Rating

5.0

feedback

739

Reviews

chart

#1,146

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    0%
  • Less than a day
    6%
  • Less than a month
    47%
  • Less than a year
    36%
  • More than a year
    9%

Reviews Summary

The Shopify App has received overwhelmingly positive reviews from users. Customers praise the app for its ease of use, excellent support, quick response times, and friendly staff. The support team, especially Hazel, is highlighted for being proactive, responsive, and helpful in resolving issues and guiding users through the setup process. Users appreciate the intuitive platform, drag-and-drop editor, and the seamless transition from their existing store to a mobile app. The app's design quality, functionality, and the support team's professionalism are commended. However, there is one review with mixed feelings mentioning issues with tracking and payment saving functionalities, impacting sales and profit.

Highlights

Ease of use, excellent support, quick response times, friendly staff
Proactive and responsive support team, especially Hazel
Intuitive platform, drag-and-drop editor, seamless transition to mobile app
Design quality, functionality, professionalism of the support team
Issues with tracking and payment saving functionalities impacting sales and profit

Rating Breakdown

  • 5
    98% (723 ratings)
  • 4
    1% (8 ratings)
  • 3
    1% (6 ratings)
  • 2
    0% (1 ratings)
  • 1
    0% (0 ratings)

Reviews with Text

  • 96% (709)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

Feb. 10, 2026

The app is very user friendly and the team is very skillful to help and answer any questions. We look forward to seeing our app to our customers now!

Using app

--

Total reviews

14

Average rating

5.0

5 / 5 Share

Feb. 9, 2026

Using app

28 days

Total reviews

4

Average rating

5.0

5 / 5 Share

Feb. 7, 2026

Very Helpful. Thank you Yasmine

Using app

Over 1 year

Total reviews

3

Average rating

5.0

5 / 5 Share

Feb. 4, 2026

Hazel and Kyle were a huge help, with super responsive and efficient support. Thank you again ! Can't wait to explore and use the app to its full potential!

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 4, 2026

Awesome customer service, very helpful.

Using app

8 days

Total reviews

7

Average rating

4.9

All reviews

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