All reviews

Rating Breakdown

  • 5
    20% (50 ratings)
  • 4
    9% (22 ratings)
  • 3
    5% (13 ratings)
  • 2
    3% (8 ratings)
  • 1
    63% (157 ratings)
Review RSS Feed Review RSS Feed

4 / 5 Share

June 18, 2024

Early on this app was a mess, but now it looks like most if not all of the issues have been cleared up. Using it daily just like the legacy app with no more issues.

Using app

About 1 month

Total reviews

1

Average rating

4.0

3 / 5 Share

June 18, 2024

Much better than the previous app, formatting for printing actually works. I regret that logo and product pics aren't on the invoices by default though.

Using app

18 days

Total reviews

1

Average rating

3.0

Developer Reply

Hi there. Thank you for taking the time to leave your feedback, we truly appreciate it. As I can completely understand the impact of this, I've gone ahead and shared your feedback with our developers. We are however, always working to improve platform and appreciate you sharing those points. - Blair, Shopify Support

5 / 5 Share

June 16, 2024

I have been using it with custom templates and works flawlessly everytime, thanks

Using app

About 1 month

Total reviews

7

Average rating

5.0

1 / 5 Share

June 15, 2024

HATE THIS INVOICE!!!! Whoever thought this up should be fired. The legacy invoice is way better. You just have to ask, "Why?" why change an easy to read and understand invoice with this? I'd like to give it a minus 10

Using app

About 1 month

Total reviews

2

Average rating

3.0

Developer Reply

Thank you for review and feedback. We are always looking for ways to improve our app. -Emily, Shopify Support

5 / 5 Share

June 15, 2024

Those who do not know how to code should stay away and those who know how to code on shopify - this app works like a charm !

Using app

32 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

June 14, 2024

I'm glad I waited for Shopify to work out all of the kinks on this app. I downloaded it and was prompted to transfer my previous templates to this new app. Everything worked well and my old templates were imported without any problem.

Using app

14 minutes

Total reviews

2

Average rating

5.0

1 / 5 Share

June 14, 2024

Huge amount of problems after upgrade to this version, cannot print with this app (still using "legacy"...)

Using app

23 days

Total reviews

4

Average rating

2.5

Developer Reply

Thank you for your review and feedback. Our team is always looking at ways to improve the app. -Emily, Shopify Support

5 / 5 Share

June 14, 2024

Great app, more customisable if you are using AI to write the code, below is the code I use if you are interested Cart Note, Order Tag, Buyer details is included in the packing slip Packing Slip Order {{ order.order_name }} {% if order.po_number %}PO # {{ order.po_number }}{% endif %} {{ "now" | date: "%B %e, %Y" }} {% if order.note %} Note: {{ order.note }} {% endif %} Buyer Details: {{ customer.name }} {{ customer.email }} {{ customer.contact }} Order Tags: {{ order.tags | join: ", " }}

Using app

29 days

Total reviews

5

Average rating

4.2

1 / 5 Share

June 13, 2024

WHYYYY in the world change something that was working great?? I really, really hate when Shopify randomly decides to change things that are working. This is a repeat occurrence. It's like someone decided that "something needed to be refreshed" for the sake of refreshing, and they put a bunch of ideas in a hat and randomly pulled out the print order app to change. You guys like playing roulette with the interface, much to our chagrin. This includes live visitor displays, and many other countless things over the years that just made us have to figure out something new, instead of adding value. The print order app is critical to every day operations, and many of us already liked and grew comfortable using the existing format. We all painstakingly took the valuable time to customize things to our preferences when setting up our stores. Now, we have to redo it...AGAIN. This is a "make work" project for small business owners who don't have the time or the IT resources to get help fixing the awful new format. Import does NOT look the same. I still need to customize. Going to continue using the legacy app as long as I can. Hopefully, that will give the developers time to figure out how to make it seamless. Very disappointed, Shopify!

Using app

14 minutes

Total reviews

7

Average rating

4.4

Developer Reply

Thank you for taking the time to share your comments with our team. We will be sure to pass this along to our developers for future consideration. -Olivia, Shopify Support

1 / 5 Share

June 16, 2024

I WAS OVERLY OPTIMISTIC. Yes it migrated but it DID NOT TRANSFER ANY OF THE "CUSTOM WORK" I HAD. Boy did I fall for their "just click through". The migration forms look NOTHING like my existing form. Working with Support to see if they can fix it. Extremely disappointed

Using app

3 days

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for taking the time to share your feedback. I'm glad to hear that you've already been in touch with our team regarding your templates. I appreciate you letting us know that the migration process wasn't as seamless or intuitive as you anticipated. This is really helpful for our developers to consider for future updates. -Sophia, Shopify Support

5 / 5 Share

June 13, 2024

Can now import templates from old version. Took 2 mins to set up as I had it before. All works fine.

