All reviews

Rating Breakdown

  • 5
    82% (6,063 ratings)
  • 4
    13% (992 ratings)
  • 3
    3% (249 ratings)
  • 2
    1% (48 ratings)
  • 1
    1% (76 ratings)
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4 / 5 Share

Dec. 11, 2021

good app, easy set and instalment, helps me start my business a lot, the assistant is very kind and polite

Using app

3 days

Total reviews

1

Average rating

4.0

4 / 5 Share

Dec. 9, 2021

Very good customer service Muhammad has been very helpful. I'm still trying to configure it to my needs.

Using app

2 days

Total reviews

1

Average rating

4.0

4 / 5 Share

Dec. 3, 2021

I used this app for social proof, but my store was inactive so I couldn't test the results. I'll definitely try it again later.

Using app

8 months

Total reviews

1

Average rating

4.0

4 / 5 Share

Dec. 3, 2021

The app itself is great, they are constantly evolving the app and the customer service is phenomenal. I just think there should be a better, more coherent way to manage the free-trial and billing situation. Other apps tell exactly when the trial will end on the shopify apps page itself, which makes it easier to manage. This would just be helpful. Overall, great app! Especially if you're already converting traffic.

Using app

4 months

Total reviews

1

Average rating

4.0

Developer Reply

Thank you for taking the time to provide feedback. I will forward your feedback to our team. As we work to improve our app, we want to make sure your voice is heard. Please do not hesitate to contact us if you have any concerns. We're always available to help. -Sally

4 / 5 Share

Nov. 28, 2021

Good app, good support! I just started using it, so looking forward seeing those sales popping! Greets

Store

Toba

Using app

About 1 year

Total reviews

2

Average rating

4.5

Developer Reply

We appreciate your kind words, We hope this app brings in a lot of unwanted sales for your store. We are available 24/7 for your assistance :) -Waqas.

4 / 5 Share

Nov. 24, 2021

Great customer service. Had an issue and it was solved in minutes. It's a decent app and I recommend giving it a try if you can afford it.

Using app

Over 1 year

Total reviews

2

Average rating

4.0

Developer Reply

Thank you for sharing that wonderful review! We truly appreciate your recommendation and rest assured that we will continue to provide great customer service :) -Shiela

4 / 5 Share

Nov. 23, 2021

Very helpful and kind customer service. I think the $29 cost is a bit steep for what you are getting.

Using app

About 1 year

Total reviews

1

Average rating

4.0

Developer Reply

Thank you for sharing your experience with us! We appreciate your feedback and rest assured that we will continue to provide great customer service :) -Shiela

4 / 5 Share

Nov. 23, 2021

Me ha parecido una buena aplicación, el único detalle por el que le pongo 4 estrellas es que su plan cambió y no me enteré. Por lo cual tuve cobros elevados que no esperaba, sin embargo su servicio a cliente fue rápido y me ayudo a ajustar la tarifa.

Using app

Over 1 year

Total reviews

1

Average rating

4.0

Developer Reply

¡Muchas gracias por tu aporte! Estamos encantados de saber que le gusta nuestra aplicación. Transmitiré sus comentarios a nuestro equipo. Queremos asegurarnos de que se escuche su voz mientras continuamos mejorando nuestra aplicación y servicio. Estamos aquí para ti en cualquier momento. -Sally

4 / 5 Share

Nov. 9, 2021

great layout, customer service was quick with pulling in my previous orders and responding quickly. The app is a bit pricey which is why I took of 1 star but if it helps with my conversion over the next 7 days I will keep it.

Using app

Almost 3 years

Total reviews

2

Average rating

4.5

Developer Reply

Thank you for sharing your experience with us! We are so glad that we've been able to meet your customer satisfaction. If any issues or concerns arise please do not hesitate to let us know. -Shiela

4 / 5 Share

Nov. 9, 2021

Customer service is perfect. We had a billing issue , they solve this problem within few minutes and offered a free three months. We trust that this app will help and support our store for more sale and customers

Using app

Over 4 years

Total reviews

3

Average rating

3.3

Developer Reply

Thank you for sharing your experience, We are glad by how much you like the app. If any issues or concerns arise please do not hesitate to let us know. -Waqas.

