Tapcart ‑ Mobile App Builder
Tapcart | Mobile App Builder for Shopify
Rating
4.8
feedback
338
chart
#2,961
All reviews
Review RSS Feed
Nov. 13, 2025
Had THE BEST experience with the implementation process. Very responsive and helpful. Tapcart made it super simple and fast. So happy that we went with this company.
Thank you for the kind words! We’re so glad your implementation experience was smooth and hassle-free. We’re excited to keep supporting your journey!
Nov. 10, 2025
By far the worse mobile app development experience we’ve had with anyone. They’re so confident with your product that they won’t let you cancel the 1K a month in fees. Won’t update our app. They gave us 5 different reps in one year. This was a real disappointment.
Thank you for sharing your feedback. We always aim to deliver best-in-class support for our customers, and we’re sorry to hear that you feel we haven’t delivered. We’ve reached out directly to connect and review any feedback you’d like to share. We’ve also shared the standard instructions for canceling your plan via email, should you prefer to proceed in that direction. For convenience, you can cancel your Tapcart plan by following these steps: 1. Log in to your Shopify admin. 2. Navigate to Sales Channels and select Tapcart. 3. Go to Account & Billing. 4. Click Subscription Details. 5. Select Cancel Subscription. 6. After cancellation is confirmed, fully uninstall the Tapcart sales channel from Shopify. Let us know when complete, so we can ensure your billing is canceled as well. If you have any questions during this process, our team is available at [email protected] and can assist with next steps.
Oct. 7, 2025
Cole and the Tapcart team have been awesome, always sharing updates, guiding us on best practices, and helping our mobile app grow. Great support and a great platform, thank you!
Thank you for the great feedback! We’re so glad to hear Cole and the team have been helpful in guiding your mobile strategy and sharing best practices. It’s exciting to see your app continue to grow, and we’re grateful to be part of the journey!
Oct. 1, 2025
Tapcart has been great at guiding us through this mobile app journey and all the different ways of upgrading our user experience for our customers. We appreciate the consistency, responsiveness, and care that they put into helping us navigate this platform. Cole has been particularly helpful in this process and we are so grateful for all he shows us and introduces to us!
Thank you for the kind words! We're so happy to hear Tapcart has helped elevate your mobile experience and that our Cole has been there to guide you every step of the way. We’re excited to keep supporting your growth and helping you unlock even more ways to engage your customers!
Sept. 26, 2025
We've been using Tapcart for three years now and have consistently had great service and support from the Tapcart team. Recently, we redid out website and the Tapcart design team was able to recreate those changes seamlessly in the app in less than a week! Having Tapcart has really elevated our sales and people love getting push notifications when new products go online. We highly recommend Tapcart for their ease of use and great support!
Thank you for being a long-time Tapcart partner! We’re so glad to hear the team has consistently delivered strong support, and that the app redesign process was smooth and efficient. It's awesome to hear that your fans love receiving push notifications. We’re excited to keep supporting your continued success!
July 17, 2025
Tapcart has been an incredibly helpful partner throughout our mobile journey. Their team is always prompt, knowledgeable, and clear about what needs to be done, no back and forth, no guessing. Whenever we hit a roadblock or have a question, they’re right there with answers that move things forward fast. What sets them apart is how reliable they are during big moments. Whether it's a major app update, a product drop, or a large-scale event app, the Tapcart team always shows up. They’ve helped us feel confident knowing we’re backed by people who care about execution as much as we do. When we think we pushed them too hard, they ask whats more than you thought of. Sky is the limit if you can think it.
Thank you for taking the time to share this. These words mean a lot! We’re so glad to hear Tapcart has been a reliable partner through every big moment of your mobile journey. It's an honor to know our team’s clarity, speed, and support have helped you move fast and execute with confidence. We’re excited to keep pushing the limits alongside you. Sky’s the limit indeed!
July 16, 2025
TapCart handled everything and we barely had to lift a finger. We could do as much or little as we wanted to, and still have a fully designed and deployed app. We've been live for a few months and already have a lot of downloads! Highly recommend their services.
Thank you for the great feedback! We're so happy to hear that launching your app with Tapcart was smooth and hands-off. It's awesome to see strong momentum already with downloads—we’re excited to keep supporting your growth!
June 11, 2025
Tyler has been amazing to work with, always super helpful, quick to respond, and genuinely invested in helping us get the most out of Tapcart. He makes things easy and efficient, and we really appreciate the support! Tapcart has been a strong addition to our overall brand experience and gives us a direct channel to connect with our most engaged customers.
Thank you for the kind words! We're so glad to hear Tyler’s support has made your experience with Tapcart smooth and efficient. It’s great to know the platform has become a valuable channel that helps you connect directly with your most engaged customers. We’re excited to keep supporting your growth!
June 6, 2025
Perfect for Turning Fans into VIPs Tapcart has been a game-changer for our brand. As a music merchandise company, we wanted a way to treat our audience—especially our Grateful Dead and Phish fans—like the VIPs they are. With Tapcart, we launched a mobile app that feels like an exclusive backstage pass. We’re able to drop early access, app-only offers, and push notifications that feel personal. It’s deepened loyalty and boosted conversion. Integration with Shopify is seamless, and the support team is top-notch. If you have a passionate community, Tapcart helps you serve them in a way that feels special.
Thank you for sharing your experience! We’re thrilled Tapcart has helped you create a VIP experience that feels like an exclusive backstage pass for your fans. It's great to see the platform helping you connect with your community and keep the music going. We’re excited to continue rocking out alongside you!
