All reviews

Rating Breakdown

  • 5
    91% (435 ratings)
  • 4
    3% (14 ratings)
  • 3
    1% (7 ratings)
  • 2
    1% (7 ratings)
  • 1
    3% (14 ratings)
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5 / 5 Share

May 6, 2020

create system and resourceful customer service. have been using the app since 2018 and will continue. shoutout to cole ;)

Using app

Over 1 year

Total reviews

5

Average rating

3.4

5 / 5 Share

May 4, 2020

We got started with TapCart to create a mobile app for our customers to order even easier with us. The team at TapCart is wonderful - especially Val. She is so responsive and helpful to all of our questions. We are very happy with what TapCart has enabled us to create to better our customer service experience and look forward to seeing how this enhances our business.

Using app

About 1 month

Total reviews

2

Average rating

5.0

5 / 5 Share

April 30, 2020

I would highly recommend this app if you are looking to build an app for your store. Designing the app was straightforward and links easily to your Shopify store and existing collections. The app looks professional and works efficiently. Val and Cole have been an excellent help along the way, they helped get the app live and have replied quickly to any questions I had. Thank you!

Using app

3 months

Total reviews

5

Average rating

5.0

5 / 5 Share

April 26, 2020

This app is really good! They have a great support team, and they have helped me with everything. The app looks very good and clean. I recommend this app. Thank you!

Using app

7 months

Total reviews

1

Average rating

5.0

5 / 5 Share

April 6, 2020

Hats off to Val and the Tapcart team. They worked with us to make the app a leading app and very successful project.

Using app

18 days

Total reviews

2

Average rating

5.0

5 / 5 Share

April 3, 2020

The Tapcart team made the transition to our new mobile app a blast. The entire process just took a few days and we had our brand new app up and running and are now able to offer our customers a great experience when buying coffee and teas. We have seen an uptick in mobile sales and the Tapcart team is always there if there is any question and super helpful resolving anything related to the app. Thanks to Cole and Val for always having our back and making this the best mobile shopping experience for our customers and the best app experience for us!

Using app

Over 3 years

Total reviews

25

Average rating

5.0

5 / 5 Share

April 1, 2020

Thanks to Donovan for talking me through everything, very well explaining and Val for the excellent service during the onboarding service. 6 STARS.

Using app

About 3 years

Total reviews

4

Average rating

5.0

5 / 5 Share

March 16, 2020

Val was so helpful and very easy to talk to! She was consistent on replying to emails and also reaching out before I had even asked any questions to see why I hadn’t launched my app yet! Definitely appreciate the great customer service

Using app

7 months

Total reviews

3

Average rating

5.0

5 / 5 Share

March 10, 2020

Great added channel to increase sales and get closer to your customers. Developer Team is definitely extremely helpful catering to each and every question and providing the necessary steps alongside. Ive had the pleasure to be working with Val who has been a great support since the beginning!

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 10, 2020

Wow. I really enjoyed the setup and the first days with the app. Val from the tapcart-team is always there for us and helps in every situation with fast and helpful feedback. I highly recommend this tool if you want to try out having your own online shopping app

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 4, 2020

I use this app to help drive more customers to my business. I really like the functionality that tap cart provides me with. The customer service is stellar and has been very prompt and I like how they pay attention to detail and are you feel like you are really apart of the tap cart family. It would be nice to see more features such as the ability to add text and links without having to make a banner clickable.

Using app

11 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 29, 2020

I want to convey my POV to the developers, $99 per month, in INR it is 7000 per month, INR 84000 annually, think of revisiting your pricing policy, with that amount one can built their own app, Saas always work if it is reasonable priced.

Using app

About 6 years

Total reviews

6

Average rating

5.0

2 / 5 Share

Feb. 26, 2020

I was charged for a month, but I cannot install the application. The response from support: "You must have a paid subscription." I do!

Store

UberZol

Using app

2 months

Total reviews

3

Average rating

3.7

1 / 5 Share

Feb. 23, 2020

Tapacart is so disappointing, all they focus on is IOS and leave Android lacking features, if you want an app that has equal features on both IOS & Android don't take Tapcart you'll waste your money and time, They don't even provide Android SDK on Facebook & No deep links , what kind of a mobile developer who designs and forget some Android feature in this era?! Another problem is that everything they offer is fixed they an't even allow you to pay them more money to get more customizations, the video blocks are a mess. All this mess is tricky you find put these missing features after they have charged you fees, because they have to set up Facebook SDK, and in the end when you ask about android they start excuses that they will bling that features this year without even specifying, its so frustrating It would be better if they stated it in description that they only give much focus on IOS Their checkout process looks bad waste time for a user with small letters so difficult to read!

Using app

3 months

Total reviews

2

Average rating

3.0

5 / 5 Share

Feb. 21, 2020

They have fantastic customer service. My implement specialist was Val and she is beyond amazing! She went over and beyond to help me during my submission process.

Store

Icon

Using app

About 2 months

Total reviews

12

Average rating

4.7

5 / 5 Share

Feb. 20, 2020

Val, the implementation specialist, goes above and beyond to help out. She has made the whole process from design to implementation so much easier!! Highly trained and helpful.

Using app

12 months

Total reviews

17

Average rating

4.9

5 / 5 Share

Feb. 3, 2020

Fantastic customer service! Made the process easy and enjoyable. Can't wait to see where the app takes us.

Using app

4 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Jan. 29, 2020

TapCart has help grow our fashion store to something we never imagine it to be! As big supporters and as a loyal customer, we highly recommend using their service for building your empire.

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 17, 2020

Great App!! Our IOS and Android Apps were up and running in no time. It very easy to design and it was a breeze going through the Apple Store and Google Play approval. Cole, you are awesome!! Thank you Tapcart.

Using app

29 days

Total reviews

6

Average rating

5.0

1 / 5 Share

Jan. 13, 2020

No tiene soporte para otro idioma, el banner de notificaciones aparece en ingles, puedes cambiar los textos del menú, pero no todos.

Using app

About 1 hour

Total reviews

2

Average rating

3.0