Shopify Subscriptions
Drive more sales with subscriptions
Rating
3.0
feedback
108
chart
#7,370
All reviews
Rating Breakdown
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June 13, 2024
June 2, 2024
an easy and free way to sell subscription-based products and services. I highly recommend giving it a try before considering third-party integrations.
May 31, 2024
May 26, 2024
Added this app. The options are showing twice on my product page. 1st in the normal space. 2nd showing after the footer. Tried to get support. Shopify told me to speak to the app support? Its just brings me back to shopify support. Who can give us support for this app that does not work.
Hi there, We have made updates that solve the problems you faced for the placement of the subscription widget To ensure the correct placement of the subscription widget we recommend that - If you are on a vintage theme, ensure that you have added the code snipped to the product template before turning on the app embed. Adding the code snippet will ensure that the widget displays in the correct place on the product page. You'll have to add the code snipped to the appropriate section of the product template. See the vintage theme instructions on this page: https://help.shopify.com/en/manual/products/purchase-options/shopify-subscriptions/setup#display-subscriptions-on-online-store. -If you are on a 2.0 theme please ensure that the app embed is toggled to off. App embeds are only used for vintage themes. Hope this helps! We thank you for feedback that helped with the continuous evolution of our app Best, Ameya Bongale Product, Shopify Subscriptions
May 21, 2024
Pleins de soucis avec. Les modes d'expedition n'apparaissent pas (point retrait n'apparait pas) Vous ne pouvez pas personnalisé la bannière
Bonjour, Nous sommes désolés que vous ayez rencontré des problèmes lors de l'utilisation des abonnements Shopify. Vos commentaires sont cruciaux pour nous. Bien que notre application soit conçue pour des cas d'utilisation simples, nous informerons notre équipe de développement des besoins que vous avez soulignés pour la future version de notre application. Veuillez contacter nos équipes d'assistance afin que nous puissions poursuivre la conversation et vous aider à résoudre les problèmes. Best, Ameya Bongale Product Manager, Subscriptions
May 15, 2024
App doesn't work at all. People try and subscribe (I tested myself) and it still shows as 0 active subscribers. Moved from another app to this and have now lost all my subscribers - so thanks very much.
Hello, We apologize that you ran into issues using Shopify Subscriptions. Your feedback is valuable. Please reach out to our support teams so we can continue the conversation and assist in solving the issues. In the meantime, there is more information on how to migrate customers from other apps to our subscriptions app. I am linking it here - https://help.shopify.com/en/manual/products/purchase-options/shopify-subscriptions/import-export Hope this helps resolve this issue if it's related to importing exisiting contracts from another app! Best, Ameya Bongale Product Manager, Subscriptions
May 5, 2024
Worst app ever!!! Won't let you correctly separate discount codes per item only per Package. And also, if you use this app on one item, then on every single item that you sell, it will show an option for a monthly subscription. Poorly designed.
Hello, Thank you for taking the time to provide us with feedback. Please reach out to our support teams so we can continue the conversation and assist in solving the issues your issues. We value your contribution towards the evolution of our app. Best, Ameya Bongale Product, Shopify Subscriptions
Oct. 25, 2024
Too many glitches. Works sometimes. Needs serious improvements. 1. If payment failed and customer updates their credit card there is no way customer can trigger and approve the payment again, they are left contacting us, we then cancel the subscription and then tell them to make a new one on the site. *Note, Shopify support is not equipped to handles these issues, we just go around in circles since they don't understand their own products. 2. When customer payment fails, no reason is given to us merchants, so we have no explanation for the customer. 3. Customer cant change or move the date, eg if they order every 6 weeks and want it to trigger at 5 weeks and reset the schedule from 6 weeks from manual payment they cant do it. Please work on fixing these issues, otherwise, I am forced to abandoned the Shopify Subscriptions App.
Hello. Thank you for taking the time to give us feedback and apologize that you ran into issues using Shopify Subscriptions. I replicated the steps on the Deli Donut Blend on your store, but could not uncover any glitchy behaviour. All the variants displayed the subscription option every time. However, if you are still running into any challenges please reach out to our support teams so we can continue the conversation and assist in solving the issues. Best, Ameya Bongale Product Manager, Subscriptions
April 29, 2024
does this work anymore????
Hello, We apologize that you ran into issues using Shopify Subscriptions. Yes, the app is working and supports simple subscription functionality and use cases. Please reach out to our support teams so we can continue the conversation and assist in solving the issues that you may be facing. Best, Ameya Bongale Product Manager, Subscriptions
April 28, 2024
I was looking for a subscription app and left this one to last, because of the poor reviews. But none of the others did what I needed, so I tried this one. And I like it so far. Some reviews said customers can't manage their subscriptions, but they can. This one has the best features for free, and has the nicest interface and easiest integration in my opinion.
April 25, 2024
Easy to set up and use,only been using for a week and already seeing benefits.