All reviews

Rating Breakdown

  • 5
    91% (435 ratings)
  • 4
    3% (14 ratings)
  • 3
    1% (7 ratings)
  • 2
    1% (7 ratings)
  • 1
    3% (14 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

Aug. 18, 2021

Really great addition to our shopify store, sending push notifications is a game changer and the support is incredible. We have received monthly check in calls where we have been given advice on how we can improve the app & increase downloads.

Using app

Almost 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 12, 2021

In our marketplace, we've been using Tapcart for ~9 months. Overall it's been an outstanding experience. The product is very good. The ux is smooth for both shoppers and merchants. Customer service via live chat, onboarding manager and our mid-market manager (shout out to Jacob) is first class. They've proven that they care about customers of all sizes and are committed to helping their customers grow. Feel free to contact us at Curiada.com if you have any questions.

Store

Curiada

Using app

10 months

Total reviews

4

Average rating

5.0

5 / 5 Share

July 29, 2021

Such an incredible app and experience setting it all up. Very very user-friendly and the support team was amazing. Every single person I dealt with was incredible in their ability to explain everything and get things moving forward. And shout out to the DEV team and everyone involved. You guys have done such an amazing job creating a platform/service that helps businesses in such a huge way. The UI/UX of this software is an incredibly high standard and each and every one of you should be super proud of the job that you have done. Best online software experience I have been through in a very long time. Super excited to see the growth this app will have for my business.

Using app

3 months

Total reviews

3

Average rating

5.0

5 / 5 Share

July 22, 2021

Very good way of creating an app and our customers love it. Had great help from Cole. Highly recommend.

Using app

Over 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

July 21, 2021

Tapcart is such a useful tool for creating an app. As a first-time user, it's been very simple to navigate and the staff has been great with providing guidance. They really care about our success and Cole has provided us with helpful insight and tools as we are leading up to our app launch.

Using app

5 months

Total reviews

4

Average rating

5.0

5 / 5 Share

July 19, 2021

Awesome app to help you make an even more awesome app. There are more features than before and Tapcart continues to support our business months after with great customer service. They truly want your app to be successful.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

July 15, 2021

I use the app to help bring awareness and sales to my brand and I love it! I highly recommend them.

Using app

About 2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

July 13, 2021

Great app - Having a mobile app is driving more sales through our business and the one-on-one support is fantastic. Recommend to anyone who is looking for a better mobile experience. 5 Stars

Using app

9 months

Total reviews

9

Average rating

5.0

5 / 5 Share

July 12, 2021

Using Tapcart has had a huge positive impact on our store and our online sales. The app is very easy to use, with in-app design customisation as easy as drag & drop, and push notifications a breeze to design, schedule and send. We have seen a huge growth in sales in the last few months following our use of the Tapcart platform, and this is a credit to both their great app and the help of Cole in planning and developing our app strategy. For anyone on the fence about utilising a mobile app as a sales channel, I highly recommend that you take the jump with Tapcart.

Using app

Almost 3 years

Total reviews

4

Average rating

5.0

5 / 5 Share

June 28, 2021

After having done some research on what mobile app would fit our clothing label best, it was an easy choice to chose Tapcart. From the start, everyone at Tapcart has been very helpful. The app itself fulfills all our needs and it has already greatly contributed to increased sales. Highly recommended. A big thanks to Nicolette and Cole for their assistance and help!

Using app

Over 2 years

Total reviews

8

Average rating

5.0

5 / 5 Share

Oct. 25, 2021

With continuous support from the Tapcart team, we were able to create a premium app that our community love. One of the best decisions we have made as a company.

