All reviews

Rating Breakdown

  • 5
    75% (2,171 ratings)
  • 4
    14% (413 ratings)
  • 3
    3% (81 ratings)
  • 2
    2% (45 ratings)
  • 1
    3% (97 ratings)

Reviews with Text

  • 59% (1,666)
Review RSS Feed Review RSS Feed

4 / 5 Share

Nov. 15, 2020

This is a great app. It allows e-mails to be built and sent to customers with ease. It even lets you send a test e-mail out and review the e-mail before it is sent. It would be great however if the following features were added: 1. The ability to add hyperlinks in the text sections 2. Being able to add a single line separator instead of having to use multiple underscores 3. Having the capability to add multiple products in one line (instead of just one large product) 4. Having the font size scale down in the mobile to match the way it looks on a desktop.

Store

RC-N-Go

Using app

5 months

Total reviews

10

Average rating

4.9

3 / 5 Share

Nov. 15, 2020

I am used to using Constant Contact where there is a lot more features for creating customized. However, I like having everything linked in one place to my store.

Using app

5 months

Total reviews

6

Average rating

4.7

Developer Reply

Hey there, Charlotte here from Shopify Support. Thank you for taking the time to share your feedback with us. Our team is consistently working to improve the app and add functionality to suit our merchants needs. I'm going to follow up with you with an email, to open up the lines of communication here, so I can provide your feedback to my team. Best, Charlotte | Shopify Support

5 / 5 Share

Nov. 13, 2020

I love the pre-drafted email campaigns. They have given me good ideas and I only have to modify them slightly. I love the email templates with product sections and the ability to add bold eye catching colors in the background. The analytics coming back via reporting is very helpful. I wish it was a little less labour intensive to quickly go in and make a modification to the email body without having to reschedule the campaign again. It is like starting over and is inefficient. There are always tweaks that you think of after you have scheduled the email and it is waiting in the pipeline or I may think of going back in to tweak a deal we are offering etc. so a little more flexibility to do that would be very helpful. Also, it would be extremely helpful to be able to delete a customer group as my groups are getting a bit cluttered and I made some blunders when I first started using these so would be nice to be able to clean them up and also order/sort them. Thanks you for a great app!

Using app

18 days

Total reviews

3

Average rating

4.7

5 / 5 Share

Nov. 13, 2020

I think I will use it a lot . very easy to set up professional looking marketing e-mails . and a lot of templates to choose from .

Using app

3 months

Total reviews

3

Average rating

4.7

5 / 5 Share

Nov. 12, 2020

love the fact that i can send free newsletters every month!!! love the fact that its integrated with the store products so no more hassle with other services

Using app

6 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 11, 2020

I have used many email platforms before. I loooooved this. Thank you, thank you thank you. Love you guys

Using app

29 days

Total reviews

5

Average rating

5.0

5 / 5 Share

Nov. 11, 2020

This is my first time emailing my subscribers and this app made it so much easier to send out cute mass emails. I'm very happy with the turn out

Using app

29 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 10, 2020

My first email campaign has now been sent out. The app is simple to navigate and easy to use. Awesome!!!

Using app

About 2 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 9, 2020

I used this app to inform my subscribers that we have a new collection online. It was really easy and quick

Using app

About 9 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 9, 2020

I used it to make my first mailing. Absolutely perfect would recommend it to everybody...very easy and even had a template in my own website colours

Using app

About 1 hour

Total reviews

6

Average rating

5.0

4 / 5 Share

Nov. 7, 2020

Easy to use, but wish the address default was hidden (instead of having to have me to remember to uncheck every time), as many store owners may be running a business out of their home.

Using app

About 2 months

Total reviews

1

Average rating

4.0

4 / 5 Share

Nov. 6, 2020

Made the change over from mailchimp, not bad so far. Hopefully more custom template designs for seasonal holidays are in the works like the cool new black friday ones!

Using app

3 months

Total reviews

2

Average rating

4.5

Developer Reply

Hey there, Charlotte here from Shopify Support. Thank you for taking the time to share your feedback with us. At the moment, there is an option for adding social media icons to the footer of your emails, as well as button options to add to the body of the email which can link to your social media pages. I'm going to follow up with you with an email, to open up the lines of communication here, in case you had a different kind of social media button in mind so I can provide your feedback to my team. Best, Charlotte | Shopify Support

5 / 5 Share

Nov. 5, 2020

Shopify has been so easy to use and design my website with. I love all of the built in features and great marketing tools too! Highly recommend to new and experienced users!

Using app

About 1 hour

Total reviews

1

Average rating

5.0

4 / 5 Share

Nov. 5, 2020

Would like to see more features added, but overall have had a good experience. Easy to create professional looking emails and like to keep everything based in Shopify.

Using app

About 2 months

Total reviews

12

Average rating

4.9

5 / 5 Share

Nov. 5, 2020

Easy to use, very helpful and cheap over 1000 emails, pretty much a must for some easy mails! Should try.

Using app

8 minutes

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 4, 2020

The app is great. User friendly and is beyond reasonable. Definitely a must for all businesses. Game changer.

Using app

4 months

Total reviews

1

Average rating

5.0

3 / 5 Share

Nov. 3, 2020

Needs more layout options! It's good, but it's needs more creative options to do different layouts. Needs ability to changes size of images. Thanks! Also, I had trouble filtering my customers by the product they bought. I needed to send out an email to all my customers who pre-ordered left handed picks, and I had to manually tag 200 customers. There needs to be the ability to filter customers by the product they purchased. Shopify is great though. Nice work!

Using app

6 months

Total reviews

1

Average rating

3.0

Developer Reply

Hey there! Amy here from Shopify. Thanks so much for taking the time to leave us some feedback. In terms of your customer list, that would be something done directly in Shopify, I’ll take a look and see what options there are. We are consistently working on new templates. I would love to hear more in terms of what you are looking for. I'll send you an email so we can continue this conversation! Amy l Shopify

4 / 5 Share

Nov. 2, 2020

It would be really good if products could be uploaded in groups So a block of 4 for example. Works well enough for my needs at the moment

Using app

5 months

Total reviews

1

Average rating

4.0

5 / 5 Share

Nov. 2, 2020

I was looking for something simple and found this. It has been really easy to use and with a decent volume of emails for free to small entrerpises like mine! Thank you guys!!

Using app

40 minutes

Total reviews

4

Average rating

4.0

4 / 5 Share

Nov. 2, 2020

I WOULD HAVE LIKED TO BE ABLE TO ADD SECTIONS IN THE TEMPLATE BUT OTHERWIS EIT WAS GREAT - VERY SIMPLE TO USE

Using app

33 minutes

Total reviews

11

Average rating

4.5