Shopify Subscriptions

Very hard to get raw data to see what subscriptions are coming up. Not very user friendly on our end, not fantastic on the users end either

Zero functionality, no ability to search, lots of bugs that caused quadruple charging of some customers, support refuses to assist.

It's frustrating that Shopify Subscriptions doesn't offer better in-app analytics and subscription management. Key use cases that are missing for us include by-store (physical retail) subscription pickup reporting. Each store struggles to review how by-store subscription pickups will happen in any given period. Additionally, there is little in the way of notification functionality to let us know when a new customers subscribes or cancels. We have to monitor this ourselves. Frankly, I believe this app could be so much more functional if Shopify would invest more in it's own app ecosystem instead of allowing third parties to milk Shopify Pro customers like us for every dollar just to implement a reasonable Wine Club (our store's use case).

Recurring orders use the due date and time of the original order and needs to be manually updated. Customers can not make modifications to subscription contents or due date/time. They must cancel the subscription and recreate. No relevant reporting available. No alert to shop owner when subscriptions don't run. Shop owner cannot edit customer subscriptions.

pas encore intégré à tout et on peut faire peut de chose, surtout en api :-) après elle fonctionne bien