All reviews

Rating Breakdown

  • 5
    91% (435 ratings)
  • 4
    3% (14 ratings)
  • 3
    1% (7 ratings)
  • 2
    1% (7 ratings)
  • 1
    3% (14 ratings)
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5 / 5 Share

July 30, 2020

The customer support is better than almost any tech product I’ve used. Excellent process that could use minor refinements (access to menus etc), and I would love to see more features and customizations available for the app. Overall extremely satisfied with both the product and experience

Using app

Over 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

July 30, 2020

Very pleased with the high level of customer service and follow thru I received from Val at TapCart. All of my inquiries were thoroughly addressed in a timely and efficient manner. I appreciate the hard work, clear communication and promptness in assisting with my project. Thanks again Val and the Tapcart Team.

Using app

About 1 month

Total reviews

2

Average rating

5.0

5 / 5 Share

July 29, 2020

I'm so glad I chose Tapcart! Val helped me through every step of the way and was there to answer any questions I had. Such a smooth and easy process. My app went live in the app stores today and I already have app sales! I am eager to start using the integrations. Would definitely recommend Tapcart.

Using app

Over 3 years

Total reviews

3

Average rating

5.0

5 / 5 Share

July 13, 2021

Both Val and Cole helped us at TapCart and they have been brilliant! The app is simple and easy to use and They helped us through every step! Cole checks in every month and even encourages us to do more with statistics updates!

Using app

Over 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

July 29, 2020

Amazing app! Can't believe it was this quick and easy to finally get our Shopify store's own app up and running on both Apple and Google app stores! Just wish I stumbled upon Tapcart much earlier! Our executive team is so impressed! Super smooth process, great simplistic app look and feel, functional to make any changes, and a big shoutout to Val Brugueras who assisted me along the way - fast and efficient responses to all my questions, even though there is a 9 hours time lag between California and South Africa! Always very professional and friendly! This has truly been a great experience so far! Keep it up guys! Herman, Magalies Citrus Online

Using app

9 days

Total reviews

6

Average rating

5.0

5 / 5 Share

July 23, 2020

Well we have tried so many other providers over last year we end up loosing a lot of money.. we are with Tapcart for almost 4 months so far so good very classy design a bit costly if you compare with others but you get a support from a dedicated team with every dollar you pay. By far the options provided by tap cart no one else on Shopify can even come close..

Using app

Over 1 year

Total reviews

9

Average rating

3.7

5 / 5 Share

July 22, 2020

Seriously a must have and the best APP out there! I wouldn't use anything else for mobile service. They team is so helpful too!

Store

CLAWS

Using app

Over 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

July 11, 2020

Tapcart tasarım ve kullanıcını deneyimini beğendiğim için seçtiğim bir yazılım oldu.Bazı konularda isteklerimi ilettim gelecekte bu özelliklerle beraber çok daha iyi olacağına inanıyorum.Sorularıma hızlıca yanıt verdiğiniz içinde çok teşekkürler.

Using app

3 months

Total reviews

2

Average rating

5.0

5 / 5 Share

June 25, 2020

I used the App to help grow sales in my store. The sales have grown for sure! Installing the app was simple and the support to implement on IOS and Android was second to none. Val worked on my App. She took time to train and explain how the App will work, its capabilities and how to update as neccesary. She has a sense of urgency and kept me updated daily. Great job!

Using app

About 1 month

Total reviews

2

Average rating

5.0

5 / 5 Share

June 23, 2020

This app and company are a godsend! Staff was extremely helpful and i couldn't have asked for a better experience!

