Shopify Forms
Shopify Forms: Capture customer info to grow your list
Rating
4.1
feedback
293
chart
#20
All reviews
Rating Breakdown
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Oct. 24, 2024
Podiam aprimorar habilitando a função de escolha. Exemplo: após a conclusão da compra da cliente, ela recebe essa form em formato de pesquisa com alternativas, sem a necessidade de cadastro de email ou quaisquer outras informações.
Oct. 21, 2024
easy to use. needs more graphics (colours, fonts, images, maybe some confetti)
Oct. 19, 2024
Easy to use, set up, and integrates seamlessly with the store. However, I couldn't find an option to allow customers to opt out of marketing emails using the form. It would be great to have this feature added.
Oct. 10, 2024
There is not a "testing" option, so my test form submissions are logged into my account permanently (not a dramatic issue but frustrating to lack control of the data). Shopify Support was supportive, but is not able to remove them. There are no overrides available.
Sept. 6, 2024
Simple forms that are easy to get going but the lack of being able to add CSS styling or other basic layout options is a definite drawback. Works fine for basic forms.
Sept. 4, 2024
Love how it integrates nicely with shopify emails, shopify flow, shopify discounts and allows easy tagging (which you'll use for flow). Love that its free! Once a template was created in the theme customiser, it was straightforward to add the app block and then input the app ID so it appeared on the page.
Aug. 25, 2024
Good as a pop-up form. So would give it a 4. Lacks in functionality though, would be great if their was more integration with Shopify to allow: - Custom Contact Forms - Integration with Email for post purchase form as an example Given its a Shopify App, I expected a bit more basic functionality.
Hi there! Thanks for the review. This should actually be possible. Try creating a custom inline form, saving it to a page. Then add a link to that form from your email. I hope that helps! - Kyle
Aug. 9, 2024
Love how it integrates nicely with shopify emails, shopify flow, shopify discounts and allows easy tagging (which you'll use for flow). Love that its free! However, it's a bit of a learning curve for beginners as there aren't a lot of video resources/ tutorials when it comes to integrating it with other shopify apps, and using tags. Also CSS design changes are limited, as the app doesn't allow targeting for CSS within the forms. I was able to target the section/container the form lives in and do some design stuff there, but thats about it. You are stuck with the design options the app gives you in the editor (which is sufficient for most forms).
July 17, 2024
Easy install and config. I embedded it in several page on page level and also template level. I like also the popup version. Until now i don't have any complaints. only 4 stars because no time (hrs:min) field , no embed in pages and for very slow loading
July 11, 2024
I received help for my query after a day or so. The founder, explained that it was possible to embed as an inline form. I just needed to create a template for this from my 'page' (this is where my content was and where I wanted the form to appear. Once a template was created in the theme customiser, it was straightforward to add the app block and then input the app ID so it appeared on the page. Very relieved to get this help and hopefully they will be updating the knowledge content to explain this with even more clarity as on first glance it doesn't seem possible to embed at all.
Hi there. I'm sorry to hear that you're experiencing issues with enabling a form on your theme. A few steps you can take to troubleshoot are: - Enable Theme App Embeds: First, ensure that the theme app embed is activated on your store. You can follow the instructions in this help document to set it up correctly: https://shopify.link/ozB1. - Add an App Block for Inline Forms: If you're using an inline form, you'll need to take an additional step. Add an app block to your theme and attach the inline form ID. Detailed instructions can be found here: https://shopify.link/rJAB. If after taking a peek at that help doc and you're still experiencing troubles, please feel free to connect with our Live Support: https://bit.ly/2AWw5VA
July 1, 2024
Great app! but can we customise the layout rather than having all fields in vertical order?
Feb. 3, 2024
Really cool! Just wish I can change the x-button color to white on the teaser to match my text color.
Jan. 19, 2024
Could you create a function where the popup stops being shown for a while if the customer clicks on "X" to close the popup without signing up? Because it continues to open even if I click close, when I load the page again, the popup appears. This is boring.
