All reviews

Rating Breakdown

  • 5
    98% (704 ratings)
  • 4
    1% (8 ratings)
  • 3
    1% (6 ratings)
  • 2
    0% (1 ratings)
  • 1
    0% (0 ratings)

Reviews with Text

  • 97% (695)
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5 / 5 Share

May 27, 2024

really good one. technical team is soo supportive

Using app

Over 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

May 19, 2024

Why did I choose Shopney? I did a very through research while selecting the mobile app builder for my business as this is something that you never want to switch intermittently for any reason. That is why we feel need of a companion who can take care of our mobile apps with utmost integrity so that we can focus on our profits instead of technical issues. Out of many vendors, I impressed by Shopney's instant response on my sales query. By this, I could anticipate how professional they are. Hence, our dialogues began. Onboarding process Shopney's onboarding process is like a swiss knife. You can play with their themes and options and can prepare your mobile app design in not more than a day. Everything is very clear and self descriptive. Customer Service This was the most important point for me that is why I decided to hire them. I could have ended up paying 1/3rd of the fee I am paying to Shopney to other vendors. Their customer support system is more than highly supportive! They hold your hand like a baby and help you out through their amazing chat system 24/7. This makes your onboarding process super fast without wasting your precious business' time. I hope this would continue post my billing also. :) I also appreciate that they have a customer first approach which they really mean. They do not ask for their star ratings infact they truly earn by their hard work from their customers! Challenges I faced Throughout the onboarding process, I single handedly managed all the challenges with Shopney's great support on chat. They have very short and crisp articles on challenges which they share instantly to overcome the challenge. They try to rule out all the possible obstacles right before the action begins which is a very smart way of doing the work to save our time. What our customers are thinking of our mobile app? Which mobile app builder you would go with, mostly depends on your budget and objective. For my brand Gaurashtra, I wanted a very clean and sophisticated design which appeals to my customers. I am gladly saying that our customers are liking our apps on both the platforms. We have seen a significant difference in average order value in past few weeks between orders received from our Shopify website and from Shopney mobile apps. We are getting 2x to 3x more order value from our mobile apps than from our website. This means the app is naturally encouraging the customers to buy more. I hope their advanced plans will add more power to the shopping process. Summary Shopney's team had been asking for a review in past many days and I was asking them to wait in return. I wanted to actually share my whole experience not in hurry so that it could be beneficial for the readers. If I am getting sales, I will not mind paying for my mobile apps but parallely I also do want to compromise with delivery of apps in terms of quality. I am happy to choose Shopney and highly recommend to you. Shopney is perfectly satisfying my expectations. Now I see above, I guess I have written a complete blog article as a feedback. :) I apologise if it took your time more than expected.

Using app

20 days

Total reviews

7

Average rating

3.7

5 / 5 Share

May 17, 2024

Sehr professionelle und zeitnahe Unterstützung in allen Belangen! Super freundlich und nett!

Using app

22 days

Total reviews

3

Average rating

5.0

5 / 5 Share

May 17, 2024

Ottimo

Using app

3 months

Total reviews

2

Average rating

5.0

5 / 5 Share

May 14, 2024

Amazing app. It's really helpful for my store. The support staff is very enthusiastic.

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

May 14, 2024

Effortlessly brought our shopify store to life of mobile! Shopney's intuitive interface and seamless integration made the transition smooth. Highly recommend for anyone looking to enhance their mobile shopping feature.

Using app

Over 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

May 12, 2024

Service is very good, they will solve my problem detail and attitude, Serena is a very nice person to help me solve the problem, the app design also easily to add on what I want. Recommended to someone who need an app.

Using app

About 1 month

Total reviews

3

Average rating

5.0

5 / 5 Share

May 6, 2024

The app is incredibly user-friendly and has been instrumental in boosting revenue for our online shop. The customer care team is exceptionally helpful and responsive. I recently had the pleasure of chatting with Melissa from customer care, and I was thoroughly impressed. She was friendly, knowledgeable, and swiftly addressed and resolved all the problems I was encountering. I highly recommend this app, thanks to its ease of use and outstanding customer support.

Using app

6 months

Total reviews

3

Average rating

5.0

5 / 5 Share

April 22, 2024

The app is very easy to design on. But the help chat was where they shone. They were very miticulous at reviewing content and found things we missed ourselves. They held our hand as much as they could to through to the review process. They were easy to speak with and responded quicker than most. Thank you very much!

Store

NToys

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

April 19, 2024

Great Mobile App Builder! Super easy-to-use, lots to customize, modern themes, great customer service team. What more could you want?

Using app

8 days

Total reviews

1

Average rating

5.0

5 / 5 Share

April 19, 2024

Lara was very helpful in getting me set up and answered all questions very quickly

Using app

12 months

Total reviews

1

Average rating

5.0

5 / 5 Share

April 16, 2024

Extremely easy to use, plenty of resources and the support team is very helpful!

Using app

2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

April 12, 2024

Great software. Easy to use, great pre loaded designs and good customizable elements. Customer services team are fantastic and very responsive.

Using app

9 days

Total reviews

3

Average rating

5.0

5 / 5 Share

April 9, 2024

Great app. Customers say its easy to use and very clean. Excellent customer service. Super fast response time. Lara is the best and very helpful.

Store

UP NYC

Using app

About 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

April 4, 2024

Using app

9 months

Total reviews

2

Average rating

5.0

5 / 5 Share

April 4, 2024

The customer service is absolutely amazing. They were very quick to respond and helped so much!

Using app

6 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 27, 2024

They have great service. Replied to me within a matter of minutes and guided me through all the services i needed. Lara in particular, was the person who helped me. Very kind and very helpful. Thanks Lara!

Using app

11 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 22, 2024

Thanks guys, everyone helped me get the app transferred over from plobal and redesign it as quickly as possible, the new app runs smoother and better than it did on plobal and I am very happy that I made the switch, thanks so much for your help with everything

Using app

15 days

Total reviews

1

Average rating

5.0

5 / 5 Share

March 20, 2024

Shopney's app exceeded expectations! Kyle's support was instrumental, making the journey smooth and efficient. His guidance instilled confidence, turning what could have been a daunting task into a pleasant experience. A big thank you to Kyle and the Shopney team

Using app

15 days

Total reviews

4

Average rating

5.0

5 / 5 Share

March 19, 2024

I recently had the pleasure of using the Shopney app for my Shopify store, and I couldn't be happier with the experience. The app's easy-to-use design features allowed me to create an elegant and user-friendly mobile shopping environment without any hassle. What truly set Shopney apart, though, was the exceptional customer service provided by Serena. She was incredibly helpful, responsive, and went above and beyond to ensure my needs were met. It's rare to find such a combination of great product and outstanding support. Five stars all the way!

Using app

4 days

Total reviews

1

Average rating

5.0