All reviews

Rating Breakdown

  • 5
    59% (280 ratings)
  • 4
    13% (63 ratings)
  • 3
    9% (43 ratings)
  • 2
    7% (32 ratings)
  • 1
    10% (48 ratings)

Reviews with Text

  • 62% (290)
Review RSS Feed Review RSS Feed

1 / 5 Share

March 20, 2024

You can't create a redirect to a thank you page. Incredible. This is a basic feature any form app should have. Not using it for now.

Using app

9 days

Total reviews

2

Average rating

1.0

Developer Reply

Thank you for your review. I will make sure to provide this feedback to our team. I did find a community forum post on this you can look at here: (https://shopify.link/qqQM) -Emily, Shopify Support

1 / 5 Share

March 6, 2024

having a lot of trouble just trying to make a landing page with an inline form, the popup one is working

Store

MHR

Using app

About 6 hours

Total reviews

2

Average rating

3.0

Developer Reply

Hi, there! I'm sorry to hear that you're experiencing issues with enabling a form on your theme. A few steps you can take to troubleshoot are: - Enable Theme App Embeds: First, ensure that the theme app embed is activated on your store. You can follow the instructions in this help document to set it up correctly: https://shopify.link/ozB1. - Add an App Block for Inline Forms: If you're using an inline form, you'll need to take an additional step. Add an app block to your theme and attach the inline form ID. Detailed instructions can be found here: https://shopify.link/rJAB. If after taking a peek at those help documents you're still having trouble, please feel free to connect with our live support team: https://shopify.link/vRnL. - Greta, Shopify Support

1 / 5 Share

Dec. 28, 2023

Yeah I created a form, but is it useful? No.

Using app

About 11 hours

Total reviews

2

Average rating

3.0

Developer Reply

Hi, there. Thanks for taking the time to leave a review for Shopify Forms. We're sorry to hear that you haven't found the app useful. If you're open to it, we'd love to gather more context on the issues you experienced. Feel free to reach out to our team here: https://shopify.link/VRd6. -Rick, Shopify Support

1 / 5 Share

Nov. 28, 2023

I'm not sure why they don't have any CSS or allow formatting to the theme. I rarely use this app because it looks different than my entire website. All of the other Shopify apps come with custom CSS options - like Mail or the customizer. Makes no sense that we can't even use a theme font! This is such an easy update Shopify! Please fix.

Using app

About 1 month

Total reviews

6

Average rating

3.2

Developer Reply

Hi, there! Thank you for your feedback. I have shared it with our developers for further consideration. I also wanted to let you know that the Forms app supports over 200 fonts, so you can match it to your theme. Thanks again! - Greta, Shopify Support

1 / 5 Share

Nov. 13, 2023

The popup does not get closed in iPhone, upon complaining customer care promised to help me, they said they're working on it and they will keep me updated, they did not provide any solution its been a month and they also haven't updated me on anything terrible experience.

Using app

13 days

Total reviews

4

Average rating

4.0

Developer Reply

Hey there, I'm sorry to hear about your recent experience. Rest assured we'd be happy to look into your popup not closing issue. Feel free to reach back out in our help center and we can continue the conversation: https://shopify.link/VRd6

1 / 5 Share

Feb. 12, 2023

Leider kann man keine Links bzw. Liquid / Html einfügen. z.B. unterhalb des Buttons damit die Datenschutzbestimmungen verlinkt werden. Es wäre super, wenn man an dieser Stelle auch die Links zu Rechtliches hätten nutzen können. {{privacy_policy}} Ebenfalls fehlt eine Möglichkeit der Checkbox vor dem Versand des Formulars. Beispiel: [ ] Hiermit bestätige ich, dass ich die {{privacy_policy}} gelesen habe. Meine Einwilligung kann ich jederzeit widerrufen.**

Using app

About 18 hours

Total reviews

2

Average rating

3.0

1 / 5 Share

Feb. 3, 2023

There is no translation option.... Guys, Shopify is multilingual, your app should be multilanguage compatible, that's a shame !

Using app

16 minutes

Total reviews

8

Average rating

2.9

Developer Reply

Hi! Thanks for your feedback. You can now translate your Shopify Forms. https://changelog.shopify.com/posts/translate-your-shopify-forms-into-multiple-languages

1 / 5 Share

Dec. 16, 2022

It does not support multiple languages for multilingual website… very disappointed by the fact that shopify never takes this in consideration with all their apps…

Using app

3 minutes

Total reviews

19

Average rating

3.4

Developer Reply

Hi! Thanks for your feedback. You can now translate your Shopify Forms. https://changelog.shopify.com/posts/translate-your-shopify-forms-into-multiple-languages