Point of Sale
Unify online and in-person sales with Shopify POS.
Rating
3.6
feedback
521
chart
#683
All reviews
Rating Breakdown
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Sept. 8, 2023
While my experience with Shopify POS has generally been positive, there are a couple of challenges. The barcode reading feature doesn't always work smoothly, and I've noticed that tap pay often disables itself. Additionally, toggling back and forth between functions seems to generate false abandoned carts, which can be a bit frustrating. It's worth noting that these issues seem to be affecting my business, so I'd appreciate any insights or solutions to improve these aspects of the system.
Thanks for bringing this to our attention and taking the time to write a review. I am going to provide this as a suggestion to our developers to have this looked into further. With that being said, I encourage you to speak with our live support about these issues that you are experiencing: https://shopify.link/mLA. This will allow our support to take a further look into the setup of the online store to advise further. We appreciate you providing your feedback about the application. -Ollie, Shopify Support
Sept. 7, 2023
Sept. 6, 2023
Sept. 5, 2023
Nach über 20 Jahren Erfahrung mit Kassensystemen habe ich endlich eine POS-Lösung gefunden die den Alltag im Handel extrem vereinfacht. Die App ist Einfach, Intuitiv, stabil, bietet alles was man im Alltag braucht und noch etliche nützliche Features darüber hinaus. Multichannel ist nicht länger ein wünschenswerter Gedanke sondern wird mit Shopify POS ohne Hürden umgesetzt. Unser Team und unsere Kunden sind jeden Tag aufs neue begeistert! Es gibt nichts Besseres.
Sept. 4, 2023
Aug. 24, 2023
Hi! I would like for the Chipper to hold a charge longer and to stop going into sleep mode. Otherwise, I like using it. Thanks! Jennie :)
Thanks for your review, Jennie! For context, the Chipper reader can process around 500-600 transactions daily, when fully charged. Merchants are recommended to charge the battery daily as needed in order to meet this estimated transaction number. If the Chipper has been inactive for more than 30 seconds, it enters standby mode to conserve power. The reader will stay connected to your iOS or Android device while in standby mode, and will automatically exit the standby mode when you resume activity. If you're running into specific issues with the Chipper and its battery life however, feel free to contact our Retail Support team via your POS app by tapping = > Support > Contact support. Our team can investigate the issues in more detail and provide the necessary troubleshooting from there. Thanks! -Kimi, Shopify Support
May 11, 2023
I have been a vendor at 4 festivals so far for a total of 6 full days and used their chip reader and this POS app. No problems other than disconnecting from the hot spot a couple times due to my phone or IPad. Although I could not print the report offered on days totals from the POS the print button was not clickable. Very easy to use and set up. Just have to make sure products are set to POS in Shopify admin. and disable tax setting when done if you're collecting taxes in another state temporarily. Other wise taxes will be collected on online orders if someone from that state orders online. Setting up inventory for the POS in the Shopify admin is confusing for me, for others probably not so. When I have more time I will call support to help me figure out. The POS app and reader has worked well for me.
April 21, 2023
Super easy so far. I am a physical store and purchased the iPad stand, barcode reader, receipt printer and chip reader. I purchased a cheaper cash drawer off Amazon. Everything was able to set up smoothly, including the cash drawer. I am not tech savvy, but I was able to set it up myself with no issues. With the barcode scanner, checkout is a breeze. The app makes it possible to personalize options. Add discounts in a click. Very user friendly. Once I am financially able to justify it, I would like to upgrade to the pro, but it's not feasible at this time. I would really like to be able to print a survey but haven't found one yet. I don't know if it exists?
April 14, 2023
Nous l'utilisons depuis maintenant 6 ans dans notre boutique en France, l'appli est souvent mise à jour. C'est parfait. Possibilité de rajouter des applications utilisés sur notre boutique en ligne. Les stocks sont liés c'est super
April 25, 2022
I use this app at markets and pop-ups and it's great. So simple to use and modify to make it work for me. You can easily add the discount codes etc and move things so they are in the easiest place.
April 23, 2022
Love it.... its very easy & user friendly to use this app. I would like to know how can i differenciate my charges when charging a client in store and when charging at a trade event using shopify POS on phone.
April 6, 2022
So far so good! I used the PoS for the first time at a local market. I did experience a blip in which the cc scanner would not connect with the app despite it working 5 minutes beforehand but after a hard reset everything connected again and worked with ease. I enjoy the flexibility of the app as well as being able to easily scan our barcodes with the phone.
April 2, 2022
We love it! The POS works well, easy to use, and Shopify support are so QUICK to help with any questions.
March 22, 2022
I love this app, it helps me add fisical sales faster thand on the shopify page itself, it's great to use when i have some Market events.
March 19, 2022
It's so easy to use!!!! It really does all the work for me. I can do everything on this app. Add customers and all!!!!!