All reviews

Rating Breakdown

  • 5
    91% (433 ratings)
  • 4
    3% (14 ratings)
  • 3
    1% (7 ratings)
  • 2
    1% (7 ratings)
  • 1
    3% (14 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

Aug. 22, 2024

We’ve been using TapCart to run our Shopify store’s app for over a year now, and we couldn’t be happier! The platform offers fantastic customization, performance, and features, but what really stands out is the support. Our TapCart representative, Lauren, goes above and beyond to ensure we always get the care we need. Whether it’s a quick question or a complex issue, she’s always there with helpful advice and solutions. It’s refreshing to work with a company that proactively offers support and optimization tips, rather than making you jump through hoops to get assistance. TapCart has truly helped us take our mobile app to the next level, and we highly recommend it to any Shopify store owner looking to enhance their mobile presence.

Using app

Over 1 year

Total reviews

7

Average rating

4.9

Developer Reply

Thank you for the amazing review! We’re thrilled to hear that Tapcart has taken your mobile experience to the next level, and we’re so glad Lauren has been such a great support. We look forward to continuing to support you as your business grows!

5 / 5 Share

Aug. 19, 2024

Partnering with Tapcart has been a smooth and rewarding journey. A huge shoutout to Tyler Iannantuono, whose expertise and patience have been game-changers in our success with the platform. His deep understanding of Tapcart's features has made all the difference. I wholeheartedly recommend Tapcart to anyone eager to elevate their mobile presence.

Using app

5 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your kind words! We’re thrilled to hear about your rewarding experience with Tapcart, and we’re so glad Tyler’s expertise has made a difference.

5 / 5 Share

Aug. 13, 2024

Working with Tapcart has been a seamless and positive experience. A special mention goes to Cole, who has been instrumental in our success with Tapcart. His deep knowledge of the platform and his patience in helping me understand its features have made a world of difference. I highly recommend Tapcart to anyone looking to take their mobile presence to the next level.

Using app

About 4 years

Total reviews

5

Average rating

5.0

Developer Reply

Thank you for the glowing review and recommendation! We’re so happy to hear about your seamless experience with Tapcart, and we’re especially proud to hear Cole has made such an impact.

5 / 5 Share

Aug. 12, 2024

Phenomenal APP and a great team of experts to work with. I couldn't recommend it more!

Using app

7 months

Total reviews

5

Average rating

5.0

Developer Reply

Thank you so much for the fantastic feedback! We’re thrilled to hear that you’re enjoying the app and that our team has made a positive impact.

5 / 5 Share

Aug. 7, 2024

Going with Tapcart as our mobile app solution has been one of the best decisions we've ever made. It allowed us to monetize a whole new channel for us and gave our customers a much more personalized shopping experience with our brand. The feedback we have received from our customers has been outstanding. They're spending more on the app and we've seen a really high engagement rate. Best of all, we were even able to launch Tapcart in less than 2 weeks! It was that fast and easy. The staff at Tapcart has been incredible, in particular our account rep Lauren, who is so knowledgeable, proactive and helpful to us - we can't thank them enough. We truly appreciate the partnership we have. I would highly recommend Tapcart to any ecommerce business thinking about adding a native mobile solution. You'll see amazing results just like us.

Using app

About 1 year

Total reviews

4

Average rating

5.0

Developer Reply

Thank you so much for sharing your experience! We’re thrilled to hear that Tapcart has made such a positive impact on your business. It’s great to hear the launch was quick and easy, and that Lauren has been so helpful as well. We truly value your partnership and appreciate the recommendation!

5 / 5 Share

Aug. 1, 2024

This is a great tool for your customer toolbelt. Support is great and they are constantly iterating and improving. Our account manager Kenia is superb.

Using app

Over 2 years

Total reviews

3

Average rating

5.0

Developer Reply

Thanks for the great review! We’re happy to hear Tapcart has been helpful, and that Kenia has been great. We look forward to continuing to support you as your business grows!

