Shopify Forms
Capture customer information to grow your marketing list
Rating
4.4
feedback
620
chart
#80
All reviews
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Dec. 3, 2023
The way it integrates with Shopify is excellent; however, I would love to design the form and add steps within the modal before the form shows. The completion rate is usually better if you ask the visitor a question first, and once they engage by clicking a button to agree they want..., only then present the form. I would also love to be able to design how the form looks and feels. Maybe add a custom CSS and provide id/classes as a beta.
Hi, There. Thank you for taking the time to leave your review. With the Shopify Forms app you can customize it to fit your needs, check out this help doc with more information: https://shopify.link/77qV. If there is something specific you'd like included that you're not seeing any information on, please view our Shopify Help Center: https://shopify.link/WJna. You can also contact our support team through the help center if you need more assistance. -Kitana, Shopify Support
Oct. 17, 2023
I cannot translate the Pop-up. Is there any way to do it?
Hi! Thanks for your feedback. You can now translate your Shopify Forms. https://changelog.shopify.com/posts/translate-your-shopify-forms-into-multiple-languages
Oct. 1, 2023
I cannot received emails once the customer sent in a submission .
Hi, there! Thanks for your review. After a customer accepts marketing from your online store, their email address or phone number is displayed on the Customers page in your Shopify admin. You can also find these customers by opening the app in your admin, selecting one of the created forms, and click "View segment" in the top right corner. You can find more details in this help document: https://shopify.link/GDx3. Thanks again! - Greta, Shopify Support
Sept. 10, 2023
I'd give 5 stars if it would send me an email with customer-submitted info. Now you have to check manually the forms app. Might need to change to another app just because of that.
Aug. 31, 2023
Please add URL redirects after form submissions! And provide more options to embed the form and add/delete the landing page.
Aug. 6, 2023
There is no way to get an email with whatever the visitor entered. In order to check whether someone used a form to ask for support or requested contact I have to go into the forms' app back-end every day and check for new submissions. Please add a simple "email summary" option. As a minor improvement, it would be nice to be able to change the font size of the labels. Other than that, it works well!
Aug. 3, 2023
For us it is almost close to perfect. I works perfectly fine and we get tons of new newsletter subscribers. There is only 1 critical thing that is missing. You can use the pop-up to get new newsletter subscribers. But when you have an internationalized website Shopify already knows in which market the customer is shopping because of Geolocation. It would be perfect if it could give the language in the customer account while the customer subscribes to the newsletter. Because then I can also send them newsletters in their language. It is possible to create a extra input field. But we al know, the more input fields the lower the conversion.
July 26, 2023
Bitte liebes Shopify Team: Arbeitet endlich an Features und Fixes... Es kann nicht sein, dass die Form 100 Mal aufpoppt (exit intent), wenn der Kunde es schon geschlossen hat!
May 22, 2023
Can you please add an option of an embedded/in-line form, not as a popup. Also, a form that opens up when a customer clicks on "sign up" or "get" button.
April 12, 2023
Yeah, it's a good start, but I'd also welcome multilang support as well as more granular control over the form's behavior. It would be great if the popup/teaser (whatever you've configured) wouldn't pop up for the rest of a session anymore after clicking the X button - so at least session persistence for visitors' wish to close it and not be bugged again. Other than that, it does what it's supposed to do, but some more tuning would be great.
Jan. 22, 2023
Hat einige Tage gut funktioniert und nun hat uns glücklicherweise aber natürlich auch zu unserem Ärger eine Kundin (mittlerweile weitere) darauf aufmerksam gemacht dass man sich nicht anmelden kann. Eine Eintragung sei nicht möglich und wenn doch dann kommt keine E-Mail. Daher nur drei Sterne! App aktuell deaktiviert.