Shopify Email

Sept. 1, 2020

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Sept. 1, 2020

Where's the automation?! I'm trying to setup an automated welcome email for new subscribers and there does not appear to be a way to do this. Am I missing something?

Sept. 1, 2020

I love how easy is it to use. Simply format. Simple to learn on your own. I my favorite thing is how it easily and automatically links with products in my store. What I don't like is the limited functions like I can't copy and paste small pics or emojis in the body of the text. It doesn't have the bells and whistles of expensive paid ecommerce email marketing apps, but the ease of it is valuable to me.

Sept. 1, 2020

This app is great. However i wish there was more templates available. I would like to display 2 products next to each other and smaller vs the 3 big images.

Aug. 31, 2020

I love that it easily lets me market to my subscribers for free. I can let me imagination and creativity run wild. I do wish they had a few more templates and a few more editing options but i imagine i can find a paid app for. YOu cant beat this for free.

Aug. 31, 2020

Hello! We have been waiting for this and are very excited to be included at the launch. Our request is to make it as user friendly as possible for editing text and discount %'s or changing item pictures. Thanks for the opportunity to start using this in our marketing!

Aug. 31, 2020

Wish there were more options to choose from. But great app. easy to use as well. not much more to say than that

Nov. 12, 2020

IF you are using this app for THE MOST BASIC emailing, to a small list, it may be OK. However, if you are using as a regular marketing tool, I cannot recommend this app. I carefully tested and compared to Mailchimp and this program BREAKS and has sending issues. Emails stop sending after delivering to 30% of the list and breaking during sends. Support did not find an explanation. I hope Shopify puts more dev into it. UPDATE: I had been contacted by Shopify support regarding this, but they never followed through.

Aug. 19, 2020

all the mails are going in junk, it pretty useless for us. please try to do some thing with this.

Aug. 13, 2020

I love the idea of Shopify Email, but this is way too basic for our needs. I was hoping it would be similar or better than the old Mailchimp/Shopify integration, but it doesn't even come close. There are both basic and advanced features that are missing. Here are some missing features: -2 and 3 column sections -sections that allow you to add your choice of standard content blocks (buttons, text, images, products, etc.). That works so much better than relying on finding a pre-made template that has all the right content blocks. -the ability to add images! Logo and products are the only images that can be added to emails now. -use Paragraph, Header 1, Header 2, etc. for text instead of fiddling with the size continually. Very important for those of us that have blog posts we share through email. I like that you can change the text size, but it's set up in a way that doesn't work for long text blocks. -there's something weird with the "from" section in the email designer. It should be possible to add alternate emails rather than just the main store email. -it's great to be able to add products, but what about collections? It would be more useful for us to be able to add a collection and pull a certain number of those products into the email or simply a collection image and link -automated emails, ideally with the option of automated email sequences (welcome emails, thank you emails, abandoned cart emails, email sequences triggered by tags/shopping behavior/birthday/custom date field, reengagement campaigns, etc.) -custom fields. We use Mailchimp as a CRM where we have additional information about our customers like birthday, custom date fields, interests, etc. Currently there is no option for this in Shopify. -ability to send emails to people who have purchased (or not yet purchased) specific products. In general, customer group filters are not sophisticated enough. -Shopify is in a unique position to be able to pull off personalized recommended product emails based on customer behavior. That would be a amazing to see here. I could see this working for businesses that are just getting off the ground or have only a handful of products. For now, it is not useable for us. But I'm hoping that Shopify Email will grow to include some of these features. I would much rather use Shopify in the future if it's able to up its email game. Edit: Forgot to mention merge fields, discount codes and email scheduling in the list of missing features. I'm also concerned by some reviews mentioning the app hurting their sender reputation and even blacklisting domains. Those reviews may be overblown, but there doesn't seem to be an effective way of managing list cleaning, authorizing send emails, etc.

Aug. 11, 2020

This app is amazing. Not only is there an option to create an email campaign from a blank template, there is also a great selection of templates to use. There is no limit to how many subscribers either like there is on Mailchimp. Highly recommended!

Aug. 5, 2020

It literally sends emails to the most simple schedule ever. It does nothing of any use. What are you charging for? Something as simple as this should be free across all plans!

July 30, 2020

shopify needs a lot of work to make this email app same par as usual Shopify quality we used to......

July 26, 2020

good pricing but the delivery rate is quite poor when compared to previous email app we have used it the past. I believe there will be future improvements.

Sept. 28, 2020

The app is very good to use & a great use for all the store., One suggestion is that please increases the subscribers list in each campagin more than 40k customers & remove the weekly limit. This plan will not be friendly for large stores.

July 17, 2020

Creating and sending basic emails is great, however the reporting is very limited and a feature as important as an automated welcome email when a new email subscriber is added, is not available. The ability to create a welcome sequence would be even better.

July 8, 2020

Not sure if I'm using the app wrong, but it only imports 690 of the 2200 people on the customer list, despite stating that there is no limitation on the number of subscribers.

July 4, 2020

Easy to set up but very limited options. I can't even exclude a tagged group from the list, such as 'wholesale' tag. Hoping it would improve shortly.

June 29, 2020

I tried to use it in lieu of G-Suite or Office but it seems super clunky that way. I was hoping to send individual emails to prospective clients, but you have to draw from a list of already subscribed members. If you people, it doesn't seem to allow you to select individuals, only lists and lists only seem to come from those that subscribe on Shopify (vicious circle). Seems like a lot of work to do something simple like send individual, not automated emails. The system seems fine for broadcast emails and newsletters.

June 28, 2020

I really like the idea of this app. Very, very simple design and easy to use. But unfortunately there is something very important missing: automation! You cant send your list through an e-Mail campaign. Not even for simple things like "Thank you"- Mails, after a new customer bough something. If they would add automation into the app, it would be 5 stars!