Shopify Forms
Shopify Forms: Capture customer info to grow your list
Rating
4.0
feedback
199
chart
#21
All reviews
Rating Breakdown
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Nov. 22, 2024
Formulier valt steeds uit op landingspagina:(
Hallo, Om je pop-up formulier op je landingspagina in te stellen, moet je de thema-app-integratie inschakelen. Bekijk deze screenshot voor hoe je dat doet. https://screenshot.click/25-56-4h5h9-qmano.png Je kunt er ook meer over lezen in de hulpdocumentatie. https://help.shopify.com/manual/promoting-marketing/create-marketing/forms-app/create -- Kyle
Oct. 28, 2024
Metafield cannot be removed and will not be removed even after uninstalling the application, metafield is pinned for the customer model and can't be moved or edited.
Thank you for your feedback. We are looking into this and will look to update once we've fixed this.
Sept. 26, 2024
The functionality is fine, but man oh man. IMPOSSIBLE to customise. No matter what CSS trick you pull out of the book, nothing works. WHY make this SO hard to customise? Let me color my background and change the border radius... not too much to ask :-)
July 8, 2024
Easy to set up forms, impossible to embed those forms.
Hi there. I'm sorry to hear that you're experiencing issues with enabling a form on your theme. A few steps you can take to troubleshoot are: - Enable Theme App Embeds: First, ensure that the theme app embed is activated on your store. You can follow the instructions in this help document to set it up correctly: https://shopify.link/ozB1. - Add an App Block for Inline Forms: If you're using an inline form, you'll need to take an additional step. Add an app block to your theme and attach the inline form ID. Detailed instructions can be found here: https://shopify.link/rJAB. If after taking a peek at that help doc and you're still experiencing troubles, please feel free to connect with our Live Support: https://bit.ly/2AWw5VA. - Blair, Shopify Support
June 30, 2024
really bad keep saying have to make 2 changes wont tell me what they are, so you cant save it so yoo start all over again and dont waste you time trying to get help their A1` is not gonna let you speak to a human not even if you tell you will leave shopify
Hi, there! Thank you for taking the time to share your experience with the app. We understand you're seeing issues on your end and are also unable to access support. I would like to advise that we offer 24/7 live chat support through the Shopify Help Center: https://shopify.link/vRnL. Our authenticated Support team would be happy to take a better look into what is causing these issues. If you'd like, you can use the link provided here to get in touch. I hope this helps! -Victoria, Shopify Support
June 25, 2024
This app does not use Shopify's recaptcha's (hi spam!) or does it integrate on the trigger side with Shopify Flow.
Hi there, Thank you for taking the time to provide feedback about the Shopify Forms app. Our goal is to provide the best forms app on the market. I'd be happy to pass this feedback along to our development team for potential future implementation. - Dirk, Shopify Support
June 6, 2024
La peor aplicación que he probado en Shopify, llevo 30 minutos haciendo un pop-up y le pongo guarda, y en Shopify me sale como lo configure pero entro a la configuración de pop-up y se me reinicia todo.
May 30, 2024
There is no way to even see the form submission, spent an hour building out a form for wholesale requests only to realize I cant even see what people submit. Whats the point of this app?
Hi, there! We recently launched a way to store all form submissions, so you will always have a historical version of them. All new submissions created after July 28th, will be stored and accessible in content > metaobjects. You can learn more here: https://shopify.link/0Rm8. We invite you to retry the app and if after taking a peek at that help document you're still experiencing trouble, please connect with our live support team here: https://shopify.link/vRnL. - Greta, Shopify Support
May 29, 2024
Like the other reviews said, you can't add the form to just one page, you need to add it shop wide for some reason
Hi, there! I'm sorry to hear that you're experiencing issues with enabling a form on your theme. A few steps you can take to troubleshoot are: - Enable Theme App Embeds: First, ensure that the theme app embed is activated on your store. You can follow the instructions in this help document to set it up correctly: (https://shopify.link/ozB1). - Add an App Block for Inline Forms: If you're using an inline form, you'll need to take an additional step. Add an app block to your theme and attach the inline form ID. Detailed instructions can be found here: (https://shopify.link/rJAB). If after taking a peek at the help documents you're still having trouble, please feel free to connect with our live support team here: (https://shopify.link/vRnL). - Greta, Shopify Support
April 16, 2024
I cannot access any responses from the forms being filled out - no way of contacting support.
