Shopify Order Printer

July 11, 2024

The worst rollout of a product. Most basic backend Shopify items are GUI, except this. Why? The legacy version worked fine for years before Shopify broke it. The import to this new app was easy, but completely INCONSISTENT. (Which is the most frustrating part!!) So one imported file (the one we use least) looks great - like the legacy version, while the 3 others are useless, especially the packing slip, which only shows two boxes, a ship to and a ship from address. No other information shows, even though there is code. Not only is this new "automated" rollout useless, but now it is wasting my time and delaying the shipment of orders while we figure out how to fix something that SHOULD NOT HAVE BEEN BROKEN in the first place!! Thanks for nothing!!

July 8, 2024

You have to give people the code. The old templates dont work.

July 12, 2024

If I could give minus stars I would. Really poor effort from the developers and has come about to the detriment of the basic "Print Order Page" option. Shopify should be ashamed! **EDIT** In response to the Shopify reply I would suggest that the very fact I have taken time out to leave my original review would indicate that as usual support is unable to offer any help whatsoever. I'm fed up of hearing that "we will feedback to the developers and hope your issue is resolved in any future updates". Not a chance! ***EDIT UPDATE 2*** It would appear (somehow?) that issues with the generic "Print Order" feature in the admin section have miraculously remedied themselves! This, subsequent review, edit (No.2) is in no way a reflection of the functionality of the "Order Printer" app, but does indicate that our original negative review appears to have got the developers to recognise the issues merchants could well have experienced using the 'Print Order' feature in the Shopify admin. So, for all Shopify merchants out there who are frustrated by the lack of genuine support from Shopify "Help", it would seem that taking the time to objectively review the "Shopify Service" via the Shopify store or elsewhere does provide some form of resolution- it seems not even Shopify likes their ego busting! Just to add a couple of footnotes for the developers if you're checking in? 1. Print Order Feature - Customers mobile number font is still too large. 2. Order Printer App - This would be better if it included the customer's email address.

July 2, 2024

over the years Shopify has made some changes that have not been helpful for us. This change takes time to get use to but right off the top the change has been helpful in terms of toner usage. The new format takes less toner to print as the bold lines used on the old format are gone. I do like the new format and like that the "packing slip" is labeled as such.

June 28, 2024

My experience with Shopify has been excellent. I just used the packing slip instead of a custom order page. Then after about a month of using that my custom template showed up as a selection. Thank you!! I highly recommend Shopify, the customer service is excellent and when something doesn't work, it gets fixed by the tech people. I appreciate this company after building my own shop, using BigCommerce, Prestashop (until they became proprietary) and another app. Shopify is by far, the best I've used. Have been with them for years.

June 28, 2024

Wish they would have just kept the same app instead of ruining it with this new update. Hard to get any support and difficult to make changes. Go back to the original, please.

Aug. 16, 2024

Latest changes to the order printer app have resulted in the invoice backgrounds being printed gray and not white as they were previous to the updates. Very annoying.

June 27, 2024

Good to see the developers at shopify listened to how bad the first release of this app was. Recently, last week I think it was, there was a new import from templates put in place and I have to say, it is now exactly how all my old custom templates were and works how it should. I am happy with this new implemented import that they have done.

June 26, 2024

I was trepidatious about updating to this new version of the app, but it was super easy get up and running. The custom template that we worked so hard on to perfect years ago was simple to import, and came through perfectly. Thanks, team!

June 26, 2024

Migrating customized template doesn't work.

June 24, 2024

Broken. Wouldn't migrate our custom template and is producing erroneous results showing additional items not on order?!

June 24, 2024

Still waiting on a reply which now seems closed on something as simple as a page break. Did some coding on my forms and they all work apart from Page Breaks which worked perfectly in Legacy. I have forms that need to be printed and signed. Why can't this have been tested first. Poor show!

June 23, 2024

I was concerned about going from the original Order Printer to Shopify's order printer. After seeing that I may have to modify some code, and I'm not a coder, I was worried about the transition. I had been using the original app for so many years and have made many customizations, I was worried they wouldn't carry over, but it worked flawlessly with not extra work other than "importing". The only change I had to make was, unchecking the Shopify default templates I didn't need and check the default template I wanted and "done"! The only reason I only gave it 4 stars and not 5 is, I just made the transition this morning and only time will tell if I run into any issues.

June 23, 2024

July 15, 2024

Tracking company and number and HS tarif code not working anymore. So we can not use this invoice for international shipments. *Update 15th of July - fulfillment.tracking_company and fulfillment.tracking_number yields no results - also HS codes are no longer available to use. So we can't use invoices from Order Printer to ship internationally and use for customs. Sad when Shopify is bragging about markets and global expansion.

June 21, 2024

Very little support documentation, and why would this app be released befoer they had a way of importing the old templates? Get your ducks in a row first before releasing this nonsense upon us. Poor effort from Shopify who should be leading the way in professionalism in this regard. Apparently they have no regard for their customers who then have to run around in circles trying to work out what on earth has been thrust upon them. Certainly not an upgrade nor an improvement.

June 20, 2024

ZERO STARS. This APP is showing some weird "Expected Delivery Date" for each order on our admin page. Three days from the time they place their order. We make customized items and even if we ship the same day (not possible) there is little chance customers will receive their order in 3 days. We can not find where to expunge this info. We have looked in every backend area, but to no avail. Very Frustrating!

June 20, 2024

It was a lovely app until they decided to update it, my templates didn't transfer over easily as promised, all I got was blank documents and now the 'old' version isn't working properly, I give up, I have now deleted the app and found another one that was very easy to set up.

June 18, 2024

タイトル：とても優秀で使いやすいツール Shopify Order Printerは本当に優秀で助かっています。特に最近のアップデートで、さらに使いやすくなりました。コードの理解が必要ではありますが、その分自由度が高く、自分の思い通りのフォーマットを作ることができます。 一方で、コードの知識がない人には少し難しいかもしれません。それでも、カスタマイズの自由度や便利さを考えると、非常に価値のあるツールだと思います。

June 18, 2024

I jumped into this from the old version, and had to remake some things as the language had changed some. But after some tweaking I made a better adress printout than before. It could be nice with a tool to help you make a good looking printout, but this is very flexible, and weighing in that its free i think its ok! Much better than writing name and adress manually as before. So all and all i think its fine anyways!