Shopify Subscriptions
All reviews
It's really too basic. I created my own custom software to manage my subscriptions business. Now I only use this app to add the subscription widget on my product page but that's it.
We haven't used this yet so we can't rate it.
The customer can't cancel their own subscriptions. Poor customer experience.
does not let the customer update or amed the subscription - fags oan error so low score
The Shopify Subscriptions app is easy to enable, but that’s where the positives end. The feature set is extremely limited, with little flexibility, poor visibility into subscription issues, and insufficient tools to manage failed payments or customer experience. For a native Shopify app, this feels unfinished. Fine for the most basic use cases. Merchants with real subscription volume or customer expectations should strongly consider paid alternatives.
Customers cannot find the unsubscribe easily.
its impossible for customers to cancel a subscription through this app. if you are doing large numbers of subscriptions this would be SUPER CHALLENGING! For my small business the free part outweighs the inconvenience of the customer needing to email me to cancel vs doing it themselves.
Not very customizable on the front end, instructions are bad on how to customize if at all possible.
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