Shopify Order Printer
Print custom packing slips, invoices, shipping labels
Rating
2.2
feedback
249
chart
#158
All reviews
Rating Breakdown
Review RSS Feed
May 30, 2024
Little to no functionality. The instructions to migrate templates does not work. There is not a way to customize new templates. The current printer app was fine. Wish I could just continue using the legacy version.
Thank you for reaching out and bringing this to our attention. There are some adjustments that will be required when migrating your existing templates from Order Printer to Shopify Order Printer (https://shopify.link/18NL), such as changing some of the variables. However, if you need further assistance with migrating or customizing the templates, then this is something that our Theme Support team can help you with. Simply visit the Shopify Help Center (https://shopify.link/vRnL) and login to your account to create a customization request. Cheers. -Elias, Shopify Support
May 29, 2024
Absolutely awful. Templates don't migrate and no easy way to start over and create new templates branded and customized to your store - even from scratch. What a total about face from the old Order Printer app. For now, this is completely unusable, but I'm sure Shopify will force us to use this at some point in the future. The best you can do with this app is a basic shipping list that looks like a printout from a hardware store.
Thank you for taking the time and sharing this feedback. While you can transfer existing templates from Order Printer to Shopify Order Printer (https://shopify.link/18NL), there are some adjustments to you will need to make to the existing variables. That being said, if you need some help with with migrating or customizing the templates, then this is something that our Theme Support team can help you with. Simply visit the Shopify Help Center (https://shopify.link/vRnL) and login to your account to create a customization request. Cheers. -Elias, Shopify Support
May 29, 2024
If you are still running Lagecy do yourself a favor DO NOT GET THIS! Once Lagcey is removed find another option. I would leave a review but I think most other people have already pointed out how once again Shopify has taken something not broken and broke it.
Hi there. Thank you for your review. For some context, we upgraded the app as we transitioned over to a different tech stack that provides a better foundation to grow and roll out features. If you are having issues, please contact us via the Help Center: https://shopify.link/1w5D. That way, our developers can take a closer look. -Mac, Shopify Support
June 13, 2024
UPDATE: Vast improvement with the new IMPORT feature that Shopify has just added. I imported my legacy templates into the Shopify Order Printer and they work perfectly and once again they look beautiful. Thank you for listening, Shopify, and for creating an easy way for shopowners who do not code or mess with liquid to easily recreate their order forms from a legacy app into your app. From a 1 star review to a 5 star review. INITIAL REVIEW: Horrible, frankly. Confusing, not intuitive - you need html knowledge to customize and edit the code. I copied and pasted the code from my legacy app and even with that there are myriad changes that have to be made to add order number. correct date, add shipping. This new app is frustrating and sloppy. Absolutely no way to easily edit this code without vast html experience.
Hello! Thank you for reaching out and sharing your review. We appreciate your input, and I want to assure you that your comments are valuable to us. We will share your feedback with our product development team for review. That being said, if you require assistance with the app you can get in touch with our authenticated Support via the Shopify Help Center: https://shopify.link/vRnL. -Victoria, Shopify Support.
May 29, 2024
It has been most difficult to transfer our invoice templates to this app from the legacy version. I've had to teach myself enough coding to be able to figure out how to make the old template work here, which has taken me so many working hours, for there to find out afterwards that there's issues that many other people are experiencing because they haven't even been fixed by the developers yet. After all that work our template isn't ready to be used yet because there's no solution to page breaks, and the time to use the legacy version is running out. I'm sure I'm speaking for many of us users when I ask for an extension on the legacy app availability, or these issues being fixed asap AND providing sufficient support to those users that don't have the resources to deal with it themselves.
Hi, Caroline. We appreciate you taking the time to reach out and provide your feedback. Please rest assured that we will share your feedback with our product development team to look into. If you require assistance with the app or notice other issues arising, you can contact our authenticated Support by creating a support request through the Shopify Help Center: https://shopify.link/vRnL. -Victoria, Shopify Support.
May 29, 2024
cannot load the old template. can this please be resolved?
Hi, there! Thank you for reaching out and sharing your question. To migrate your old templates, you'll need to copy your template's code from the legacy app, and then paste the code into the new app. However, the new Shopify Order Printer app has a slightly different implementation than the legacy Order Printer app. This means that some of your existing templates might not work initially, and you might need to make some adjustments to your template's code. If you need help with this step, you can reach out to our authenticated Support here (https://shopify.link/vRnL) so we can take a more detailed look. -Victoria, Shopify Support.
May 29, 2024
So far I dislike it. The original one easily allowed you to add logo and the packing slip had large customer address so you can use as a shipping label. We need to be able to easily create to suit our styles
Thank you for sharing this feedback. You can customize the templates (https://shopify.link/p131), which allows you to add your logo or adjust the width of the tables. However, if you need help with these customizations, then this is something that our Theme Support team can help you with. Simply visit the Shopify Help Center (https://shopify.link/vRnL) and login to your account to create a customization request. Cheers. -Elias, Shopify Support
May 28, 2024
Terrible app! Shopify is forcing everyone to migrate without making it simple to do so. If you don't know how to code, it is impossible to do this. No easy way to copy an existing template across as they have changed all the variables. SHOPIFY - You know what you have changed! Please provide us with a help page where we can simply paste our legacy template code, and the variables are automatically corrected. This will enable us to easily intergrate it into the new app.
