Shopify Subscriptions
Drive more sales with subscriptions
Rating
3.1
feedback
129
chart
#6,916
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
15%
-
Less than a day
12%
-
Less than a month
40%
-
Less than a year
30%
-
More than a year
0%
Reviews Summary
The reviews for this Shopify App are quite polarized, with a mix of positive and negative feedback. On the positive side, some users find the app easy to use and appreciate its simplicity, especially for setting up subscriptions for physical and virtual products. However, the negative reviews highlight significant issues with subscription management, lack of essential features like subscription editing, forecasting, and API access, as well as poor customer support. Users express frustration with the app's limitations, glitches, and the overall lack of functionality for managing subscriptions effectively. The app seems to fall short in meeting the needs of businesses looking for a robust subscription management solution, with many users considering switching to alternative apps for better functionality and support.
Highlights
Rating Breakdown
Review RSS Feed
All reviews
April 29, 2025
This app is a disappointing reflection of the current state of affairs at Shopify. Its rushed and careless release speaks volumes about the level of disregard the company has for its non–Shopify Plus merchants. It’s painfully clear that Shopify’s priorities lie almost exclusively with their high-paying enterprise clients, while the rest of us — small to mid-sized businesses — are treated as an afterthought. The most glaring issue? Merchants cannot even manage their subscriptions through the app. This isn’t an obscure oversight — it’s a fundamental feature. And let’s be honest: the developers are fully aware of this. These are not amateurs; they know what they’re doing. The omission is deliberate, or at best, dismissive. Will Shopify fix this? Highly unlikely. Why would they invest in improving a freebie app that doesn't generate revenue directly, especially when it's meant for the merchants they barely acknowledge? This app feels more like a checkbox on a roadmap than a genuinely useful tool. At the end of the day, this situation reinforces what many of us have felt for a long time: unless you’re paying for Shopify Plus, you’re not worth their time. This app isn’t just broken — it’s a symptom of a broader issue of neglect and misplaced priorities.
March 31, 2025
One of the main reasons why we switched over to Shopify was to get access to subscriptions for our customers. This app has been a huge dissapointment. It is so bad and we have almost considered not to offer subscriptions for our customers. However we will try to find another subscription App. - Customers can't amend their subscriptions, nor can we. - We can't see future subscription orders, not even on the same day. - When updating prices we have to go in on every single contract and change it manually. Bad! Bad! Bad!
March 30, 2025
Don't waste your time trying to get this app to work!! Nothing about it work as described, customer support could not help at all. We deleted this app and moved on.
March 16, 2025
There is literally no subscription management for customers, we have tried and tested a bunch of scenarios to get it to work and it never does. If we could give zero stars, we would.
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