Tapcart ‑ Mobile App Builder
Turn your store into an AI-powered app that retains customers.
Rating
4.6
feedback
338
chart
#2,855
All reviews
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Oct. 23, 2022
We've been using Tapcart for nearly 2 years and has been a great addition to our website. The onboarding & set up was incredibly quick & the entire platform is very user friendly. Would highly recommend!
Oct. 17, 2022
Support is very poor. They don't care if you grow and if you have everything working fine. Using tapcart only makes sense if you have more than 120000 monthly site visits and a team dedicated to the app. The customization is very limited, so keep in mind that your app will look like all the other tapcart apps. FB tokens have to be continually updated by yourself so you keep this in mind. Too expensive for the value it brings. My online store is actually better than my app. I wish I had given it some thought before jumping on this app provider, there are better solutions.
We apologize that our service did not satisfy your expectations. We set a high standard for our ourselves and are truly sorry to hear that standard was not met when interacting with our support team. We want to provide all of our customers with the necessary tools to be successful and drive their apps' growth! With that, we are working on more customization features and have launched Tapcart Academy. This new lesson library has easy-to-follow videos that will teach you to design best practices and growth campaign strategies to drive adoption, without having a dedicated team to work on your app! I have emailed you links to the resources I mentioned. If you have any questions/concerns, please don't hesitate to reach out to me at [email protected]!
Sept. 16, 2022
We've been using Tapcart for over one year now on the enterprise plan and love it. Customers love the app and the Tapcart customer service is great. Very responsive and are quick to resolve any issues. Highly recommend if you are looking for a mobile app solution.
Sept. 16, 2022
Excellent on boarding and set up experience from Val and the team. App was built out very quickly and all suggestions were implemented fast too. Our app runs very smoothly and updates with our Shopify back end without any issues. We're on the enterprise plan and have extensive support and guidance with regular calls. Highly recommend. Thank you!
Sept. 6, 2022
Very user-friendly App. Super grateful for the Tapcart Teams support. Nothing is ever too much of an ask and they are always on the look out for ways that we can better use our App to support our customers.
Sept. 2, 2022
Incredible team through and through. App is easy to set up (they do most of the heavy lifting!), with great organization, strategies, and implementation goal setting. The push-notification feature in the age of saturated email and SMS marketing is key! Beautiful layout, easy to use. I'm just pleased with everything.
Sept. 1, 2022
Our customers have been asking us for an app for a long time and we have received an incredible response and feedback after implementing TapCart. Although we encountered some obstacles in the implementation process I have nothing but positive things to say about the TapCart team. Our implementation specialist, Megan, was incredible. She was so patient, knowledgeable, helpful and a skilled communicator. The team was always willing to help, provide feedback and help us come up with solutions. We are so grateful to TapCart for providing an easy to use app solution that our customers love!
Aug. 31, 2022
As a small team of 5, we never thought we would have the human capital or technical capacity to build an app... Megan and the TapCart team helped take care of everything. Stoked on how everything turned out. Have a day!
Aug. 19, 2022
Great app so far, we have just launched. It took less than 2 weeks to get it going. Incredible support from their team from Drew, Val and Ali. Stop asking questions.... do it. Smooth process and very fast app.
Aug. 12, 2022
Easy to implement and very easy to use. Team was extremely efficient and delivered the project on time as promised. Val is very knowledgeable and helpful
Aug. 10, 2022
Big fan of Tapcart and the app they built for NoonBrew - it's so slick and integrates well with Klaviyo / Smile.io / Recharge and more. The implementation was smooth and their customer support has been super helpful. Most of all, my customers love it!
Aug. 9, 2022
LOVE - we just launched and we are thrilled at the process. We are crossing our fingers that this will help grow our audience and company. Thank you, thank you!
Aug. 2, 2022
We love working with the Tapcart team! The monthly check in meetings are awesome, its great too see how we are tracking month to month and they are always looking at ways to grow and improve our experience. Highly recommend!
July 27, 2022
Loved working with the Tapcart team to get our app up and running. It works like a charm and looks great. Highly recommend!
July 11, 2022
Alex Abid our account manager was great. Always coming out with new ideas to improve the revenue and sessions
June 30, 2022
The app is a good solution for building your own app. However, there are some features I believe should be standard and high on the priority list. 1. The app offers the ability to schedule a drop which allows you to design using images, video and other modules and schedule it to publish. BUT, the feature is almost useless because you can't add links to the photo or video assets unless the products are active in your shopify store. This means that just before your launch, you have to frantically make the products active then rush to add the links to all the designs you've created. 2. While shopping using major apps like Zara or Mango, there's the ability to browse similar items just below the main product. I think this feature should be basic for a mobile app provider. 3. The design modules need way more features and types of modules. 4. When creating your push notification, you can't edit. If you spell something wrong or want a team member to review copy before sending, you gotta start over if changes are needed. 5. Overall, I think TapCart should be more consistent in releasing new features. We've had the app well over a year and the updates are trickling slowly or only seem to serve a small segment of merchants.
June 29, 2022
The app design team did a great job and the implemation process was seemless! One of our best experiences since staring our website!
June 21, 2022
This app is amazing. We are about to launch our app for the first time and seems like a great way of increasing customer retention. So far we love it and the team is amazing and very responsive with every question or issue.
June 8, 2022
An amazing team that was very helpful in utilizing our brand to help us propel to the next level. Nothing but great things to expect when working with TapCart.
June 6, 2022
The team was incredible and there every step of the way to help us set up our app. The interface is very easy to use, meets nearly all of our needs as an e-commerce brand and it's very easy to manage in-house after our launch handover.