Shopify Subscriptions

Feb. 9, 2024

doesn't even work properly, did not show on store front

Feb. 8, 2024

I installed this app to try and see if I could move our company club subscriptions in house - I followed all the steps and couldn't even get the subscription option button to appear on the PDP. After looking into this I have found that the app is not compatible with third party payment gateways, and can only be used with the Native Shopify payment gateways - which are not supported in South Africa - essentially making this app unusable in South Africa.

Feb. 7, 2024

This app will not apply discounts as directed when subscription items are placed in the cart. Support from Shopify as a whole is poor. Trying to obtain help in support results in promises to email back with solutions, which never occurs. Additionally, attempts to get assistance with issues migrating customers from a 3rd party app was also unhelpful and excusatory.

Feb. 6, 2024

Instantly failed the setup with missing hungarian translation in the widget (Translation missing: hu.no_subscriptions_warning_banner.message), and there is no place where I can manually create these translations.

Feb. 4, 2024

言語の変更ができないです。

Feb. 3, 2024

Doesn't support mobile view on your store

Feb. 2, 2024

This seemed like an easy app and I was thrilled to see it however, once it was installed, the subscribe and save option could only appear at the top of the page instead of organically within the add to cart area as shown in the images used in the app details on the shopify app store. In addition, even when the code was added as directed by the shopify helpdesk, the subscribe now button would not appear. I will be uninstalling as it clearly did not have the kinks worked out.

Feb. 2, 2024

We have been waiting for this for ages and were so excited to see it finally launched, but the recurring charge does not include shipping in the total, so it is unusable. Please add shipping to the recurring charge amount on the checkout page so customers (and shops) can see the total £/amount they agree to pay monthly. I don't want to give this one star. I see the effort and intent to help (thank you), but hiding shipping will create problems and awkward conversations with customers.

Feb. 2, 2024

Really disappointing. Selecting to display only subscription as purchase method doesn’t work, product cannot be added to cart. On top of that no trials, poor widget, and lack of possibility to translate. Unusable

Feb. 2, 2024

It's a good start, but the functionality is extremely limited for someone coming from one of the paid subscription apps. For example you cannot choose a specific date a customer will be charged for their subscription every month. Hopefully they will keep developing features and add options in the future. Edit: just changed my review to one star because customers only get a single shipping option, no matter how many options you have available

Feb. 1, 2024

Just installed then immediately uninstalled as it failed at the first hurdle, I would have hoped that these issues would have been ironed out beforehand, considering how long it has taken to be released.

Feb. 1, 2024

As a company with 90% of business as subscriptions, this is a crucial component to our business. We serve over 3,500 recurring customers, so we are quite familiar with this process. We have been excited about this app for quite some time now! Other apps take a big murky commission, don't integrate with Shopify well, and don't have the User Interface customers deserve. I'm writing this review in the hopes Shopify will improve it, and we can switch ASAP. Shopify here's what you need to do! 1. Offer a minimum quantity, for example we don't deliver less than 4 jugs. 2. Offer quantity break discounts, for example buy 4 jugs get 10% discount, buy 6 jugs get a 15% discount. 3. Offer a way to integrate customer's data from other subscription apps like Bold. This will save customers the time to have to resign up, since all of their payment data is already saved in Paypal or Stripe. 4. Make a way for customers to pay with shop pay, a credit card, paypal, or with coinbase integration. 5. Provide analytics, like customer retention, average subscription length, upcoming revenue, amount of subscriptions and history of growth, lifetime value, average subscription amount, and paused subscriptions with option to message them. 6. Make a nice customer interface that lets business choose what options customers can edit. Happy to provide lots more feedback if someone wants to reach out to us, that would be much appreciated.

Jan. 31, 2024

- Limited options generally - Can't choose to sell all products, or a category or by tag with subscriptions - Must pick one and one product into a subscription. Then it crashes! I had to make 4 subscriptions profiles to fit all our 200+ products in subscriptions. - No translations possible for text displayed on product page (English only) - Disappointing! - Still no fix to offer customers more than - 1 - shipping option (not app related but still - come on guys!) This is still the same app i pilot tested this summer, but i can't see any changes. I would recommend Shopify release a proper update at least to the points above, to make this app worth using. I really hope you work on this app!