Using app

4 minutes

Total reviews

1

Average rating

5.0

2 / 5 Share

June 13, 2024

In the legacy order printer when you print as PDF and save on pc, the name of the file would contain the specific order number. In the new version the pdf file has a standard name. So when you print to pdf many orders you have to manually change the name for each order. It is just one unnecessary extra step.

Store

Gult.fo

Using app

About 1 hour

Total reviews

1

Average rating

2.0

Developer Reply

Thanks for taking the time to leave a review! I appreciate you letting us know about this being important to your workflow, and I'm happy to share this with our developers for consideration in future updates. -Sophia, Shopify Support

5 / 5 Share

June 13, 2024

thank you for making it easy to import previous template much appreciated

Using app

28 days

Total reviews

4

Average rating

5.0

5 / 5 Share

June 13, 2024

The new Shopify Order Printer app is a significant improvement over the previous version. It integrates seamlessly with Shopify, providing a smooth and intuitive user experience. Importing templates from the legacy app is straightforward and seamless. The app is highly customizable, allowing you to tailor print templates to your store's specific needs. Its speed and stability are impressive, ensuring quick prints without technical issues. In summary, the new Shopify Order Printer is simple, fast, stable, and highly customizable, making it ideal for any Shopify store.

Using app

23 days

Total reviews

5

Average rating

5.0

5 / 5 Share

June 13, 2024

After the many bad reviews, with bad comments that the templates cannot be imported or are difficult to import, they have worked on it and sent an info mail that it now works with a click. It worked now perfectly. In less than 5 minutes the new app and templates were installed.

Using app

16 minutes

Total reviews

2

Average rating

5.0

4 / 5 Share

June 12, 2024

Re-creating our invoice and packing list templates in the new app took about half an hour. It required reference to the documentation but was not hard. The new app is functionally very similar to the old, and I don't really understand the reason for its existence, but changing was not as big a problem as I had been led to believe by all the negative reviews. One minor gripe is that when you print to PDF from a browser, the saved file takes its name from the title of the page. This used to contain the order number, which was convenient. Now it does not, which is inconvenient.

Store

Merifix

Using app

20 days

Total reviews

1

Average rating

4.0

5 / 5 Share

June 12, 2024

All my templates imported fine from the old app. No issues printing either. Seems to load much faster - what's to complain about?

Using app

1 day

Total reviews

1

Average rating

5.0

1 / 5 Share

June 12, 2024

There is zero support to customize invoices and no simple transfer. Support will forward you to the help documents (that you have probably already read) that do not make it easy on someone who has no real coding experience. When you press support for further help, they will forward you to a Shopify service that you'll need to pay for. The least they can do is create a library of functional templates for their customers. However, it doesn't seem like too much to ask for a template builder. Maybe they should consider fully flushing out their apps before launch? They have done another half-attempt at an app we tried --for subscriptions. Why waste the effort making a terrible product?

Using app

23 days

Total reviews

1

Average rating

1.0

Developer Reply

Thank you for your feedback! This app is intended to offer better performance than the previous version, so we want to make sure it works well for your business. I'm happy to share your thoughts with our developers for consideration in future updates. -Sophia, Shopify Support

4 / 5 Share

June 11, 2024

Works fine for me and Shopify remembers what options I chose. It's all good.

Using app

23 days

Total reviews

1

Average rating

4.0

1 / 5 Share

June 11, 2024

Had to hire a so called "SHOPIFY EXPERT" to fix all the code for this template to work. They said no problem, 2 days. Took 2 weeks. Still does not look 100%. How do you even adjust the font size. It's so small it is hard to read. Not happy, why fix something that was not broken in the first place... Do better!

Using app

26 days

Total reviews

2

Average rating

3.0

Developer Reply

Thank you for taking the time and sharing this feedback. If you need help with customizing the templates (https://shopify.link/KBxv), then this is something that our Theme Support team can help you with. Simply visit the Shopify Help Center (https://shopify.link/vRnL) and let our advisors know that you'd like to submit a customization request. Cheers. -Elias, Shopify Support