Etsy Integration ‑ ShopList
ShopList - seamless integration between Shopify and Etsy
Rating
3.9
feedback
69
chart
#1,706
All reviews
Rating Breakdown
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Feb. 2, 2024
Very disappointing, their support e-mail does not respond. All of the other Shopify apps I use has very responsive support. I am hoping they will read my rating and contact me. 2/2/24 Update: I got an email from the company asking me to "Kindly requesting you please update your review." My review is still the same because the app service did not improve as there are many inconsistencies and bugs. Hope you enjoy this update.
Hello, You have connected with our support team over chat and emails for multiple issues and we have fixed them in no time. Our support team was always available 24/7 to resolve all your issues. We have never hesitant to attend your messages and worked on the fixes immediately. Only after fixing issues, we have requested to update the review. We would like to emphasize again that we are always open to take all your feedback and continue to improve our services. Thanks, ShopList
Sept. 4, 2022
Had a problem with an order not being correctly transferred. Was solved right away by customer service. Thx
Aug. 23, 2022
I use this app to help us sync our Etsy and Shopify shops. The app works very well so long as you have a consistent SKU system for your listings. In case of problems, they have very responsive and helpful customer service!
July 25, 2022
I am really happy that I am using this app, saves so much time and simple to us. Had a minor problem and the Support was Instant by Narasimha V. Would recommend to any one especially as It saves so much time.
July 14, 2022
This is my 3rd Etsy <-> Shopify app I have tried. I wish I had learned to code because the best of them so far is this one, but it's not without it's own problems. It did not even seem to work at first, but support fixed it rather quickly. I'm giving it 3 stars because these apps just seem to always have lots of little problems/missing features, almost like no one really uses them, or asks for features. And if people are asking for things and not getting them, well that's not good either. The few issues/ideas I have reported them to support but no follow ups to my email on the issues. I'm really also surprised at the lack of simple things not in the program, like being able to set Etsy Sections in the category profiles. This sure would save a lot of time, as well as a products weight does not seem to be exported to Etsy, and again odd that the profile categories do not allow setting item dimensions. Also forcing me to set a default shipping profile that is not using calculated shipping just like all my stuff on etsy sells for, it just seems odd, so I have to remember to change that on Etsy.com. While the app is a little bit of a time saver, it's also still requiring me to do so much manual work to properly list an item on Etsy. At this time because it's really requiring me to do so much more extra work, I don't feel it's worth paying for. I do understand apps can't do everything. But I really am spending more time than I should be fixing things in Etsy.com that should be handled by this app. I'm going to look for other apps for now. Maybe I'll take look again later.
June 30, 2022
It's a bit slow and buggy but in time things are getting fixed and working. It's a good deal for the price.
June 3, 2022
I've tried this app two different times now and it still does not work properly. I want to cancel but they do not make it easy. Beware.
April 19, 2022
This app is awesome! It really does what it's supposed to do. Very easy to navigate and the customer support is excellent!
April 18, 2022
Useful app to sync orders and products with etsy and shopify. The support staff were quick and helpful as well!
April 13, 2022
I have been searching for this kind of app for years, I highly recommend this app, i love their customer service too. very helpful.Excellent work guys.
April 12, 2022
This App Works Great For Importing Your Shopify Products To Your Etsy Account. Customer Service Is Just As Great.
April 8, 2022
Very helpful support team. Had a simple issue and they promptly scheduled a meeting to solve the problem. App is very easy to use and does exactly as advertised.
April 27, 2022
I've been using the app for about a month now and i am constantly having the same issue where my orders from etsy aren't synching to my shopify store. Which is a HUGE problem to me. I need my inventory to be the same on both platforms. I've contacted support 3 times about the same issue already, they manually fix it every time but why does it keep happening? Sometimes the order syncs automatically, sometimes it takes a few minutes or even hours, and sometimes it doesn't sync at all. It's getting quite annnoying and I'm really considering finding another app at this point because it's enerving having the same issue over and over again especially when you're paying for this service. And their customer support sucks big time!
Hi, You started using our app since 1 month and you got the issue 3 times and in that 2 issue are with your product/variant mapping which you had to fix from your side and another time happened due to some server issue. However when ever you have reached out to us we responded promptly and fixed your issues. Also for this reasons you have asked app for 2 months free which is not fair at all. Finally you have asked for the refund and we immediately accepted for that. We are continuously working for betterment of the app. Our support team was available whenever you need. Thanks, ShopList.
May 15, 2022
UPDATE: 5/15/22 - They stopped supporting me and the app has all but stopped working. It is no longer transferring the tracking information from Shopify to Etsy and they were never able to get it fixed. It also wouldn't allow me to list a new product without a shipping profile that i had already built but for some reason it wouldn't import. I have only been using the app for about a week but it seems to be working well. The app integrated easily and was easy to set up. I had to reach out to tech support once but they were supper responsive and were able to help me right away.
Feb. 23, 2022
Hello from Deutschland =) This app is better and cheaper then all other. But thats not all, you have a mega nice support team, that really helps you out with an issue. So nice !!! we love that app. Dont waste money and time on other apps. Buy that shit now. Cheers Tony
Feb. 13, 2022
I am just out of the free trial period and am happy with how the app works, once I got the settings right. I already have my shop synced to Ebay and to have it also synced to my Etsy store will save me loads of time. I have the same products listed across the 3 platforms, so now, when my Shopify product sells on Shopify or on Ebay, it will also adjust the inventory in my Etsy store. And I will no longer have to copy and paste the listings from scratch as the app will import them to Etsy for me, and I just have to tweak the listings a little. The app support team was very prompt to get back to me twice to sort out the problems I was having with the settings, both times responding to me within the hour, even on a weekend. And I would absolutely love if someone in app development could work out how to link multiple Etsy stores to Shopify, it would make my life so much simpler.
Feb. 8, 2022
I love this app and the support is very fast and they have a great customer service. Thank you very much!
Jan. 25, 2022
So far, the best app I've found for the price. I had an issue and I got a response from customer support immediately. The agent was kind and helped me clarify what I needed to do.
Jan. 10, 2022
Have to say although I am still getting used to the app and testing it (so far it looks and feels great), the customer service is outstanding. I contacted live chat, within minutes Sridhar had set up a screen sharing session so he could see what i was confused with and they helped me get it right. FIRST CLASS SERVICE, THANKS!