Thanks for taking the time and sharing this feedback. While we do have a guide to help with migrating the templates from Order Printer to Shopify Order Printer (https://shopify.link/18NL), you will need to update the variables on the existing template. If you need help with migrating the templates and adjusting the variables, then this is something that our Theme Support team can help you with. Please visit the Shopify Help Center (https://shopify.link/vRnL) and login to your account to create a customization request. Cheers. -Elias, Shopify Support
May 28, 2024
The print document button cannot use suddenly on Shopiiy POS
Thank you for letting us know! Please contact our team via the Help Center so we can investigate and work towards a resolution: https://shopify.link/1w5D. -Sophia, Shopify Support
May 27, 2024
The ability to change the output with HTML or Liquid is excellent. No other e-commerce service offers this level of freedom. Invoices could be created in a specified format. Only one feature was reduced. That is that when you output a file as a PDF, it is output with the same file name. In the old 'order print' the order number was included in the file name, so there was no risk of overwriting the file. Thanks to the development team for a great programme. Please keep improving it.
May 27, 2024
I paid for Invoice/Packing Slip template and now I have to use the basic ugly template from Shopify Order Printer. If you want to change the legacy version, you should have bring back our purchased template as well. I'm not familiar with coding, and couldn't adjust the template...
Thank you for taking the time to review the app. While we can't provide support for purchased templates, it is possible that our Theme Support team may be able to help you with customizations if they are within the scope of our Design Policy. Please reach out via the Help Center so we can look into this with you: https://shopify.link/1w5D. -Sophia, Shopify Support
May 27, 2024
Horrible! All the other reviews are very accurate in that this new version is not even remotely better! If you have minimal to zero coding experience, your life with be completely difficult because there is no easy way to format a decent template. Shopify, please do better for all your shop owners. We spend a lot of time and money to curate things down to the smallest detail for our customers. Work with us, not against us!
Thank you for sharing your feedback. I appreciate the desire for an easier way to customize templates, and I'm happy to share that request with our developers for consideration in future updates. -Sophia, Shopify Support
May 27, 2024
None of the shipping details print out on this new APP - don't know if it is regular, expedited, post, courier etc This needs to be FIXED
We appreciate your feedback regarding the new Order Printer app. We are committed to improving the new app to meet the needs and expectations of our users. Your input helps us understand how we can better serve you and the Shopify community. We are taking your feedback seriously and will strive to make necessary adjustments to enhance the app's functionality and user experience. -Emily, Shopify Support
May 27, 2024
If you de-select the "packing slip" option, it says unable to find order on shopify POS. I wish shopify would stop changing things that no-one has asked for and work on the multiple other issues in POS.
Hi there! Thanks for taking the time to share your feedback with us here. We can record this as a request internally with our developer team, if you can reach out via our Help Centre here: (https://shopify.link/7PNJ), so we can gather the info necessary to file this. Thanks again for taking the time to let us know about this! -Don, Shopify Support
May 27, 2024
Install and use is easy. What i am missing is the integration with adapt. No localisation and it does not use the store language. For who is not able to code just do like i did. Create a page in your shop, change to the html view, paste the code of your slip, invoice whatever you want to modify and change to edit view. Make you changes avoiding to cancel any field, change to the html view copy your code and paste it in your printer template. DONE
Thank you for sharing your experience and suggestions for other stores using the app! I am happy to share your feedback with our developers regarding integrating with Shopify Translate & Adapt. -Sophia, Shopify Support
May 26, 2024
I would NOT recommend this app. I have been forced to swap from the old order printer (legacy) to this new rubbish Shopify Order Printer. They gave instructions on how to migrate your old template over but I'm not familiar with coding so I can't do it. My invoice is missing things like gst, the shipping address, the discount amount, notes and other things. Very unhappy!!!!!
Hey there, thanks for the review and providing your feedback. I have noted this feedback with our developers of the application. With that being said, we do have a Help Document that goes into depth about making changes or customizing the templates using the application: https://shopify.link/MQad. Additionally, you can reach out to our Shopify Community forums for assistance from various Partners or Merchants: https://shopify.link/l3br. -Ollie, Shopify Support
May 26, 2024
Able to customize this new template with no issues. Able to add image (logo) on it. Updated the code manually but not very complicated. Need to have a basic understanding of coding, including CSS and liquid template. I give it 4-star because of not able to automatically migrate templates from the old version.
May 26, 2024
This migration was fairly straightforward but you need to engage the same developer that wrote your original templates. Seems like the variables now need to be explicit, the types have been made consistent for things like addresses, and there is a better hierarchy now so you can drill down in a more logical way to the thing you want to include. If I was writing templates from scratch, I would prefer this over the old version. The only thing I haven't been able to figure out is how to make the borders as thick as the borders on the legacy version, but that is just my own shortcoming I think.
May 26, 2024
I don't understand why change the existing one. The new one is not better.
Hello! Thank you for taking the time to share your review. We appreciate you providing your input and will be sure to pass this information along to our product development team for review. -Victoria, Shopify Support.
May 25, 2024
Would have been nice to have a warning that it was going to wipe out all our custom code! thanks for screwing me and costing me an entire day to try to rebuild what i had
Hi there! Thanks for taking the time to share your feedback with us here. You can learn how to make a duplicate copy of any of your themes here on our help site: (https://shopify.link/JGax), for future reference. -Don, Shopify Support