Shopify Subscriptions
Drive more sales with subscriptions
Rating
3.5
feedback
493
chart
#12,018
All reviews
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Sept. 22, 2025
This app is majorly undeveloped and has caused me nothing but time, headaches, and problems. 1. No search function to easily look up subscriptions by customer or product. 2. Very limited function for customers, they cannot add/delete products to a recurring subscription or even alter frequency. Causing a lot of wasted time for our staff to help with a basic function. 3. No option to choose a date or have a subscription run early. Usually, resorting to customers having to cancel or our staff having to do a very tedious work around that again wastes time. 4. If you pause a subscription and restart it is for the next billing cycle as originally set up, not for that day. 5. Lots of glitches with skipped inventory and no way to alert shopowner. to skipped subscriptions. 6. Importing from another app is inadvisable. Formatting is a nightmare and even though there is supposedly a failsafe to prevent duplicate subscriptions. We got quite a few, even some in triple. Worse when speaking to a customer that had a triplicate subscription, she only saw one in her account. We have had a lot of cancellations and unhappy customers. Save yourself some time, You are better off with a third party app.
Sept. 22, 2025
Sept. 21, 2025
The Subscription App has not only streamlined our membership process and provided consistent monthly support from our community, but it has also enabled us to effectively track one of our key revenue streams. This is crucial for ensuring the smooth operation of our business and the successful allocation of our initiatives across the African continent.
Sept. 18, 2025
Sept. 18, 2025
Sept. 17, 2025
Sept. 17, 2025
When I have different variants on the subscription, it doesn't show the right sku on the order- which SUCKS. So I don't know what the customer actually wanted.
Sept. 16, 2025
There is not enough data for me to troubleshoot when customers subscriptions need to be managed and now TWICE I have had a customer's subscription skip when they did not want it to. Not card processing issues. The only thing that happened is both customers had skipped the previous month. No help from support.
Sept. 16, 2025
Sept. 15, 2025
5 star app Great app - works smoothly with no issues. I combined it with the Subscriptions Styles app for a nicer look, and together they’re perfect.
Sept. 13, 2025
UI is terrible. Should work with bundles, but it doesn't, which creates huge issues in tracking my inventory, because i have to use workarounds like creating an item that is a multipack, but then the inventory tracking is way off. boooooo. otherwise, barebones just fine.
Sept. 11, 2025
Needs improvment on customer subscription management side. Broken links and poor flexibilty in subscriptions.
Sept. 9, 2025
Sept. 8, 2025
Doesn't link properly with my inventory. I missed 3 months of subscriptions and had multiple customers cancel their subscriptions. I was on with customer service dozens of times but no one could identify the issue. I do not recommend this service.
Sept. 5, 2025
It would be nice if Shopify Subscriptions app worked with the Shopify Bundles app