4 / 5 Share

July 18, 2024

Overall the app works well - we're still on a more basic plan so there are some limitations (hence the 4*), but looking into possibly upgrading to get the full works soon. What is great is the dedicated service provided - our account manager Tyler works closely with us with regular calls to share ideas, best practices and support for our campaigns - he's been a massive help to understand how we can get the most out of our app and subscribers.

Store

Goddiva

Using app

Over 3 years

Total reviews

5

Average rating

4.6

Developer Reply

Thank you for your review! We're glad Tapcart is serving you well overall, and Tyler has been a massive help. As your business continues to grow and you consider upgrading for more features, we're always here to help! Cheers!

5 / 5 Share

July 15, 2024

Tapcart is an incredible app. Allows us to quickly launch a mobile app and cater better to our most loyal customers. The app pushes allow us to market to a select group effectively. Tyler Iannantuono is an amazing account manager who is always providing advice/insights to ensure we are getting the most out of our app. Couldn't recommend enough.

Store

SoSweet

Using app

Almost 2 years

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for your glowing review! We're happy to hear that Tapcart has helped you effectively connect with your most loyal customers. We appreciate your recommendation and are here to support you as your business continues to grow! And will be sure to give Tyler props as well. :)

5 / 5 Share

July 11, 2024

Wow, what an amazing app! It has worked incredibly well for us. The team, especially Tyler I., our current Account Manager, has been exceptional. They have done an incredible job making it easy and fun for our customers to have a better shopping experience and to build long-lasting relationships with them by creating a mobile app with all our website information. Tyler ensures that our brand stays on top of the latest e-commerce and marketing trends by implementing all the necessary features and strategies into our mobile app.

Store

SHUSHOP

Using app

About 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your amazing review! We're thrilled that Tyler and our team have enhanced your customers' shopping experience. We look forward to continuing to support you as your business grows!

5 / 5 Share

June 14, 2024

Such a strong channel with high conversion rates and AOV. Easy set up and great customer care along the way. Highly recommend!

Using app

Almost 3 years

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your wonderful review! We're glad to hear you're achieving higher conversion rates and AOV with Tapcart. We appreciate your recommendation and look forward to continuing to support you!

5 / 5 Share

June 6, 2024

Tapcart has been an excellent partner. The platform is user friendly and very easy and efficient to manage. Support is responsive in the event that we experience any issues, which is rare. Highly recommend!

Using app

Almost 6 years

Total reviews

4

Average rating

5.0

Developer Reply

Thank you for your wonderful review! We're glad to hear you find Tapcart user-friendly and our support team responsive. We appreciate your recommendation and look forward to continuing to support you!

5 / 5 Share

May 17, 2024

Having our store mobile app with Tapcart has been a game-changer for our business. The platform is incredibly user-friendly and easy to set up. Tapcart has significantly improved our customer engagement. One of the standout aspects of Tapcart is their responsiveness. Any time we've had a question or needed support, their team has been quick to assist, ensuring that everything runs smoothly. A special shoutout to Cole, who has been a pleasure to work with—always professional, knowledgeable, and incredibly helpful.

Using app

About 2 years

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for your wonderful review! We're thrilled to hear that Tapcart has been a game-changer for your business and that our support team, especially Cole, is there anytime you have a question or need support. Thanks for sharing your positive experience. We look forward to continuing to support your journey with us!

5 / 5 Share

April 26, 2024

We are grateful for Stephanie and the team at Tapcart! Their support has helped us create an app experience for our customers like no other. The platform itself is incredibly user friendly and they are always looking for ways to build upon their offering. The knowledge of various industries and how different tools can be utilized to improve our marketing tech stack is 2nd to none.

Using app

About 2 years

Total reviews

4

Average rating

5.0

Developer Reply

Thank you for your wonderful review! We're so glad to hear that our platform and the support from Stephanie and the team have made such a positive impact. We're excited to keep innovating and supporting your marketing tech stack. Here’s to creating more great experiences together!

5 / 5 Share

April 25, 2024

Tapcart has been a game-changer for our business! Revenue? Up. Average order value? Up. But most importantly, our customers are loving the enhanced experience. The mobile app is sleek, intuitive, and keeps them coming back for more. Shoutout to Halle, our Tapcart rep, for the exceptional support and constant suggestions. Couldn't ask for a better partner in our growth journey!