May 23, 2025
As the Marketing Director at NutraBio, ensuring our customers have a seamless mobile experience is a top priority. Tapcart has played a key role in making that happen. Their support team has helped us implement unique features without the need for internal development, saving us time and resources. They are responsive, reliable, and genuinely invested in our success, especially when it comes to resolving time-sensitive needs. Thank you, Tapcart, for being an incredible partner.
Thank you for the kind words and incredible partnership! We’re proud to support NutraBio’s mobile strategy and honored to play a part in delivering a seamless customer experience. It’s great to hear our support team has helped save time and deliver value. We’re here whenever you need us!
May 22, 2025
We’ve absolutely loved our Tapcart journey so far! From the very beginning, the platform has been a game changer for our mobile experience, and our loyal community. Intuitive, seamless, and perfect for bringing our brand to life in the palm of our customers' hands. A special shoutout to our incredible Account Manager, Kenia, who has been nothing short of amazing over the past year. Her support, responsiveness, and genuine enthusiasm for our success, have made all the difference. Whether it’s brainstorming new strategies or troubleshooting in real time, Kenia is always there with thoughtful recommendations and a can do attitude. I love how regularly Tapcart rolls out new features and improvements. These updates help us stay ahead, continually enhancing the experience we offer our customers and keeping things fresh and engaging. We’re so excited for what’s ahead and can’t wait to see where our Tapcart continues to take our brand next!
Thank you for the thoughtful and energizing feedback! We’re so happy Tapcart has helped bring your brand to life on mobile, and we couldn’t agree more, Kenia is a star! We’re excited to keep evolving the platform and supporting your growth every step of the way!
May 22, 2025
Tapcart has been a game changer for our brand! The app is super easy to use and made launching our mobile app way smoother than expected. Big shoutout to our account manager Kenia—she’s been amazing to work with. Super helpful, always on it, and genuinely cares about our growth. Couldn’t recommend Tapcart more!
Thank you for the awesome review! We're thrilled that Tapcart helped make your app launch smooth and impactful. We're happy Kenia has been such a helpful partner to your team. Can’t wait to see what’s next for you!
May 19, 2025
We've enjoyed using Tapcart. Their team has been extremely helpful and insightful throughout the process.
Thanks so much! We’re happy to hear our team has been helpful and insightful throughout your Tapcart experience. We’re excited to keep supporting your mobile success!
May 16, 2025
Super easy to use, the app manages itself for the most part. Set it and forget it. Our account manager, Cole, is super helpful and stays in touch - providing helpful tips and updates on features.
Thank you for sharing your experience! We love hearing that Tapcart has been easy to manage and that Cole’s guidance has been helpful along the way. We’re looking forward to continuing this journey with you!
May 15, 2025
Great team over at tapcart, really out of the box type of company, they really set you up for success and when you are paired with caring account managers like Cole rich, you really see how this company really sets you up for success when you are ready to tap into the app world
Thank you for the kind words! We’re so glad to hear Tapcart’s approach has helped you confidently tap into the app world. It’s awesome to know Cole’s support has made your experience even stronger—we’re excited to keep supporting your success!
March 28, 2025
CastleFlexx is a top 1% chronic pain solution and we trust TapCart with our app business 100%.
Thank you for the incredible endorsement! We’re honored to support CastleFlexx and grateful for your trust in Tapcart. We look forward to continuing our partnership!
March 19, 2025
They went well above and beyond to fix a recent problem, bravo to their team. The new major update has re-invented the platform as well, for the better! It's great to see them continue developing this tool so many business owners rely on. Having chatted with them personally, they seem really passionate about it too. Cheers to another decade in business together.
Thank you so much for your thoughtful review! We're grateful for your kind words and thrilled to hear the recent update has made a positive impact. Our team is truly passionate about what we do, and it means a lot to have your support. Here's to many more years of growth and collaboration!
Feb. 10, 2025
We're stuck using Tapcart because we have a decent amount of users on our app and I don't want to annex that userbase, but... if I could start all over again, it would be somewhere else. When we first joined (back in 2021-2022), we did have some decent communication, but over the last few years, this app has been a mess. We've rebuilt our website with specific partners that they recommend for their integration partners to have a seamless app and website experience only to get to the end and find out that the MOST major components don't work. I could go on and on. If you have a smaller catalog or need a very basic user experience, you can probably make this app work at a price. But I wouldn't recommend Tapcart to anyone based on my recent experiences.
Updated 03/05/25 and 03/31/25: We have been trying to reach you through email, phone, and within our platform. Please respond so we can fix this issue. Thank you. ------ Thank you for sharing your honest feedback. We’re sorry to hear that your experience with Tapcart hasn’t met your expectations. Our team takes concerns like this seriously and we’ve informed the appropriate team members. They have been reaching out via phone and email since 2/12/25 and we have not received a response. We are eager to help solve the issues you’re experiencing, so please respond to one of our emails of phone inquiries so we may be able to assist. We truly value your business and want to do everything we can to address your concerns and improve your experience. Please know that we are here to help!
Feb. 6, 2025
Tyler has been extremely helpful in getting our app updated and improved this year! We appreciate him being proactive and very knowledgable about the platform!
Thank you for your kind words! We’re so glad to hear that Tyler’s expertise and proactive support have helped improve your app. We appreciate your partnership and look forward to seeing your continued success with Tapcart!
Jan. 21, 2025
Tapcart is great, simple and easy to use, the new custom blocks are fantastic allowing us to try out new and intereesting things to extend fucntionality! Love working with them especially Cole, fantasic human!
Thank you for your kind words! We’re so glad you’re enjoying Tapcart’s simplicity and the new custom blocks for extending functionality. It’s wonderful to hear Cole has made such a positive impact—he’s truly an incredible part of our team!