Rating

3.5

feedback

565

Reviews

chart

#9,392

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    3%
  • Less than a day
    4%
  • Less than a month
    15%
  • Less than a year
    57%
  • More than a year
    19%

Reviews Summary

The reviews for the Shopify Subscriptions app are mixed, with both positive and negative feedback from users. Positive aspects include ease of installation and setup, good service quality, and the app being free. However, negative themes include limitations in customization, difficulty in managing subscriptions, lack of customer service, and issues with subscription management such as customers not being able to cancel easily or update their subscriptions.

Highlights

Ease of installation and setup, good service quality, free app
Limitations in customization, difficulty in managing subscriptions
Lack of customer service, issues with subscription management

Rating Breakdown

  • 5
    42% (235 ratings)
  • 4
    12% (65 ratings)
  • 3
    15% (87 ratings)
  • 2
    9% (51 ratings)
  • 1
    21% (119 ratings)

Reviews with Text

  • 45% (250)
Review RSS Feed Review RSS Feed

All reviews

1 / 5 Share

March 26, 2026

it is limited - customers want to be able to add one off products to their subscriptions and can't. It's also not easy to find a customer within the app. It's very limited.

Using app

--

Total reviews

3

Average rating

3.7

1 / 5 Share

March 25, 2026

Using app

--

Total reviews

1

Average rating

1.0

5 / 5 Share

March 25, 2026

Using app

--

Total reviews

2

Average rating

5.0

5 / 5 Share

March 25, 2026

Using app

--

Total reviews

2

Average rating

5.0

1 / 5 Share

March 21, 2026

randomly stopped loading on my website

Using app

About 1 month

Total reviews

1

Average rating

1.0

All reviews

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