Point of Sale
Unify online and in-person sales with Shopify POS.
Rating
3.0
feedback
384
chart
#1,225
All reviews
Sept. 20, 2023
so far good but i have one major issue with the app. the shopify pos only shows a certain amount of sold items on the screen. If a customer purchases e.g. 13 different items the pos won't list all 13 items, only 10 items. This is a major issue and needs to be fixed as staff won't be able to check if they have charged correctly. I hope this can be fixed so I can give it a 5 star
Hi, there! We're happy to hear that you're enjoying the app. In regards to the issue you mentioned, we'd be happy to learn more. To do so, kindly reach out to our support team via the Help Center right here (https://shopify.link/YWD7). From there, reach out to the virtual Shopify assistant and type in "Contact Support". You will be able to follow the steps to get in touch with our team. -Mac, Shopify Support
Sept. 16, 2023
Tiene de manera nativa en Pos Pro casi toda la funcionalidad que se requiere en un punto de venta. No le dos 5 estrellas porque aun con stocky que es gratuito en la version Pro el manejo de los inventarios es elemental. Me gustaria ver que se integre con un ERP de forma nativa desarrollado por shopify y no por un tercero
Sept. 15, 2023
Sept. 8, 2023
So far so good. There are a few glitches that I am finding, and you cant accept Mastercard and visa gift cards, but pretty good. The worst thing is that you cannot get anyone on a phone line for help- you have to use the chat box but they are pretty efficient with it.
Sept. 5, 2023
Sept. 4, 2023
Aug. 28, 2023
Simple à installer, à paramétrer. fait très bien le job. Des améliorations seraient à apporter au niveau de shopify d'une manière générale, par exemple : pouvoir gérer des prix différents entre boutique on-line et PDV, lorsqu'un client ouvre un compte en boutique qu'il soit automatiquement taggé PDV pour que l'on puisse distinguer les clients boutique physique des clients web.
Using app
About 4 years
Total reviews
6
Average rating
2.8
July 27, 2023
I've been using Shopify's POS system now for the better part of a year for my In-Person events when I do shows. For what I need it to do, it does a good job but I would like to state that it can be slow at times to load items scanned. I've also had issues with the chip reader just not wanting to work so it takes rebooting / unpairing / repairing several times before it finally syncs with my POS system again. Aside from those issues, I have no other complaints! It's been a pretty solid machine that helps me enormously at these conventions. When it finally clonks out, I will most likely migrate over to using the handheld device instead since it's compact.
Hello Fatty Pancake, thank you for your feedback. We are happy to hear that you like using our POS system. As for the barcode and the card reader issue, because you go to events with the POS we always recommend using your own hotspot, the internet in events can be weak at times and causes the hardware to not function as expected. We would also recommend reaching out to the Retail Support to ensure that you go through any troubleshooting steps necessary to get this issue fixed.
April 2, 2022
Deze app werkt goed! Duidelijk, overzichtelijk en handig in gebruik. Enkel een handleiding in Nederlands zou nog handig zijn en eigen ticketnummering.
Hallo LIVTHELABEL, bedankt dat je de tijd hebt genomen om je feedback achter te laten. We zijn blij te weten dat u tevreden bent met de POS-app. Wat betreft uw functieverzoek, ik zal ons beoordelingsteam hier op de hoogte stellen van uw beoordeling. Ze kijken naar feedback van verkopers en nemen deze in overweging voor gebruik op ons platform. Ik weet zeker dat andere verkopers, zoals jijzelf, vergelijkbare behoeften hebben gehad, dus mogelijk zien we deze functie in de toekomst geïmplementeerd in Shopify.
March 30, 2022
The app is a very useful extension of our online store and is very well thought, however there are a few limitations that are so simple in their nature that I find it almost frustrating. First of all, in order to have our store's logo on the receipt, we need to subscribe to a plan of $79 USD per month. Given that at this time, we only need this particular feature, there is no way that we can justify paying this much just to have our logo on it. And second, the Shopify order number does not print on the invoice. The reason why this is frustrating to me is because it can cause confusion when doing financial reports. It is a very simple option that would save us time and confusion. I explained to my team that receipt numbers always match order numbers, but it's just strange to have two different identifiers for the same order. Other than that, an absolute breeze to use. Will definitely stick with Shopify POS and fingers crossed that they work on these small issues.
March 24, 2022
It is better than anything we have used before. Quickly print, easy to use and in PRO plan we have almost everything we need from a POS. We only miss a credit refund option (gift card for a refund can´t be created directly from POS)
March 16, 2022
Great for consolidating all online and in store sales in one place but it would be good if more reports etc were included rather than having to pay extra for additional apps.
Dec. 2, 2021
I really love the POS app. I use it on my iPhone during my pop-up events. Since upgrade to iPhone 12, though, my tap and chip no longer will connect. I've seen this is a common issue on various message boards, etc, with still no resolution. Luckily I still had my chip + swipe that I can use, but it's frustrating not being able to take digital payments like google and Apple anymore.
Nov. 24, 2021
Lässt sich recht gut mit arbeiten, nur beim Checkout fehlt mir eine komfortable Funktion (die jetzige Trinkgeldfunktion ist zu umständlich), um den vom Kunden erhöhten Endbetrag ("Trinkgeld") einzugeben und darauf basierend dann die (schon vorhandenen) Wechselgeld-Infos zu erhalten. Alles in allem würde ich aber sagen, dies ist "Jammern auf hohem Niveau" ;-)
Oct. 20, 2021
I decided to use Shopify for POS and it has been a great way to link my website and in-person sales. Shopify integrates with all of my accounting and marketing tools! Great job!
Dec. 16, 2020
I do not thing that the Pro version should be such a significant upcharge. The functionality is fine but there are already attempts to upgrade my recurring charges all the time and this would DOUBLE my monthly costs. I would also be much more likely to use the Shopify tap and chip etc. if they were more competitive i.e. NOT just the same as Visa and Mastercard through other terminal providers. Shopify is already deep enough in my pockets - if they offered a really good deal (say 1%) on Credit Card fees it would be a no-brainier. Who DEOSN'T like one stop and integration?
Dec. 16, 2020
The point of sale app is very useful for seeing what orders have been made and for viewing analytics about the sales on that particular day such as the top products by net sales and the net payments by type. The point of sale also offers to set up custom payment methods such as a different credit card reader and gift vouchers for example which is very useful. The app is very convenient as it can be used on the ipad/till in store and can be downloaded on phones too which allows us to see how the store is doing from our mobile devices if we are not in the store. The only issue with the app is sometimes if we add new products to Shopify it does not sync properly and some products do not show up on the point of sale or some variants don't come up such as certain sizes could be missing, even though they are perfect and correct in Shopify and on our website. The only solution we found to this issue was to delete and uninstall the app and reinstall it and it seemed to have fixed it. Overall I would recommend the point of sale app, it takes a bit of time to get used to as it is quite different from a regular till and might take a bit of technology knowledge to get used to it, but once you get used to it and give it some time it is very handy to use and handy to keep track of everything happening in your shop. You can also see the orders that have been made online and in store and can filter through them which is another great feature.