All reviews

Rating Breakdown

  • 5
    91% (306 ratings)
  • 4
    3% (11 ratings)
  • 3
    1% (5 ratings)
  • 2
    1% (5 ratings)
  • 1
    3% (10 ratings)

Reviews with Text

  • 100% (337)
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5 / 5 Share

Nov. 19, 2021

Tapcart provided an immediate solution, we were seeking a user friendly solution to offer an App. I must say their attention to detail and ongoing ability to accommodate inquiries and requests is impressive. Thanks again to Stacey and team for the ongoing support!

Using app

5 months

Total reviews

6

Average rating

4.7

5 / 5 Share

Nov. 19, 2021

We love working with Tapcart to build an accessible and clean platform for our customers to use for engagement, updates, and promotions. The team is also wonderful and is constantly energizing the app with new functions!

Using app

About 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 18, 2021

Welcome to the TapCart fan club! We have a VERY complex website with so many integrations that often conflict with one another. Usually, it takes weeks to get up and running with a new app on Shopify. Not with TapCart. It took 10 minutes to set up our app. Literally 10 minutes. It was the easiest integration — BY FAR — that we've added to our site. It's also been one of the easiest and most reliable tools we use on a daily basis. The team (Veronica, Christina, and Bobby) have all been incredibly responsive, helpful, and tireless in getting us answers to our many questions and custom needs. We love how flawlessly the app performs, how easy push notifications have become, and how fast our customer base is growing via this little beauty. The dashboard is incredibly easy to use and straightforward. TapCart takes care of most of the development side of the app releases and they are very responsive and knowledgeable. Our only big want is better / more specific analytics, which we hear is coming early 2022. Sending you all our love and confetti, TapCart!

Using app

3 months

Total reviews

10

Average rating

4.9

5 / 5 Share

Oct. 29, 2021

One of THE BEST SERVICES on Shopify! We started working with Tapcart when they were just starting. Since then, all aspects of our experience have been amazing!

Using app

Almost 2 years

Total reviews

11

Average rating

4.5

5 / 5 Share

Oct. 25, 2021

As a firm brick-and-mortar business, we never expected online sales to be a significant portion of our business. It is now! Buying habits of customers are changing and expect an option to buy online, we couldn't be happier with the ease that Tapcart allowed us to deploy and build an additional sales channel.

Using app

About 4 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 28, 2021

This app changed the game for my online boutique. I started out slow but with the help of the tap cart team, they taught me tons of things to implement to get my app growing each month. The app is super seamless and easy to use. I completely recommend!

Using app

5 months

Total reviews

2

Average rating

4.5

5 / 5 Share

Sept. 28, 2021

Getting an App for our business has been a great investment for our loyal customer base. Super easy to use for the customer and very easy for us to update and change without the need of using an expert. I recommend this to anyone who has a strong returning customer base.

Using app

3 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Sept. 8, 2021

This app has been a GAME CHANGER for us. Our customers love it and some will only order through the app now, they think it is so much more convenient. We have seen great success by utilizing the Multi-Page support and linking our how-to videos. It is very user friendly and easy to design and edit. Can't wait to watch our numbers continue to grow using this amazing app. So happy we decided to utilize this.

Using app

2 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Sept. 3, 2021

Incredible. User friendly, sleek and super easy to use. The analytics and integrations features are wonderful. Love the excellent client care and monthly check-ins with their team. Cole has been amazingly helpful! It's been almost 2 months since I've used Tapcart but sales have been great. Highly recommended!

Using app

6 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 12, 2021

In our marketplace, we've been using Tapcart for ~9 months. Overall it's been an outstanding experience. The product is very good. The ux is smooth for both shoppers and merchants. Customer service via live chat, onboarding manager and our mid-market manager (shout out to Jacob) is first class. They've proven that they care about customers of all sizes and are committed to helping their customers grow. Feel free to contact us at Curiada.com if you have any questions.

Store

Curiada

Using app

10 months

Total reviews

4

Average rating

5.0

5 / 5 Share

July 22, 2021

Very good way of creating an app and our customers love it. Had great help from Cole. Highly recommend.

