Rating

5.0

feedback

736

Reviews

chart

#1,115

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    0%
  • Less than a day
    6%
  • Less than a month
    48%
  • Less than a year
    37%
  • More than a year
    9%

Reviews Summary

The reviews for the Shopney Shopify App are overwhelmingly positive, highlighting the exceptional customer service provided by the support team, ease of use in setting up the app, and the seamless mobile app building experience. Users appreciate the intuitive drag-and-drop editor, the professional design quality, and the improvement in customer engagement and sales after launching their mobile apps. The support team, especially individuals like Hazel, Serena, and Kyle, are praised for their responsiveness, helpfulness, and professionalism in guiding users through the setup process. However, there are a few mentions of limitations based on the tier purchased and some issues with tracking and payment saving functionalities that affected sales performance for a few users.

Highlights

Exceptional customer service and support
Ease of use and intuitive design
Improvement in customer engagement and sales
Limitations based on purchased tier
Issues with tracking and payment functionalities

Rating Breakdown

  • 5
    98% (719 ratings)
  • 4
    1% (8 ratings)
  • 3
    1% (6 ratings)
  • 2
    0% (1 ratings)
  • 1
    0% (0 ratings)

Reviews with Text

  • 96% (707)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

Jan. 18, 2026

They are quick to respond and amazing at helping! I love my app!

Using app

21 days

Total reviews

2

Average rating

3.0

5 / 5 Share

Jan. 15, 2026

This is an excellent app and with fantastic support. The team are not just reactive but proactive and respond asap with clear and simple guidance. They helped us launch within a few days, Hazel's support was outstanding. I am truly impressed and thankful

Using app

8 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 14, 2026

Helpful, patient and supportive.

Using app

2 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 14, 2026

The service has been exceptional!! Everyone was very helpful and quick to reply!

Using app

6 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 12, 2026

very good app and support

Using app

6 months

Total reviews

3

Average rating

5.0

All reviews

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