All reviews

Rating Breakdown

  • 5
    91% (306 ratings)
  • 4
    3% (10 ratings)
  • 3
    1% (5 ratings)
  • 2
    1% (5 ratings)
  • 1
    3% (9 ratings)

Reviews with Text

  • 100% (335)
Review RSS Feed Review RSS Feed

5 / 5 Share

Aug. 14, 2019

So far so good! Super easy to set up and use. Everyone has been responsive at Tapcart. It's a good looking app too :) Still looking for a few more features like not having webpage URL open up separately for certain selections (would prefer to keep the customer within the app to have a seamless experience) - but Tapcart says they will be working on this! Just recently launched, so not able to give a comment on experience.

Using app

About 1 month

Total reviews

3

Average rating

5.0

5 / 5 Share

Aug. 7, 2019

The app is easy to customize and provides most everything you need for a mobile app connected to shopify. The customer service has been very responsive and has helped us with the setup and customization. Excellent service

Using app

23 days

Total reviews

3

Average rating

5.0

5 / 5 Share

July 30, 2019

If you're looking for an easy and relatively inexpensive way to get your Shopify store into a professional looking app for iOS and Android, look no further. Tapcart is it. Here's why: 1. It's plug and play. The WYSIWYG editor makes snapping your Collections into blocks on the home screen and Navigation really easy. 2. The design is simple and customizable. With almost no design skill you can take what they have out of the box and easily match your brand to come up with something that's elegant, beautiful and modern looking. 3. Their technology is solid. From how the search functions to the slick checkout it's built really solid. The team there clearly understands iOS and Android dev and the code in your app will not break. 4. The support is great. In truth you won't really need much help. But if/when you do the team is amazing. Answering questions, giving guidance and just being there so you're not in it alone is what they do best. Our app for Stocked Well came out awesome and we're very happy. Take a look for yourself: https://apps.apple.com/us/app/stocked-well/id1471369516?ign-mpt=uo%3D4

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

July 29, 2019

Wonderful App and awesome customer service from the support team. They assisted me in everything I asked so far, and always open to future request. Thank you very much!

Using app

9 months

Total reviews

3

Average rating

4.3

5 / 5 Share

July 26, 2019

I highly recommend this! After using a different company for our app for a couple of years that left us feeling out dated with little to no customer service and updates I made the switch to Tapcart and it was extremely smooth and easy to switch! They are so quick to respond to any and all issues and the integration within Shopify makes it really easy to use! I love that there's an app to send push notifications from making this an easy asset to use on the go! I think my favorite part is the ability to send products and photos in notifications!

Using app

11 days

Total reviews

3

Average rating

5.0

5 / 5 Share

July 23, 2019

Since the time I first installed it until now, they are continuously upgrading and improving. They have a great roadmap ahead of them and I cannot wait to see what's next. Great customer service. Cole is awesome.

Using app

8 months

Total reviews

10

Average rating

5.0

5 / 5 Share

July 20, 2019

This service is definitely worth. Some functions are still not working, but they customize it as many as they can.

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

July 19, 2019

This app has been a great extension of our online shop. The push notifications are a huge benefit for us whenever we run sales and promotions. Would recommend trying them out!

Using app

6 months

Total reviews

6

Average rating

5.0

5 / 5 Share

July 10, 2019

30 days after launching I can finally provide a sound review of tapcart. having tried 3 platforms that provide a similar solution our team made the decision to go with tapcart. in comparison to the other 2 platforms, Tapcart offered the best user interface, fastest load time, ease of implementation and their team also answers our questions faster and with more adequately.

Using app

About 2 months

Total reviews

3

Average rating

5.0

5 / 5 Share

June 28, 2019

Best support!! My store Lozt looks amazing on app store !, the design was amazing and super friendly

Store

Lozt

Using app

3 months

Total reviews

2

Average rating

5.0

1 / 5 Share

June 19, 2019

Un auténtico desastre. Han estado engañándonos durante 3 meses y hemos perdido nuestro tiempo y dinero. Me prometieron que la aplicación podía estar en español, pero no ha sido así. Hemos traducido toda la aplicación a español para ellos de manera gratuita y finalmente me dicen que no es posible implementar las traducciones. Voy a reclamar el dinero a Shopify, me siento estafado.

Using app

4 months

Total reviews

3

Average rating

3.7

1 / 5 Share

Dec. 13, 2022

Cool app and idea, needs upgrade to integrate apps. Pre-order app won’t work- so if this is a big part of your business - this app will cause issues with orders coming though- leaving customers angry that they paid and ordered something that not available. Also we were one of the first customers trying their software, and now they keep upgrading asking for more money. That’s not the way you treat customers.

Using app

Over 5 years

Total reviews

8

Average rating

1.9

5 / 5 Share

Aug. 20, 2020

We have updated this review over time, and are happy with the steady growth in the features they have developed over time. Their customer service is very responsive (we've had a great experience with Cole). We've had to exercise some patience, as they are a young platform still adding features, but they've met our expectations on stability, scalability and customer support.

Using app

Over 1 year

Total reviews

4

Average rating

4.3

5 / 5 Share

May 2, 2019

Tapcart is an amazing app! It's extremely useful and intuitive! The part I like the most about the whole app is that the help and support team are always there when you have an issue with the app. 10/10 would recommend!

Using app

8 months

Total reviews

2

Average rating

4.5

5 / 5 Share

April 19, 2019

Super service et parfait pour entreprise qui fonctionne sur shopify:)Leur approche est très professionnel! ZH

Using app

About 2 months

Total reviews

10

Average rating

4.5

5 / 5 Share

April 17, 2019

Great and easy platform to use, creates a beautiful streamlined app, with a proactive team ready to help with any issues or improvements. The Tapcart team guided us through the process of setting up our app and are always happy to help us out with any questions we have.

Using app

5 months

Total reviews

3

Average rating

5.0

5 / 5 Share

April 12, 2019

Easy to use, we were able to build an app store in just 2 weeks. The team was extremely helpful, patient, and informative! I highly recommend this for any shopify store owners looking to give their customers a great store app experience!

Using app

3 months

Total reviews

7

Average rating

5.0

5 / 5 Share

April 9, 2019

So easy to use! Great support team and assistance with anything and everything. Very professional and a great app

Store

Soviet

Using app

3 months

Total reviews

4

Average rating

4.8

5 / 5 Share

March 27, 2019

Tapcart helped us launch our first AR product! Their team was extremely helpful in putting together a last minute update to our app. They went out of their way to make sure our customers' experience was perfect.

Using app

8 months

Total reviews

3

Average rating

5.0

5 / 5 Share

March 27, 2019

We have been using Tapcart for some time and the team is so friendly and responsive to all of our requests! Our customers love being able to shop on our app. We love offering exclusive deals and products in our app as well as using the push notification feature to get in front of our customers :)

Using app

Over 1 year

Total reviews

2

Average rating

5.0