All reviews

Rating Breakdown

  • 5
    62% (369 ratings)
  • 4
    13% (75 ratings)
  • 3
    8% (48 ratings)
  • 2
    5% (32 ratings)
  • 1
    10% (58 ratings)

Reviews with Text

  • 58% (339)
Review RSS Feed Review RSS Feed

4 / 5 Share

Oct. 19, 2024

Easy to use, set up, and integrates seamlessly with the store. However, I couldn't find an option to allow customers to opt out of marketing emails using the form. It would be great to have this feature added.

Using app

26 minutes

Total reviews

3

Average rating

4.7

4 / 5 Share

Oct. 7, 2024

Its good and simple to use.

Using app

About 1 year

Total reviews

2

Average rating

4.5

4 / 5 Share

Sept. 6, 2024

Simple forms that are easy to get going but the lack of being able to add CSS styling or other basic layout options is a definite drawback. Works fine for basic forms.

Using app

5 months

Total reviews

3

Average rating

4.7

4 / 5 Share

Aug. 25, 2024

Good as a pop-up form. So would give it a 4. Lacks in functionality though, would be great if their was more integration with Shopify to allow: - Custom Contact Forms - Integration with Email for post purchase form as an example Given its a Shopify App, I expected a bit more basic functionality.

Using app

About 2 months

Total reviews

3

Average rating

3.3

Developer Reply

Hi there! Thanks for the review. This should actually be possible. Try creating a custom inline form, saving it to a page. Then add a link to that form from your email. I hope that helps! - Kyle

4 / 5 Share

Aug. 9, 2024

Love how it integrates nicely with shopify emails, shopify flow, shopify discounts and allows easy tagging (which you'll use for flow). Love that its free! However, it's a bit of a learning curve for beginners as there aren't a lot of video resources/ tutorials when it comes to integrating it with other shopify apps, and using tags. Also CSS design changes are limited, as the app doesn't allow targeting for CSS within the forms. I was able to target the section/container the form lives in and do some design stuff there, but thats about it. You are stuck with the design options the app gives you in the editor (which is sufficient for most forms).

Using app

About 1 month

Total reviews

2

Average rating

4.5

4 / 5 Share

July 25, 2024

Nice addition to the shop offers.

Store

Eno

Using app

Over 1 year

Total reviews

12

Average rating

4.7

4 / 5 Share

July 17, 2024

Easy install and config. I embedded it in several page on page level and also template level. I like also the popup version. Until now i don't have any complaints. only 4 stars because no time (hrs:min) field , no embed in pages and for very slow loading

Using app

About 1 month

Total reviews

14

Average rating

3.9

4 / 5 Share

July 11, 2024

I received help for my query after a day or so. The founder, explained that it was possible to embed as an inline form. I just needed to create a template for this from my 'page' (this is where my content was and where I wanted the form to appear. Once a template was created in the theme customiser, it was straightforward to add the app block and then input the app ID so it appeared on the page. Very relieved to get this help and hopefully they will be updating the knowledge content to explain this with even more clarity as on first glance it doesn't seem possible to embed at all.

Using app

7 months

Total reviews

4

Average rating

3.8

Developer Reply

Hi there. I'm sorry to hear that you're experiencing issues with enabling a form on your theme. A few steps you can take to troubleshoot are: - Enable Theme App Embeds: First, ensure that the theme app embed is activated on your store. You can follow the instructions in this help document to set it up correctly: https://shopify.link/ozB1. - Add an App Block for Inline Forms: If you're using an inline form, you'll need to take an additional step. Add an app block to your theme and attach the inline form ID. Detailed instructions can be found here: https://shopify.link/rJAB. If after taking a peek at that help doc and you're still experiencing troubles, please feel free to connect with our Live Support: https://bit.ly/2AWw5VA

4 / 5 Share

July 1, 2024

Great app! but can we customise the layout rather than having all fields in vertical order?

Using app

7 days

Total reviews

1

Average rating

4.0

4 / 5 Share

Jan. 19, 2024

Could you create a function where the popup stops being shown for a while if the customer clicks on "X" to close the popup without signing up? Because it continues to open even if I click close, when I load the page again, the popup appears. This is boring.

Store

Furbem

Using app

11 months

Total reviews

2

Average rating

4.5

Developer Reply

Hi there! Thank you for providing your feedback. We appreciate your input. Currently, you have the ability to customize the behavior of the pop-up. For example, if you wish to limit the number of times a customer sees it, you can set it to appear only on specific page types. Additionally, you can choose to delay the trigger for the first, second, or third page view. Furthermore, you have the option to set a timer for when you want the pop-up to be displayed. -Mac, Shopify Support

4 / 5 Share

Feb. 27, 2024

Updating review Feb 27, 2024 Excellent overall. Does what it says, and thank you for listening to previous feedback and making changes accordingly. Some additional functionality like opting to NOT add a default tag to customers, or allowing to inject custom styles (the default mobile styles make the form nearly unusable) would improve the experience from a shop owner's perspective. -------- Previous review: Nov 5, 2023 Largely does what it says out of the box. But extremely frustrating that it basically ignores existing customers. So if you want t add a tag for example, it'll only work for new email addresses, making this a very limited use case app.

Using app

10 months

Total reviews

1

Average rating

4.0

Developer Reply

Hi, thanks for sharing your feedback. At this stage, adding tags to an existing customer is a limitation of the Shopify Forms app. As a workaround, you may be able to create a Shopify Flow workflow: https://shopify.link/6kox that can check your existing customer list for any that meets the tag requirements, and apply the tag that way. This would work on a case by case basis however, depending on your store's use case, but is definitely worth considering. I'll be sure to pass on your feedback to our internal development team for consideration though, so that they're aware of the needs you've shared with us here in your review. Thanks again! -Kimi, Shopify Support

4 / 5 Share

Oct. 6, 2023

It's called Forms, but should be called "A Form" I would like to see this app support multiple forms across the store. Right now, the app allows creation of a single form only. It does only one thing - create a pop up form to collect email sign ups on your store. A pretty useful and basic functionality, but it would be so much more helpful if more than one forms could be created.

Using app

7 months

Total reviews

6

Average rating

4.2

Developer Reply

Thanks for taking the time to share your feedback! In addition to a popup form, you can create multiple inline forms and place them in different locations on your online store. You're able to add and remove fields to customize these forms for different purposes. Take a look at our guide here for more details on creating different types of forms: https://shopify.link/77qV. -Sophia, Shopify Support

4 / 5 Share

Sept. 19, 2023

La app es muy buena pero presenta problemas con Iphone para el cierre del popup. Agradecería si me ayudan a solucionarlo en mi web. El popup solo cierra si le das doble click. cosa que es perdida de tráfico

Using app

4 months

Total reviews

1

Average rating

4.0

4 / 5 Share

Nov. 13, 2022

Great App but i want to remove the Captcha that is running after the client enter its mail. Its annoying

Using app

1 day

Total reviews

4

Average rating

4.8

4 / 5 Share

Nov. 9, 2022

User to install, the dashboard is simple, you can do the configuration very easily. I give 4 stars because the changes are difficult to update in the store, you have to delete the cache memory, cookies if you want faster to show up.

Store

EVONIO

Using app

About 1 hour

Total reviews

7

Average rating

4.4