Shopify Subscriptions
Drive more sales with subscriptions
Rating
3.5
feedback
493
chart
#12,018
All reviews
Review RSS Feed
Nov. 5, 2025
Great to have this integrated as a free native app, however it does have a few bugs and isn't the easiest to manage
Nov. 4, 2025
customers can't cancel subscriptions
Store
Yamabushi Farms
Using app
4 months
Nov. 4, 2025
This app works great. The only thing I would improve is giving an active count for the subscriptions so businesses could plan for inventory needs for the subscription items. Currently I have to count them manually.
Store
Mountaintop Yarn
Using app
Over 1 year
Nov. 3, 2025
Needs to be much cleaner on the front end of the website. Like a drop down to choose which frequency, also needs to have a customer portal integrated directly into the dashboard of the store.
Store
Haia Wellness
Using app
Almost 2 years
Nov. 3, 2025
customers can't adjust on their end
Store
Big Kick Coffee
Using app
Almost 2 years
Nov. 1, 2025
I like having a free subscription option to offer to customers but it would be nice if once a customer subscribes, there were better ways to manage the inventory (i.e., always renewing even when stock says sold out) and allowing the customers to change variants. I've also received several complaints that legacy account members can't access their subscription while logged in, they have to request a code and a different login screen that is very frustrating.
Store
Raeven's Attic
Using app
3 months
Oct. 31, 2025
The app is pretty good but would be good if there was "add to next shipment" functionality for them to be able to add additional one-time items to the same shipment.
Store
Selkirk Sport
Using app
25 days
Oct. 29, 2025
It's great that's it's free. So far we do not have a lot of customers on subscription so it works fine, but when you need to make changes to the subscription it's very limited choice. For example, I can not remove shipping costs from ongoing subscriptions. I once tried to change the frequency of the subscription and it didn't count from the last purchase date but count from today. It's quite annoying, but for a small store with few subscriptions it does the job.
Oct. 28, 2025
Needs Major Improvements for Real-World Merchants I really wanted to like Shopify Subscriptions — it seemed like a clean, native solution. Unfortunately, it falls short in a few critical ways that make it hard to manage customers and maintain trust. First, subscription pricing doesn’t update when product prices change. Customers continue seeing old prices in their accounts, which causes confusion and unnecessary emails trying to clarify what they’re actually paying. This should be basic functionality. Second, there’s no way to “Ship Now” or manually adjust the next processing date. That’s a major frustration for both merchants and customers. When someone wants to move up their next order, the only workaround is to cancel and start a new subscription — which is clunky and completely unnecessary. I’ve contacted Shopify multiple times, and while support is friendly, these limitations have existed for months with no sign of change. I love Shopify as a platform, but this app feels unfinished and lacks the flexibility that serious subscription businesses need. Please prioritize these features — they’re essential for merchants who rely on subscriptions to keep customers happy.
Oct. 26, 2025