to customize inside templates. overall great. will use often for engaging with customers.

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 25, 2020

Excellent, immediate, intuitive it's easy to customize. I have used this application for the Black Friday promotion with very good results and feedback

Using app

3 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Nov. 25, 2020

really simple to use so far, also the cost is really accessible and so far a breeze to use and plan black friday

Using app

4 months

Total reviews

1

Average rating

5.0