All reviews

Rating Breakdown

  • 5
    91% (306 ratings)
  • 4
    3% (10 ratings)
  • 3
    1% (5 ratings)
  • 2
    1% (5 ratings)
  • 1
    3% (9 ratings)

Reviews with Text

  • 100% (335)
Review RSS Feed Review RSS Feed

5 / 5 Share

Sept. 6, 2022

Very user-friendly App. Super grateful for the Tapcart Teams support. Nothing is ever too much of an ask and they are always on the look out for ways that we can better use our App to support our customers.

Using app

11 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Sept. 2, 2022

Incredible team through and through. App is easy to set up (they do most of the heavy lifting!), with great organization, strategies, and implementation goal setting. The push-notification feature in the age of saturated email and SMS marketing is key! Beautiful layout, easy to use. I'm just pleased with everything.

Using app

3 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 1, 2022

Our customers have been asking us for an app for a long time and we have received an incredible response and feedback after implementing TapCart. Although we encountered some obstacles in the implementation process I have nothing but positive things to say about the TapCart team. Our implementation specialist, Megan, was incredible. She was so patient, knowledgeable, helpful and a skilled communicator. The team was always willing to help, provide feedback and help us come up with solutions. We are so grateful to TapCart for providing an easy to use app solution that our customers love!

Using app

About 1 year

Total reviews

8

Average rating

4.5

5 / 5 Share

Aug. 31, 2022

As a small team of 5, we never thought we would have the human capital or technical capacity to build an app... Megan and the TapCart team helped take care of everything. Stoked on how everything turned out. Have a day!

Using app

About 1 month

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 19, 2022

Great app so far, we have just launched. It took less than 2 weeks to get it going. Incredible support from their team from Drew, Val and Ali. Stop asking questions.... do it. Smooth process and very fast app.

Store

Venum

Using app

28 days

Total reviews

6

Average rating

5.0

5 / 5 Share

Aug. 12, 2022

Easy to implement and very easy to use. Team was extremely efficient and delivered the project on time as promised. Val is very knowledgeable and helpful

Using app

About 2 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Aug. 10, 2022

Big fan of Tapcart and the app they built for NoonBrew - it's so slick and integrates well with Klaviyo / Smile.io / Recharge and more. The implementation was smooth and their customer support has been super helpful. Most of all, my customers love it!

Using app

5 months

Total reviews

6

Average rating

5.0

5 / 5 Share

Aug. 9, 2022

LOVE - we just launched and we are thrilled at the process. We are crossing our fingers that this will help grow our audience and company. Thank you, thank you!

Using app

3 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Aug. 2, 2022

We love working with the Tapcart team! The monthly check in meetings are awesome, its great too see how we are tracking month to month and they are always looking at ways to grow and improve our experience. Highly recommend!

Using app

8 months

Total reviews

7

Average rating

4.4

5 / 5 Share

July 27, 2022

Loved working with the Tapcart team to get our app up and running. It works like a charm and looks great. Highly recommend!

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

July 11, 2022

Alex Abid our account manager was great. Always coming out with new ideas to improve the revenue and sessions

Using app

Over 3 years

Total reviews

1

Average rating

5.0

3 / 5 Share

June 30, 2022

The app is a good solution for building your own app. However, there are some features I believe should be standard and high on the priority list. 1. The app offers the ability to schedule a drop which allows you to design using images, video and other modules and schedule it to publish. BUT, the feature is almost useless because you can't add links to the photo or video assets unless the products are active in your shopify store. This means that just before your launch, you have to frantically make the products active then rush to add the links to all the designs you've created. 2. While shopping using major apps like Zara or Mango, there's the ability to browse similar items just below the main product. I think this feature should be basic for a mobile app provider. 3. The design modules need way more features and types of modules. 4. When creating your push notification, you can't edit. If you spell something wrong or want a team member to review copy before sending, you gotta start over if changes are needed. 5. Overall, I think TapCart should be more consistent in releasing new features. We've had the app well over a year and the updates are trickling slowly or only seem to serve a small segment of merchants.

Using app

Over 1 year

Total reviews

14

Average rating

3.4

5 / 5 Share

June 29, 2022

The app design team did a great job and the implemation process was seemless! One of our best experiences since staring our website!

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

June 21, 2022

This app is amazing. We are about to launch our app for the first time and seems like a great way of increasing customer retention. So far we love it and the team is amazing and very responsive with every question or issue.

Using app

8 months

Total reviews

2

Average rating

5.0

5 / 5 Share

June 8, 2022

An amazing team that was very helpful in utilizing our brand to help us propel to the next level. Nothing but great things to expect when working with TapCart.

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

June 6, 2022

The team was incredible and there every step of the way to help us set up our app. The interface is very easy to use, meets nearly all of our needs as an e-commerce brand and it's very easy to manage in-house after our launch handover.

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

May 17, 2022

It does not get better than this. Tapcart offers an easy-to-use interface, they build the app for you, meets all your needs and way more. There are some really valuable features (like app-exclusive discounts), a gorgeous UI for customers, and a world-class service from the Tapcart team that's unmatched. Alex, our representative, always offers everything he can to elevate our app to the next level. Tapcart really does stand out in service, experience, quality, and so much more. Push notifications being free, designers helping with the layout of the app, monthly calls to make sure the business is running smoothly - what more could we ask for?

Store

Nominal

Using app

Over 1 year

Total reviews

15

Average rating

4.9

5 / 5 Share

May 9, 2022

Very happy with the Tapcart integrations with our Shopify store! Easy to manage and set up, with a helpful team ready to assist with any changes.

Using app

4 months

Total reviews

4

Average rating

5.0

5 / 5 Share

March 29, 2022

Loaded with great features, easy to get started but also has a lot of "advanced" features you can turn on as you go...Staff was super helpful with everything from integrating with other apps, to design and dealing directly with Apple and Google when needed. I love the drag and drop features (wish Shopify had more features like that). Love being able to schedule drops too, that will help us make regular updates easily. Can't wait to see it grow!

Using app

About 2 months

Total reviews

3

Average rating

4.7

1 / 5 Share

March 2, 2022

I have messaged you more than once Please take my request into consideration,, I really wanted to try this application only because they mentioned that there are free trial days and I wanted to try it, but they withdrew money, I hope to return it because this topic will cause big problems for me. I just wanted to try it and have a look but you already withdraw money from me

Using app

5 days

Total reviews

2

Average rating

3.0

Developer Reply

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