All reviews

Rating Breakdown

  • 5
    75% (2,171 ratings)
  • 4
    14% (413 ratings)
  • 3
    3% (81 ratings)
  • 2
    2% (45 ratings)
  • 1
    3% (97 ratings)

Reviews with Text

  • 59% (1,666)
Review RSS Feed Review RSS Feed

5 / 5 Share

Nov. 25, 2020

It's great and integrates perfectly, above all its cheap compared to other providers. What i would love to see is more ways to segment customers based on past behavior.

Using app

About 18 hours

Total reviews

8

Average rating

4.6

5 / 5 Share

Nov. 25, 2020

I used this app to help me send emails to my subscribers. It was very easy to use and looks very professional.

Using app

9 days

Total reviews

1

Average rating

5.0

4 / 5 Share

Nov. 24, 2020

There are features that cannot be added like automatic naming for recipients. But it is very easy to use, very seamless!

Using app

4 months

Total reviews

5

Average rating

4.8

3 / 5 Share

Nov. 23, 2020

it's ok... shopify charges alot though makes it hard a business to succeed. If shopify cut down some costs it will be better thanks

Using app

2 months

Total reviews

3

Average rating

4.0

Developer Reply

Hey there! Amy here from Shopify. I just wanted to take a minute to thank you for taking the time to leave us a review. Im going to send you an email to open up the lines of communication here so I can pass your thoughts on to my developers! Amy l Shopify

5 / 5 Share

Nov. 23, 2020

I love the clean look and easy-to-use features. I've only used it to schedule a few emails so far, but I'm looking forward to transitioning from another software. I wish I'd done so sooner.

Store

PARU

Using app

7 months

Total reviews

5

Average rating

5.0

4 / 5 Share

Nov. 23, 2020

Looks good atm. Tried the Shopify Email for the first time but i have to look around if everything is working as promised.

Using app

6 months

Total reviews

12

Average rating

4.8

5 / 5 Share

Nov. 23, 2020

Excellent APP... Easy to use with ready made templates + low cost. Thanks .....................................................

Using app

5 months

Total reviews

3

Average rating

5.0

4 / 5 Share

Nov. 22, 2020

If you don't want to pay a LARGE monthly fee and you do not want to inundate your customer base with emails this is the way to go! I only send emails during my off-season and even then it's only one a month! So I am happy to pay their fees and not have a really high monthly cost! I would like to see a little more customization but it's still getting the point across at a great price!

Using app

7 months

Total reviews

3

Average rating

3.3

4 / 5 Share

Nov. 22, 2020

Sent the first email this morning and it was very simple. Good so far if you are looking for a simple email option to reach custiomers

Using app

About 8 hours

Total reviews

1

Average rating

4.0

4 / 5 Share

Nov. 22, 2020

There are not as many features as Mailchimp or others, but how can you beat the price! The app is easy to use and reliable. For future improvements - I would really like to have the ability to ad a divider line.

Using app

7 months

Total reviews

1

Average rating

4.0

4 / 5 Share

Nov. 21, 2020

It's intuitive and easy to use..you can add images and use simple text styles - schedule and send to specific groups of customers...convenient and works great!

Using app

3 months

Total reviews

1

Average rating

4.0

5 / 5 Share

Nov. 21, 2020

This product is the best of its kind. Easy to use and they are forever improving and upgrading with new features.

Using app

5 months

Total reviews

3

Average rating

3.0

4 / 5 Share

Nov. 20, 2020

I liked the email, but it was going to be great to be able to mention the customers name in the subject

Store

minilet

Using app

3 months

Total reviews

3

Average rating

4.7

5 / 5 Share

Nov. 18, 2020

Sent my first email. Started with the blank template. Added text and products. Simple. So far so good.

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 18, 2020

Awesome! Very easy to learn and very practical, at least for getting started in email marketing and retaining customers! Thanks Shopify: D

Using app

44 minutes

Total reviews

7

Average rating

5.0

5 / 5 Share

Nov. 17, 2020

Email marketing is easy and intuitive app. Good for quick and simple marketing campaigns for every user.

Using app

5 months

Total reviews

2

Average rating

5.0

1 / 5 Share

Nov. 17, 2020

An Email Marketing Application that hasn't automation is just useless... It looked easy to use, but without a decent flow you cannot build your customers list... Just taking space on my App Shelf...

Using app

4 months

Total reviews

3

Average rating

1.0

Developer Reply

Hey there, Charlotte here from Shopify Support. Thank you for taking the time to share your feedback with us! I can absolutely see the importance of being able to automate emails using the Shopify email app, and would be happy to pass along your feedback to our developer team. Our team is consistently working to improve the app and add functionality to suit our merchants needs, so I'm going to follow up with you with an email, to open up the lines of communication here, in case you have any additional feedback you would like to share with us. Best, Charlotte | Shopify Support

4 / 5 Share

Nov. 17, 2020

Excellent email system and really easy to use, and cost effective. So ideal to be able to just pick products and then make cvhjanges to text etc - really versatile. A couple of things could be improved, the system only allows a certain amount of emails each week which can be annoying if you have an urgent one to get to all your contacts, ansd you've already used up the quota. Also would be great if we could see who has actually clicked on the email like the info that Mailchimp give you.

Store

Lanmat

Using app

7 months

Total reviews

2

Average rating

4.5

4 / 5 Share

Nov. 16, 2020

I am new to email marketing. I sent out my first email campaign and it was easier than I expected. Hopefully it will have great returns.

Using app

About 2 hours

Total reviews

2

Average rating

4.5

5 / 5 Share

Nov. 16, 2020

good to have such a service thank you for your support ......................................................................................

Using app

5 months

Total reviews

1

Average rating

5.0