4 / 5 Share

Nov. 8, 2021

This app is great for getting more website engagement and more specificaly creating trust within your customers

Using app

5 months

Total reviews

15

Average rating

4.7

Developer Reply

Thank you for sharing your experience with us! We are glad by how much you like the app. If any issues or concerns arise please do not hesitate to let us know. -Shiela

4 / 5 Share

Nov. 6, 2021

i am not very tech savvy & it was not that easy to navigate for me but hopefully tech support will help

Using app

8 days

Total reviews

1

Average rating

4.0

Developer Reply

Thank you for your review and kind words, We're available to help our users 24/7, Do let us know if you ever need any assistance :) -Muhammad.

4 / 5 Share

Nov. 5, 2021

O aplicativo é muito bom, mas poderia haver opção de tradução para o português..................................................................

Using app

About 2 months

Total reviews

2

Average rating

4.5

Developer Reply

Obrigado por sua avaliação, Esperamos que este aplicativo gere muitas vendas extras. Deixe-nos saber se você precisar de alguma dica ou ajuda. :) -Waqas.

4 / 5 Share

Nov. 3, 2021

I saw the potential in the app. It's very clean and easy to use. Doesn't look spammy like most. I don't know that it increases product sales but definitely places Jones Effect into place when one of my stores is selling. This works best on services or courses (high ticket) My rating went down after I kept getting charged after 7 days the premium trial ended and now it's only 90 days for a free trial. They're very good and understanding about refunds. Just can't say I will stay with them after this. I need to test my stores, sometimes put them under development, or transfer....anyway, I didn't like having to search all over my stores for a couple of unknown charges this month. Apparently they sent out emails before their policy change, but again that store was down for the moment. Anyway, so Long Great App! Edit: GREAT CUSTOMER SUPPORT. Above an beyond!

Using app

6 months

Total reviews

1

Average rating

4.0

Developer Reply

Thank you for your honest review! We always welcome our user 's feedback, We'll work harder to make this app even better. Don't hesitate to reach out to us if you need any further assistance or help. :) -Waqas.

4 / 5 Share

Oct. 16, 2021

Probably the app is very useful but I didnt try all the features, however I got charged for $29 with no consent, I requested a refund and they helped me right away.

Using app

About 1 year

Total reviews

1

Average rating

4.0

4 / 5 Share

Oct. 12, 2021

I like the app and its features (I tried the free version) but I think the price for the growth plan is high. Responsive customer service.

Using app

Over 1 year

Total reviews

1

Average rating

4.0

4 / 5 Share

Oct. 9, 2021

This app helped me collect emails from customers in a beautiful way. While I really love this app, I am still testing it out. and I will be sure to come back to see the results of how well its doing when my store has more traffic!

Using app

11 months

Total reviews

1

Average rating

4.0

Developer Reply

Thanks so much! This review truly made our day. We're so glad to learn that you are satisfied with our services. It means so much. We are here for you whenever you need us! Stay safe! -Anna

4 / 5 Share

Oct. 7, 2021

I just downloaded this app and install was a breeze customer service was awesome the first impression is everything I am looking for functionality can't really comment on just literally downloading but if it works with no issues all definitely be worth 5 stars

Store

Q.B.M.V

Using app

About 1 year

Total reviews

2

Average rating

4.0

Developer Reply

Thank you for your review, We appreciate the honest feedback. Do let us know if you need any assistance or tips to boost your sales with this app :) -Waqas.

4 / 5 Share

Oct. 6, 2021

This is my first day using this app but so far so good!. It seems very easy to use. The only issue is the pricing monthly fees are a lot but if it helps then I am all in!!

Using app

6 days

Total reviews

1

Average rating

4.0

Developer Reply

Thank you for sharing your experience with us! We're glad to hear that you find our app helpful and very easy to use. Please feel free to reach us anytime, we'd be more than happy to assist you with your concern. -Shiela

4 / 5 Share

Oct. 1, 2021

Awesome app! Awesome customer service as well. They answer quick and they will help you through it all

Using app

About 2 months

Total reviews

5

Average rating

4.8

Developer Reply

Thank you for the wonderful review! Do not hesitate to contact us if you need assistance with anything :) -Waqas.