Point of Sale
Unify online and in-person sales with Shopify POS.
Rating
3.6
feedback
521
chart
#684
All reviews
Rating Breakdown
Review RSS Feed
Nov. 10, 2023
Yes, I am very happy with the setup or the system and the process - but not so happy with the equipment...I have had a number of issues with the equipment not working properly - especially the chip reader
Hi LeChic Bath Boutique, thank you for taking the time to leave a review. I am happy to hear that the app itself is working well for you. I understand that you have had some issues with your hardware connectivity though. Have you been in touch with our retail support team about this? You can connect with them directly through the POS app under the support tab. They'd be happy to troubleshoot this with you further. -Shay, Shopify Support
Nov. 10, 2023
Nov. 8, 2023
Been using this app for years & love it. I use the LITE version It has its limitations. I was using the full version before when we had retails stores but now, we are online only. But we do still use it when we do events. I believe if you use the POS & Card Reader together the full version should be FREE.
Nov. 7, 2023
muy bien pero la version pro esta demasiado costosa, deberia ser mas accesible
Nov. 7, 2023
I really like the POS some things are a bit frustrating trying to add collections and all you have to do and can never talk to a human always a chat bot that never helps
Thank you for reaching out and bringing this to our attention. If you find it a bit frustrating to add collections on the Shopify POS app, then we'd recommend using the Shopify mobile app (https://shopify.link/PdVk) as it can provide a closer experience to the Shopify admin. That being said, if you need further support and/or you'd like to chat with one of our advisors, then we'd be happy to continue assisting you through live chats. Simply visit the Shopify Help Center (https://shopify.link/vRnL) and let our automated chat know where you need help with. From there, simply login to your account and follow the onscreen prompts until an option to chat with an advisor appears. Cheers. -Elias, Shopify Support
Nov. 7, 2023
Nov. 7, 2023
The app is perfect, except for one thing. You can not exchange a product in POS Lite. To be able to exchange an item, you need to upgrade to Pro, for 85$, just to have that one feature, and that I feel is too much.
Thank you for taking the time and sharing this feedback. We understand that you feel having to use POS Pro for the exchange feature costs too much, and we'd be happy to share your feedback with our development team. If you have any other feedback to share, then please don't hesitate to get in touch with us via the Shopify Help Center (https://shopify.link/vRnL). Cheers. -Elias, Shopify Support
Nov. 2, 2023
Nov. 2, 2023
Love it’s ease of use and integrations with My shopify web site and payments
Nov. 2, 2023
Oct. 31, 2023
Oct. 28, 2023
This is by far the most anoquated and difficult system. Furthermore Shopify should catch up with the times as people have been requesting desktop and pc option since 2016 and earlier. They force you to buy their equipment and it is a joke at best. The industry has moved on from this crappy equipment and so should shopify. Many of shopifys own aps do not work with POS and processes are aweful. We have tried everything to try to get their support but keep getting run around and being told this is not normal issues. LIES
Hi, there. Thank you for taking the time to leave us a review for Shopify Point of Sale. We're always eager to collect feedback regarding our products, so we can continue to provide world-class quality to merchants across the globe. I wanted to s suggestthat you reach out to our Retail Support Team using the phone number you can find under the 'Support' Tab in your POS App. These folks are specialized to provide support to our POS Merchants, and are happy to receive any specific feedback you would like to share that can help us improve our apps, and our Point of Sales system overall. Thanks! -Imogen, Shopify Support
Oct. 28, 2023
Generally its a nice implementation of POS and easy to use. A little buggy with the BT connections to barcode reader dropping almost daily. Still missing some major features compared to Square (where I migrated from). My biggest gripes are the lack of options for barcode readers and the card terminal in Australia is a toy - more like a calculator. My customers find the screen on the card reader hard to see, there is a lack of audio beep on payment, charger cable comes out side (ugly) and no cradle for security. Still has a long way to go...! If Shopify provided better options for the card reader and barcode readers that don't cost $600 it would be a 5 star
Hi there, Long Reef Surf. Thank you for taking the time to provide us with this feedback around our POS Card Reader options. We're always looking to provide quality options for our Merchants across the globe, and we're hard at work fine-tuning our product offerings. I've gone ahead and passed along your review to our Retail Team for them to review. Though I can't promise what the outcome of their review will be, you can trust that information has been passed along to the folks that need to see it. Thanks! -Imogen, Shopify Support