Using app

Almost 3 years

Total reviews

3

Average rating

5.0

Developer Reply

Thanks so much for your fantastic review! We're thrilled to hear about your success and that you and your customers are loving the app. Big shoutout to Halle for being such a great support. Here's to continued growth!

5 / 5 Share

April 19, 2024

The onboarding and launch was overall easy and smooth. The team is very responsive and is super helpful in working with our developers. We also appreciate that they have been adding new features frequently in the short period of time we've been using the app.

Using app

7 months

Total reviews

16

Average rating

4.4

Developer Reply

We're so glad to hear that the onboarding process went smoothly and that you're happy with the support from our team! Thanks for sharing your positive experience, and we look forward to continuing to support your journey with our app!

5 / 5 Share

April 5, 2024

We couldn't be happier with Tapcart. The platform itself is super easy to use and the team is so helpful and really wants to help our app succeed. They are constantly improving the app with new features and do such a great job communicating the road map for what is to come in the future.

Using app

6 months

Total reviews

4

Average rating

5.0

Developer Reply

We're ecstatic to hear your glowing feedback about Tapcart! Your satisfaction with our user-friendly platform and our team's unwavering support truly means a lot to us. We're committed to continuously enhancing our app with new features and transparently communicating our roadmap for the future. Thank you for choosing Tapcart – we're here to ensure your app's ongoing success!

5 / 5 Share

April 2, 2024

Tapcart has been a phenomenal service to use over the last year. The platform is easy to use, but most importantly the team has been incredible in terms of support and customization. Very happy to have made the decision to move forward with them, great group to work with!

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

Developer Reply

We're thrilled to hear that Tapcart has been such a phenomenal service for you over the past year! It's fantastic to know that our platform's ease of use and robust support have exceeded your expectations. We're grateful for the opportunity to work with you and appreciate your positive feedback. Thank you for choosing Tapcart – we look forward to continuing to support your success!

5 / 5 Share

April 1, 2024

Tapcart has been a turning point in our sales strategy, its usability is exceptional and allows you to do great things without investing large amounts of time. Thanks to the Tapcart team and especially to our Account Alex for his quick help and support and for giving us advice to implement new strategies and achieve success with our App. Without any doubt it was a great decision!

Using app

10 months

Total reviews

11

Average rating

5.0

Developer Reply

We're so happy to hear that Tapcart has been a turning point for your sales strategy. It's great to hear that you find our platform's usability exceptional and efficient, saving YOU valuable time. We're grateful for your appreciation of our team, especially Alex! Thank you for choosing Tapcart – we're excited to continue supporting your success!

5 / 5 Share

March 30, 2024

Tapcart gets it right everytime. From support to all the cool app features, it has been a God send for our business. On Black Friday 2023, tapcart literally saved us. Our online shopify store crashed several times throughout black friday and the app ran smoothly all day making sure we didn't miss a beat with our sales goals. Thank you for all the support and great service. Maekaeda

Using app

Over 1 year

Total reviews

4

Average rating

5.0

Developer Reply

We're thrilled to hear that Tapcart has been such a game-changer for your business! We're especially glad to hear that Tapcart came through for you during the crucial BFCM rush. Thank you for your kind words and continued support, Maekaeda!

5 / 5 Share

March 29, 2024

Tapcart is a fantastic and simple integration to give your customers a fantastic mobile experience (as well as unlocking another stream of revenue for you) It is super simple to use with prebuilt drag and drop templates to quickly build out your pages But also have more robust features that allow you to customize your app to fit your business needs! They also have fantastic Customer Service and our Account Manager is fantastic!

Store

MTN OPS

Using app

Over 2 years

Total reviews

4

Average rating

5.0

Developer Reply

We're thrilled to hear Tapcart has revolutionized your mobile experience and boosted revenue! It's great to hear that you've had such positive interactions with our Customer Success team and Account Manager – we'll make sure to give them props!