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

July 21, 2021

Tapcart is such a useful tool for creating an app. As a first-time user, it's been very simple to navigate and the staff has been great with providing guidance. They really care about our success and Cole has provided us with helpful insight and tools as we are leading up to our app launch.

Using app

5 months

Total reviews

4

Average rating

5.0

5 / 5 Share

July 15, 2021

I use the app to help bring awareness and sales to my brand and I love it! I highly recommend them.

Using app

About 2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

July 13, 2021

Great app - Having a mobile app is driving more sales through our business and the one-on-one support is fantastic. Recommend to anyone who is looking for a better mobile experience. 5 Stars

Using app

9 months

Total reviews

12

Average rating

5.0

5 / 5 Share

July 12, 2021

Using Tapcart has had a huge positive impact on our store and our online sales. The app is very easy to use, with in-app design customisation as easy as drag & drop, and push notifications a breeze to design, schedule and send. We have seen a huge growth in sales in the last few months following our use of the Tapcart platform, and this is a credit to both their great app and the help of Cole in planning and developing our app strategy. For anyone on the fence about utilising a mobile app as a sales channel, I highly recommend that you take the jump with Tapcart.

Using app

Almost 3 years

Total reviews

5

Average rating

5.0

5 / 5 Share

June 28, 2021

After having done some research on what mobile app would fit our clothing label best, it was an easy choice to chose Tapcart. From the start, everyone at Tapcart has been very helpful. The app itself fulfills all our needs and it has already greatly contributed to increased sales. Highly recommended. A big thanks to Nicolette and Cole for their assistance and help!

Using app

About 1 month

Total reviews

8

Average rating

5.0

5 / 5 Share

Oct. 25, 2021

With continuous support from the Tapcart team, we were able to create a premium app that our community love. One of the best decisions we have made as a company.

Store

LSKD

Using app

7 months

Total reviews

7

Average rating

5.0

5 / 5 Share

May 25, 2021

Tapcart has absolutely transformed the way Shopify merchants operate. They made the integration process of our brand new app ABSOLUTELY SEAMLESS and provided me with amazing specialists and account managers to make this the most comfortable project/app launch for us. Megan was incredibly attentive to granular detail and had an amazing level of communication that helped our company maintain confidence and happiness in the launch process. She was incredibly patient with the obstacles we encountered and managed to help us resolve all of them. Bobby, our account manager who left nothing out and covered all the granular details that most people would have left out and gave us tips on not only how to create and maintain our app but market it towards our target audience. They have left us beaming and incredibly happy with their services and I definitely recommend to anyone looking to transform the mobile optimization of their store by working with a team that cares and works incredibly hard for their clients. I predict this company to be a massive disruptor in the Mar-tech space and it's essential to jump on board before your competitors. Do give them a try and go with the Enterprise plan, you will not be disappointed!! 5/5

Using app

About 2 months

Total reviews

6

Average rating

3.8

5 / 5 Share

May 24, 2021

Great app, great team, great communication! Robert has been very helpful with the development of the app to fit our brand, keeping our team up-to-date with analytics and upcoming app updates. Robert is quick to respond and finds a solution for any questions or concerns we may have. Robert also consistently makes recommendations on how to grow our mobile app downloads, increase customer engagement, and the overall goal of scaling our sales conversions through the mobile app. The Tapcart dashboard is user-friendly and easy to use (drag-and-drop functionality). Thank you Tapcart! SERENEDE®

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

May 17, 2021

To be honest, I definitely did not see the value in having a mobile app. When our employee brought it up, I was hesitant, but after our demo with Donovan, I felt a lot better about giving it a try. The whole onboarding and set-up process is a breeze and they are there for you through every step of the way. I am amazed at how successful we have been with our app after just 3 months. We already have 18k downloads and it has brought in over 10% of our sales YTD. Updating the app is super super easy and our CSM, Kenyon, is always there to help with anything we need. He is quick to respond and we always figure out a solution if any problems arise. I can talk so highly about TapCart every day. As technology is always changing, we have to stay innovative and change with it. A lot more consumers are shopping on their phone and offering an app with TapCart was truly game-changing. Highly recommend if you are on the fence!

Using app

7 months

Total reviews

3

Average rating

5.0