Tapcart ‑ Mobile App Builder

May 9, 2021

Great app! Nicolette and Cole offered great customer support with set up, recommendations regarding customer engagement, product assortment and filtering. Our Drumland app has been live for a couple of weeks and we received our first order through Tapcart. We’re excited to fulfill more web-orders through this platform as we see it growing future business for us. Looking forward to more rewarding times.

April 30, 2021

Tapcart is a must-have if you are trying to grow your brand. The platform is well designed, user-friendly, and offers a great experience for users. We had our first call with tapcart on a Friday. 3 days later we were LIVE in the app store. Val and Robert were on top of things, they provided all the resources and help we needed to get launched.

April 21, 2021

TAP cart support team is very helpful and supportive. also, they always try to achieve our expectations and requirement that will satisfy our customers to have a better experience. and special thanks to Sam and Sahand for app implementation and support.

April 21, 2021

These guys provide excellent support. We've been working with Jacob Clarke, and he's been super helpful with offering suggestions and best practices for us to get the most out of our app.

April 21, 2021

Great app! Easy to use. Amazing customer service, always helping. A lot of features even for the $99 plan. Wish they had a pre-order option.

April 19, 2021

Highly recommend this app for any ecommerce stores looking to launch their own app. We were able to plan/design and launch our app within 2 weeks start to finish. Great team, great product.

April 16, 2021

Truly a turn-key experience taking your website and turning it into a user-friendly app! While we absolutely love the app we have had some hiccups along the way pushing us to pay more than we anticipated to use this platform properly for our business. Our business does weekly product drops that we previously were able to schedule with our standard Shopify subscription. Once signed up for the app we realized that our Shopify plan didn't support product scheduling outside of the "online" sales channel so any new items we scheduled would immediately go live on Tapcart and could not post at our desired time. The only solution was to either scrap the app or upgrade to Shopify Plus (a $2k a month Shopify upgrade) in order to use Launchpad. Being able to schedule products accordingly is vital to our business so this upgrade would definitely not be necessary for most businesses. One other feature the app is lacking is a way to refresh without having to close out of it entirely. Our products sell out FAST, so this means our customers need to be able to have the items refresh to show real-time status of whether a product is in stock. Right now the item might sell out and will still state it's in stock while in the customer's cart. Our account manager did mention that this is a feature they're working on there's just no timeline of when it will be ready. The price points range pretty drastically but it makes the app pretty accessible for almost any business big or small. So far so good on our end!

April 16, 2021

App performs great for us. Customer support is great as well as the ease-of use. Would recommend for any business.

April 16, 2021

Tapcart is just great. We've launched our shop's app in a matter of days. Managing it is so easy and user-friendly. The best part is that we have saved thousands of dollars on not having to build out a custom app on our own.

April 15, 2021

I have nothing but amazing things to say about Tapcart! The representatives that I interacted with through-out my process were Ryan, Nicolette, and Cole. First I would like to start off saying how fast and seamless the process was. I had a very tight time line and they helped me achieve my goal. Getting set up in the Apple and Google Play stores were extremely easy. Tapcart integrates with your website great! It's user friendly and updates in real time which I really enjoy and is essential to my business. Another thing that really stuck out to me was that in about 30 days after launch they follow up with you to talk strategies on how to maximize your growth using the app. Within the first two weeks of launching, I have already seen an increase in growth and customer retention. 10/10 would recommend.

April 9, 2021

My experience with TapCart has been incredible so far. Zero hiccups & the software has allowed us to create an app we are truly proud to release to our customers & the world. Big thanks to Jessica who has gone out of her way to promptly answer all my questions and get all our updates handled same day. Great work TapCart & Team

March 23, 2021

I really like the app's concept and the design of the app. It's clean and easy to use from my end. They did a great job with designing it and getting it on the app stores. However, there is a serious lag when you update products or quantities (from sold out to in stock). There's no way to refresh the app (no long swipe down) so you have to force close and reopen which sometimes fixes the problem. If you go into the view collection area of the app and play with the sorting feature it will sometimes provide an accurate view of the site in certain sort (best selling, a-z, etc) selections but not in others. I've gone round and round with Tapcart about this and they always blame shopify cache/api. If you are a shop that doesn't sell out or change product collections frequently, tapcart will be just fine. It's not a good look for my company as it's already annoying customers and we aren't even selling as quickly as we usually do. I'm going to hang on to it for awhile and let tapcart try and fix the issue- I'll update accordingly.

March 11, 2021

Beautiful design but customers had problems entering their addresses. Support couldn't fix the bug. Now we have to find another app provider, set up the app, and migrate all of our clients asking them to download another app :(

Feb. 16, 2021

I have nothing but great things to say about my experience working with both the Tapcart App software & the team. Through the process, I have been working with Bobby and have appreciated how above & beyond he has gone to get my mobile app up running. I have also been extremely impressed with how he genuinely puts his all into the success of my business through mobile app, which is rare these days! The functionality of my mobile app has been great and people have raved about the professionally of it - so overall VERY happy with my experience & I highly recommend getting Tapcart.

Feb. 9, 2021

Very robust app. Already getting positive ROI in Month 1! Best mobile app in the market. Very good customer service and support.

Feb. 4, 2021

So far it has taken most of the free trial to get set up in the apple app store. Just got notified that something is wrong with my D&B number and to call them and in about 2 days I should have it resolved. There went the rest of the free trial

Jan. 31, 2021

A 7 day trial with a 2/4 days set up time (between the duns number etc..) is not enough to assess the viability of this product. That said the product is really well done with great integrations and is a great way to test if having an app would benefit our business. I'd also recommend lowering the price of the subscription and adding % of sales so we can grow together as your product is adding value.

Jan. 20, 2021

Game changer for retention! We were skeptical at first, but the value has really shined. We'll be looking to prioritize this going forward.

Jan. 12, 2021

We've had a great experience with Tapcart. Their customer service team is friendly and they are continually improving their app. Our customers like how much easier it is to purchase on our app vs. the store checkout.

Jan. 8, 2021

Wasn't sure what to expect but we were blown away. The cost is uncomparable and the team was extremely supportive and assisted us with any hiccups we ran into and getting set up was so easy and seamless. Couldn't be happier.