Hi, there! We recently launched a way to store all form submissions, so you will always have a historical version of them. All new submissions created after July 28th, will be stored and accessible in content > metaobjects. You can learn more here: https://shopify.link/0Rm8. We invite you to retry the app and if after taking a peek at that help document you're still experiencing trouble, please connect with our live support team here: https://shopify.link/vRnL. - Greta, Shopify Support
March 21, 2024
VERY misleading! I set up a form for people to make customization requests, and yet, I HAVE NO WAY TO ACCESS THE RESPONSES!
Hi, there! We recently launched a way to store all form submissions, so you will always have a historical version of them. All new submissions created after July 28th, will be stored and accessible in content > metaobjects. You can learn more here: https://shopify.link/0Rm8. We invite you to retry the app and if after taking a peek at that help document you're still experiencing trouble, please connect with our live support team here: https://shopify.link/vRnL. - Greta, Shopify Support
March 20, 2024
You can't create a redirect to a thank you page. Incredible. This is a basic feature any form app should have. Not using it for now.
Thank you for your review. I will make sure to provide this feedback to our team. I did find a community forum post on this you can look at here: (https://shopify.link/qqQM) -Emily, Shopify Support
March 6, 2024
having a lot of trouble just trying to make a landing page with an inline form, the popup one is working
Hi, there! I'm sorry to hear that you're experiencing issues with enabling a form on your theme. A few steps you can take to troubleshoot are: - Enable Theme App Embeds: First, ensure that the theme app embed is activated on your store. You can follow the instructions in this help document to set it up correctly: https://shopify.link/ozB1. - Add an App Block for Inline Forms: If you're using an inline form, you'll need to take an additional step. Add an app block to your theme and attach the inline form ID. Detailed instructions can be found here: https://shopify.link/rJAB. If after taking a peek at those help documents you're still having trouble, please feel free to connect with our live support team: https://shopify.link/vRnL. - Greta, Shopify Support
Dec. 28, 2023
Yeah I created a form, but is it useful? No.
Hi, there. Thanks for taking the time to leave a review for Shopify Forms. We're sorry to hear that you haven't found the app useful. If you're open to it, we'd love to gather more context on the issues you experienced. Feel free to reach out to our team here: https://shopify.link/VRd6. -Rick, Shopify Support
Nov. 28, 2023
I'm not sure why they don't have any CSS or allow formatting to the theme. I rarely use this app because it looks different than my entire website. All of the other Shopify apps come with custom CSS options - like Mail or the customizer. Makes no sense that we can't even use a theme font! This is such an easy update Shopify! Please fix.
Hi, there! Thank you for your feedback. I have shared it with our developers for further consideration. I also wanted to let you know that the Forms app supports over 200 fonts, so you can match it to your theme. Thanks again! - Greta, Shopify Support
Nov. 13, 2023
The popup does not get closed in iPhone, upon complaining customer care promised to help me, they said they're working on it and they will keep me updated, they did not provide any solution its been a month and they also haven't updated me on anything terrible experience.
Hey there, I'm sorry to hear about your recent experience. Rest assured we'd be happy to look into your popup not closing issue. Feel free to reach back out in our help center and we can continue the conversation: https://shopify.link/VRd6
Sept. 21, 2023
Customers can get discount adding fake emails, how do you filter real emails on this form, very basic app, need more advanced things...
Feb. 12, 2023
Leider kann man keine Links bzw. Liquid / Html einfügen. z.B. unterhalb des Buttons damit die Datenschutzbestimmungen verlinkt werden. Es wäre super, wenn man an dieser Stelle auch die Links zu Rechtliches hätten nutzen können. {{privacy_policy}} Ebenfalls fehlt eine Möglichkeit der Checkbox vor dem Versand des Formulars. Beispiel: [ ] Hiermit bestätige ich, dass ich die {{privacy_policy}} gelesen habe. Meine Einwilligung kann ich jederzeit widerrufen.**
Feb. 3, 2023
There is no translation option.... Guys, Shopify is multilingual, your app should be multilanguage compatible, that's a shame !
Dec. 16, 2022
It does not support multiple languages for multilingual website… very disappointed by the fact that shopify never takes this in consideration with all their apps…