Point of Sale
Unify online and in-person sales with Shopify POS.
Rating
2.9
feedback
389
chart
#1,359
All reviews
Review RSS Feed
Jan. 18, 2026
Are no HUMANS working at Shopify assigned to customer care anymore? Or is this POS so bad nobody bothers using it! The automated response since May of 2024 vodes ZERO confidence in new users. I'm trying this on a free trial, but the investment in my time is worth alot and may be a complete waste with no customer service. frankly only here because other YouTubers have recommended the platform. After I do my review, there's plenty of competition out there that I feel is more responsive. You really only have one claim to fame and that's e commerce hopfully you can do that. AI isn't going to cut it 100%
Hi there, we appreciate you taking the time to share your feedback with us, and I’m happy to assure you that we definitely have a human support team who are available 24/7 to help you with your store. You can start a live chat with our team at help.shopify.com (a human support advisor will assist if our chat assistant can’t answer you promptly), or call us through the POS app by going to ... > Support > Contact support and call the number you see there. Our human support team will guide you to get all set up so you can start selling as soon as possible! Rick, Shopify Support
May 31, 2024
This app has been an enormous help! It is super friendly to use and works smoothly.
Dec. 30, 2023
The POS works well for us. We have 75 different vendors with approximately 15,000+ unique inventory skus.
Dec. 28, 2023
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Dec. 16, 2023