Using app

11 days

Total reviews

1

Average rating

5.0

5 / 5 Share

June 22, 2020

When I first conceptualize my app, I knew that I had to create the first version myself. I’ve been went on to hunt for at builders that were similar two weeks and square, having drag and drop capabilities. For some reason when I first surged I decided against tap card, mainly because of the prices but also because of the features. I went on to use Buildfire was the WORST EXPERIENCE OF MY LIFE. I never had more issues with a customer service team than I did with that company. After my trial with them, I immediately transferred to Buildfire which was my best decision yet! I would recommend tap card to anyone in the world. Customer service is divine! I begin with a Eamon as my specialist and was then pushed to Val. BOTH of these humans having helped me TREMENDOUSLY and continue to help me when ever I need assistance on ANYTHING from app description to sign-up. TapCart! You all have done a TREMENDOUS job and I hope you continue to grow, prosper and iterate! I have only ONE complaint. My sign up page is not working even after a “reboot” from the WONDERFUL Tapcart. I LOVE TAPCART!!! I would invest my LAST on TAPCART. I pray TAPCART has abundant success and continues in this path as you are doing as GREAT JOB! Thank you for making my experience EASY. - Shakyra Chrysostome CEO of BeauDASH

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

June 18, 2020

This app makes it easy for any business to have their own mobile native app on Google play store and Apple app store. Great company to work with, would highly recommend them.

Using app

About 1 month

Total reviews

5

Average rating

4.8

2 / 5 Share

June 18, 2020

They once had a fast feedback and great understanding on their issues, however the quality and speed of customer service is now subpar.

Store

eotd

Using app

4 months

Total reviews

3

Average rating

4.0

5 / 5 Share

June 9, 2020

I switched to TapCart and the transition was so smooth. The app is easy to use, looks professional and my customers loves it! It has all the features I was looking for in a mobile app, at an affordable price. The on boarding was so helpful and answered all of my questions. Jessica was very helpful as well with keeping updated on the process to get my apps live in both App Stores. I highly recommend TapCart!

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

June 5, 2020

Tapcart helped our e-commerce business seamlessly transition into a powerful & beautiful app to pair along with our website to continue to grow! It turned out better than expected & has really given us a “hipper” edge over our competitors. This app has also helped market our business into more of a “tech company” rather than just a boring retailer. Kudos to tapcart! Jessica Jenkins personally assisted us to the entire process & we must say she was outstanding! Communication on point, always available, & kept us updated every step of the way. Any bump in the road she always resolved in a timely manner! Can’t wait to work with her again! If you’re looking for an app for your Shopify business, these guys are the best hands down! Highly recommended.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

May 29, 2020

Amazing app, and amazing customer service team!! Everyone was very responsive and helped my team throughout the entire set up process. Anyone looking to have a mobile app should not look any further and sign up with them ASAP!

Store

GBNY

Using app

About 3 years

Total reviews

9

Average rating

5.0

5 / 5 Share

May 22, 2020

Tapcart provided me a seamless experience in creating my e-commerce app and getting it distributed to the most notable app databases - App Store and Google Play. Jessica Jenkins - the individual who assisted me, provided top tier customer service throughout my whole time working with Tapcart! She was both professional, super responsive, and kept me heavily updated on where my app was in each stage or process. She definitely made the overall experience an enjoyable one and I'll definitely be recommending Tapcart to others in the near future!

Using app

About 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

May 21, 2020

I am currently on the MVP phase, and having Tapcart building my mobile app is such an amazing step for our business. We have boosted our name with the other mobile applications here in Kuwait. Because of Tapcart we could be one of the top 10 mobile applications that won a telecommunication prize and went to SF for a three-week tour. Tapcart has just raised 10M which will mean that they will continue building an amazing services. I really recommend them for many reasons and one of such is their simplicity of building an app without any coding background. It's just easy, beautiful, and amazing. Also, they have a great customer service, whatever you plan is, you will always have support for your concerns. Thank you Tapcart team and please keep this forever. Meshari - Tuchpoint

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

May 18, 2020

so far, the customer service is very helpful. I am still in the processes of making my app live on the apple store, but everything is running very smoothly. I have many questions but Sophia and Val have answered all of my questions. As for the price it is slightly pricey, but lets hope it is all worth it.

Using app

9 months

Total reviews

6

Average rating

5.0

5 / 5 Share

May 13, 2020

This made creating an app super easy to do! Jessica, who helped me with my app submission, was extremely helpful and made the process seamless. My app looks very professional with smooth navigation throughout and everything syncs perfectly with Shopify. I can't wait until my app goes live this week!

Using app

About 1 month

Total reviews

4

Average rating

5.0