Hi there! Thank you for providing your feedback. We appreciate your input. Currently, you have the ability to customize the behavior of the pop-up. For example, if you wish to limit the number of times a customer sees it, you can set it to appear only on specific page types. Additionally, you can choose to delay the trigger for the first, second, or third page view. Furthermore, you have the option to set a timer for when you want the pop-up to be displayed. -Mac, Shopify Support
Feb. 27, 2024
Updating review Feb 27, 2024 Excellent overall. Does what it says, and thank you for listening to previous feedback and making changes accordingly. Some additional functionality like opting to NOT add a default tag to customers, or allowing to inject custom styles (the default mobile styles make the form nearly unusable) would improve the experience from a shop owner's perspective. -------- Previous review: Nov 5, 2023 Largely does what it says out of the box. But extremely frustrating that it basically ignores existing customers. So if you want t add a tag for example, it'll only work for new email addresses, making this a very limited use case app.
Hi, thanks for sharing your feedback. At this stage, adding tags to an existing customer is a limitation of the Shopify Forms app. As a workaround, you may be able to create a Shopify Flow workflow: https://shopify.link/6kox that can check your existing customer list for any that meets the tag requirements, and apply the tag that way. This would work on a case by case basis however, depending on your store's use case, but is definitely worth considering. I'll be sure to pass on your feedback to our internal development team for consideration though, so that they're aware of the needs you've shared with us here in your review. Thanks again! -Kimi, Shopify Support
Oct. 6, 2023
It's called Forms, but should be called "A Form" I would like to see this app support multiple forms across the store. Right now, the app allows creation of a single form only. It does only one thing - create a pop up form to collect email sign ups on your store. A pretty useful and basic functionality, but it would be so much more helpful if more than one forms could be created.
Thanks for taking the time to share your feedback! In addition to a popup form, you can create multiple inline forms and place them in different locations on your online store. You're able to add and remove fields to customize these forms for different purposes. Take a look at our guide here for more details on creating different types of forms: https://shopify.link/77qV. -Sophia, Shopify Support
Sept. 19, 2023
La app es muy buena pero presenta problemas con Iphone para el cierre del popup. Agradecería si me ayudan a solucionarlo en mi web. El popup solo cierra si le das doble click. cosa que es perdida de tráfico
Feb. 16, 2023
Die App ist wirklich extrem leicht zu integrieren und ich bestätige, in 10 Minuten war das Banner am Start, ohne viel Gefrickel! Überhaupt nicht überladen, nur die wichtigsten Features einstellbar, genau so muss das sein! Die App wurde sehnlichst von mir erwartet und ist in diesem frühen Stadium schon auf einem sehr guten Weg. Sie schließt eine entscheidende Lücke hinsichtlich der Marketing Features, und das FOR FREE! Bitte weiter so und gerne weiter entwickeln! Ich persönlich bevorzuge grundsätzlich die nativen Shopify Apps und auch Themes, da sich diese einfach besser ins Backend und die Workflows integrieren, in den meisten Fällen keinerlei Kompatibilitätsprobleme auftreten und in den meisten Fällen auch stabiler "anfühlen". Ich ziehe einen Stern ab, denn es fehlen der App natürlich noch Funktionen, wie die Möglichkeit das Design noch granularerer anpassen zu können, die Anpassung der Anzeigefrequenz, etc. Und ein entscheidendes (Marketing) Manko gibt es noch: Wenn man bspw. als "Belohnung" einen Rabattcode auf die gesamte Bestellung einbettet, kann dieser bereits ohne Zustimmung und finale Bestätigung des Newsletters (via Double Opt In) verwendet werden. Der Kunde kann die Bestätigungsmail also einfach löschen und stimmt dem Newsletterempfang gar nicht zu. Besser wäre es, den Rabattcode erst dann anzuzeigen, wenn der Kunde im Double Opt In Verfahren tatsächlich zugestimmt hat. Natürlich erhöht auch dieser Ansatz zunächst die Conversion, keine Frage. Ich gehe aber davon aus, dass all diese Features / Verbesserungen noch sukzessive kommen werden. Eine Bestätigung / Zustimmung im PopUp Formular wäre für mich in diesem Fall irrelevant, da auch hier das Double Opt In Verfahren bei der Newsletter Registrierung greift, man sich die Zustimmung also via E-Mail dediziert einholt. Somit ist man, natürlich nur bei korrekter Formulierung des Hinweises aus meiner Sicht safe.