Shopify Forms
Shopify Forms: Capture customer info to grow your list
Rating
4.2
feedback
473
chart
#27
All reviews
Nov. 23, 2025
Very half-assed. UI seems out of date and doesn't line up with the UI/UX of Shopify. Very disappointing considering this is a first party app.
Nov. 7, 2025
Absolutely ridiculous that the email field type is "text", stopping tracking from working properly. And then support says that this is expected behavior - come on, do better this is basic stuff!
Nov. 3, 2025
How difficult is it to simply make a form builder that you can attach to your footer. You'll spend an hour navigating around this app trying to figure out WHERE or HOW to do this simple thing-- only to draw a blank. Then you'll contact customer support and wait 48 hours (or never).
Store
KIERIN
Using app
2 months
Oct. 26, 2025
Oct. 24, 2025
Content in success section: doesn't count characters. Therefore it cannot be saved. But is mandatory. Do you see the circle here?
Oct. 17, 2025
This app has very few features and can't be customized. What customization features that are available are purposefully limited. For instance adding text to the form to provide instructions or disclaimers are limited by 120 characters. Why would you do that if only to try to force the store owner into paying for a basic feature that is already built into most other shopping carts. Like Shopify doesn't make enough with their subscription fees and transaction fees.
Oct. 13, 2025
Don't bother. Usually the first-party shopify apps are good, but dang this one is pathetic. Forms don't load majority of the time, find a free alternative.
Oct. 9, 2025
Never like leaving bad reviews, but have to in this case. The limitations in styling and data collection pretty much render this absolutely useless, at least for in-line forms. If you want to create an obtrusive pop-up form or quick offer it might be ok, but for anything with any level of branding, its a big fat nope! Really disappointing, but it seems to fit Shopify's model of forcing paying customers to pay for yet another third-party app :/
Sept. 26, 2025
This is the WORST app ever. Spent half an hour editing, colors wouldn't change, content wouldn't save, says no content when there's literally texts filled.
Sept. 17, 2025
como en muchas otras de vuestras aplicaciones, esta también falla y no me deja actualizarla
Aug. 28, 2025
powerful.. but alas ..is absolute garbage when trying to customise it's styling.. shocking to see this is developed by the very same company that hosts this platform... if this is the level of development by them, not sure how the platform is going to fare in the future.. looking for alternates
Aug. 26, 2025
It's easy enough to create a form, but the limited customization options make this app basically useless for anyone who cares about their store design. You can't even add custom CSS via the theme editor since the form is sequestered behind a shadow dom.
Aug. 18, 2025
July 19, 2025
It works, but there is a cookie issue. Also, in Safari (PC), it automatically transitions (scrolls) to the inline form. I had to control it with JS. Chrome plans to completely block third-party cookies in 2025, so there are future problems. These are inline issues, but of course they won't be displayed to people who have popup blocks, so switching to popups won't solve the problem. I think the solution is to add a popup function with a link trigger. The advantage of this form is that it registers you as a member at the same time as you submit it, which gives you an advantage in campaigns, etc. I hope they will address these issues soon.
June 23, 2025
DO NOT INSTALL THIS TO TEST IT!!! you will be stuck with remnants of it for ever. Limited app, no support, just absolultely terrible. You can't edit anything, change anything or delete anything. So disappointing.
June 21, 2025
Completely pointless app. Can't sort your data, filter it, search it. You can't even export the data.....