All reviews

Rating Breakdown

  • 5
    31% (113 ratings)
  • 4
    9% (33 ratings)
  • 3
    6% (23 ratings)
  • 2
    4% (15 ratings)
  • 1
    49% (180 ratings)

Reviews with Text

  • 95% (345)
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3 / 5 Share

May 15, 2024

The packing list is not supposed has prices on it! We can not use it! Please follow the current order printer format.

Store

TABCARE

Using app

About 1 hour

Total reviews

1

Average rating

3.0

Developer Reply

Hey there! Thank you for your review and feedback. The packing slip no longer has prices on it. If you still see them on your end, please create a support ticket by visiting our Help Center (https://shopify.link/WJna) and we'll investigate. -Summer, Shopify Support

2 / 5 Share

May 15, 2024

At least they are giving us time to migrate, but this new app does not support any of the customizations we have implemented in the legacy app. I cannot currently figure out how to add line item images to my invoices. Documentation is very sparse and there are not many templates that are provided in the app that you can customize.

Using app

35 minutes

Total reviews

11

Average rating

4.0

Developer Reply

Hello! It sounds like your previous templates might include some legacy variables that will need to be updated for the new version of the app: https://shopify.link/18NL. If the changes you're making are within the scope of the Shopify Design Policy, our Theme Support team may be able to help. If not, you can post a question in the Community forums for advice from other merchants and developers: https://shopify.link/7kzD. -Sophia, Shopify Support

1 / 5 Share

Aug. 16, 2024

As the deadline is coming due what are we suppose to do about this bad product? My order page was perfect. And I do mean PERFECT !! What am I suppose to do with this mess that you have created? I am not a programmer and paid someone to create my order page. Do I now have to pay him again to fix this mess that you have created? I was proud of my order page and will now be ashamed to include this mess with my orders. I can't believe that you would be pushing a product that has a 2.1 overall rating. Does this mean that you guys are going downhill? Your new product is uncommonly bad. It doesn't total the products. It doesn't have a place field for my logo.

Using app

3 months

Total reviews

1

Average rating

1.0

Developer Reply

Hello, Sew Inspired Quilts of Nauvoo. Thanks for reaching out and taking the time to leave a review. It is appreciated and helps our team improve the product. I can definitely understand your concern and the need to have this functionality. I've gone ahead and submitted your feedback request to our Product Development team. To stay up to date on new features, keep an eye on our Shopify Changelog: https://shopify.link/N5vR. I hope this helps! -Victoria, Shopify Support.

1 / 5 Share

May 15, 2024

Any edits to templates must be done via code, so there is ZERO options for self service if you don't know how to code. Copy and pasting from the old order printer to the new one does not work as it claims it should, there are a lot of things that don't carry over (like pictures, tag lines, QR codes for discounts, etc)

Using app

14 minutes

Total reviews

2

Average rating

3.0

Developer Reply

Hi, there! If copying and pasting your existing templates isn't working, it is possible that you have legacy variables in place that need to be updated. Details on migration between the old and updated version of the app can be found here: https://shopify.link/18NL. If you need help, Shopify's Theme Support team may be able to assist with minor adjustments within the scope of the Shopify Design Policy. For any adjustments outside of our scope, I recommend posting a question in the Community forums: https://shopify.link/7kzD. -Sophia, Shopify Support