Shopify Subscriptions
Drive more sales with subscriptions
Rating
2.8
feedback
104
chart
#10,000
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
29%
-
Less than a day
17%
-
Less than a month
48%
-
Less than a year
28%
-
More than a year
1%
Reviews Summary
The reviews for this Shopify App are quite polarized, with a mix of positive and negative feedback. On the positive side, some users find the app easy to use and appreciate its simplicity, especially for setting up subscriptions for physical and virtual products. However, the negative reviews highlight significant issues with subscription management, lack of essential features like subscription editing, forecasting, and API access, as well as poor customer support. Users express frustration with the app's limitations, glitches, and the overall lack of functionality for managing subscriptions effectively. The app seems to fall short in meeting the needs of businesses looking for a robust subscription management solution, with many users considering switching to alternative apps for better functionality and support.
Highlights
Rating Breakdown
Review RSS Feed
All reviews
May 6, 2025
The app is fine for shops with small inventories with prices that never change, nor ever run promotions. For larger inventories.. let's just say Happy Clicking. You have to click each product individually to add it to a group. Why can't I just add collections? Then, if you are running a short term promotion, when the customer creates the subscription, they keep the promotional price from thereon. If you put your prices up, the subscription price does not change. You have to go in and manually change each contract. I don't want to offer a fixed price to our customers. I am offering a service to make their lives easier so they don't have to visit us every month to place their orders. When our prices change, the subscription price should change. Fixed pricing would only be useful if I could set an expiry date.
Thank you for your feedback!Totally hear you on the need to improve the experience in selecting products. We’ve shared your feedback internally. As for the promotions, I recommend you create a discount in the Shopify admin. When doing so, you can select if it applies to one-time purchases, subscriptions, or both. If you select subscriptions or both, you will see a section at the bottom that allows you to limit the use of the discount on recurring payments for subscriptions. This allows you to limit the discount to only the first order or a set up a maximum number of orders for which the discount can be applied. You can create an automatic discount or a discount code, as you prefer. Hope this helps!
May 2, 2025
The app is nice but at the bottom by the footer there is the subsciption options that just wont go away, too hard to setup i guess ill have to PAY for this FREE feature somewhere else. Wasted my entire day on this
April 29, 2025
This app is a disappointing reflection of the current state of affairs at Shopify. Its rushed and careless release speaks volumes about the level of disregard the company has for its non–Shopify Plus merchants. It’s painfully clear that Shopify’s priorities lie almost exclusively with their high-paying enterprise clients, while the rest of us — small to mid-sized businesses — are treated as an afterthought. The most glaring issue? Merchants cannot even manage their subscriptions through the app. This isn’t an obscure oversight — it’s a fundamental feature. And let’s be honest: the developers are fully aware of this. These are not amateurs; they know what they’re doing. The omission is deliberate, or at best, dismissive. Will Shopify fix this? Highly unlikely. Why would they invest in improving a freebie app that doesn't generate revenue directly, especially when it's meant for the merchants they barely acknowledge? This app feels more like a checkbox on a roadmap than a genuinely useful tool. At the end of the day, this situation reinforces what many of us have felt for a long time: unless you’re paying for Shopify Plus, you’re not worth their time. This app isn’t just broken — it’s a symptom of a broader issue of neglect and misplaced priorities.
March 31, 2025
One of the main reasons why we switched over to Shopify was to get access to subscriptions for our customers. This app has been a huge dissapointment. It is so bad and we have almost considered not to offer subscriptions for our customers. However we will try to find another subscription App. - Customers can't amend their subscriptions, nor can we. - We can't see future subscription orders, not even on the same day. - When updating prices we have to go in on every single contract and change it manually. Bad! Bad! Bad!
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