Store

LSKD

Using app

7 months

Total reviews

5

Average rating

5.0

5 / 5 Share

May 25, 2021

Tapcart has absolutely transformed the way Shopify merchants operate. They made the integration process of our brand new app ABSOLUTELY SEAMLESS and provided me with amazing specialists and account managers to make this the most comfortable project/app launch for us. Megan was incredibly attentive to granular detail and had an amazing level of communication that helped our company maintain confidence and happiness in the launch process. She was incredibly patient with the obstacles we encountered and managed to help us resolve all of them. Bobby, our account manager who left nothing out and covered all the granular details that most people would have left out and gave us tips on not only how to create and maintain our app but market it towards our target audience. They have left us beaming and incredibly happy with their services and I definitely recommend to anyone looking to transform the mobile optimization of their store by working with a team that cares and works incredibly hard for their clients. I predict this company to be a massive disruptor in the Mar-tech space and it's essential to jump on board before your competitors. Do give them a try and go with the Enterprise plan, you will not be disappointed!! 5/5

Using app

About 2 months

Total reviews

5

Average rating

4.4

5 / 5 Share

May 24, 2021

Great app, great team, great communication! Robert has been very helpful with the development of the app to fit our brand, keeping our team up-to-date with analytics and upcoming app updates. Robert is quick to respond and finds a solution for any questions or concerns we may have. Robert also consistently makes recommendations on how to grow our mobile app downloads, increase customer engagement, and the overall goal of scaling our sales conversions through the mobile app. The Tapcart dashboard is user-friendly and easy to use (drag-and-drop functionality). Thank you Tapcart! SERENEDE®

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

May 17, 2021

To be honest, I definitely did not see the value in having a mobile app. When our employee brought it up, I was hesitant, but after our demo with Donovan, I felt a lot better about giving it a try. The whole onboarding and set-up process is a breeze and they are there for you through every step of the way. I am amazed at how successful we have been with our app after just 3 months. We already have 18k downloads and it has brought in over 10% of our sales YTD. Updating the app is super super easy and our CSM, Kenyon, is always there to help with anything we need. He is quick to respond and we always figure out a solution if any problems arise. I can talk so highly about TapCart every day. As technology is always changing, we have to stay innovative and change with it. A lot more consumers are shopping on their phone and offering an app with TapCart was truly game-changing. Highly recommend if you are on the fence!

Using app

7 months

Total reviews

3

Average rating

5.0

5 / 5 Share

May 9, 2021

Great app! Nicolette and Cole offered great customer support with set up, recommendations regarding customer engagement, product assortment and filtering. Our Drumland app has been live for a couple of weeks and we received our first order through Tapcart. We’re excited to fulfill more web-orders through this platform as we see it growing future business for us. Looking forward to more rewarding times.

Using app

5 months

Total reviews

6

Average rating

5.0

5 / 5 Share

April 30, 2021

Tapcart is a must-have if you are trying to grow your brand. The platform is well designed, user-friendly, and offers a great experience for users. We had our first call with tapcart on a Friday. 3 days later we were LIVE in the app store. Val and Robert were on top of things, they provided all the resources and help we needed to get launched.

Using app

29 days

Total reviews

4

Average rating

5.0

5 / 5 Share

April 30, 2021

MUST HAVE for your E-Commerce store! Plus, beyond the best customer service! If you get the enterprise plan ask for my CSM Kenyon: The guy is amazing!

Using app

Over 2 years

Total reviews

12

Average rating

3.5

5 / 5 Share

April 22, 2021

Tapcart has got even better...I want to say a HUGE THANK YOU to JACOB C. We had our tapcart app for about 6 months not really doing much with it. Jacob got in contact with us recently and wow. 1. His customer service and knowledge is fantastic . 2.He follows up with us every month to see if everything is running smoothly. 3.He has really helped us with understanding the app more. 4.Our sales have increased majorly through our mobile app because of the recommendations and advice he has given. I would definitely recommend downloading this app and again I want to say a big thank you to Jacob such a lovely and genuine guy. Shakira & Alexandra Shaksboutique

Using app

Over 1 year

Total reviews

10

Average rating

5.0

5 / 5 Share

April 21, 2021

TAP cart support team is very helpful and supportive. also, they always try to achieve our expectations and requirement that will satisfy our customers to have a better experience. and special thanks to Sam and Sahand for app implementation and support.

Using app

Over 1 year

Total reviews

3

Average rating

5.0

5 / 5 Share

April 21, 2021

These guys provide excellent support. We've been working with Jacob Clarke, and he's been super helpful with offering suggestions and best practices for us to get the most out of our app.

Store

Aviator

Using app

Over 1 year

Total reviews

9

Average rating

5.0