SP: SMS, Email & Sales Popup
Sell more with SMS, Sales, Brand Story, & Email Popups
Rating
4.7
feedback
894
chart
#381
All reviews
Review RSS Feed
July 12, 2022
Works Great! Very Easy to install and get working quickly. Customer Support is alway easy to communicate with.
Thank you for sharing your experience with us! We're glad we could be of assistance! If any issues or concerns arise please do not hesitate to let us know. -Waqas.
July 5, 2022
Great app. Wish the app was more affordable though. $30 is a lot for a social proof app. Needs better pricing for sure but good overall.
Thank you for your review. We appreciate your feedback and we're glad that you liked the app. If any issues or concerns arise please do not hesitate to let us know. -Shiela
June 23, 2022
really love this for my store. it helped a lot with social proof. Thanks a lot. I would definitely recommend .
Thank you for your review. We're glad to hear that you find our app helpful and we truly appreciate your recommendation. If any issues or concerns arise please do not hesitate to let us know. -Shiela
June 21, 2022
great service, wonderful support!!!!!! my store is living now!!!!!!!! love it!!!!!!! recommend!!!!!!
Thanks so much! This review truly made our day. We're so glad to learn that you are satisfied with our services. It means so much. We are here for you whenever you need us! - Micah
June 15, 2022
Very smooth onboarding, easy to set up in seconds. Looking forward to seeing what this does. Support is also extremely responsive.
We are super happy about your review! It means a lot :) Let us know if you need any assistance with our app. -Micah
June 14, 2022
Great app very user friendly. Think it would be better if the Pop Library was turned off by default when you begin, so you can be in control of what your customers are seeing as you get used to the app.
Thank you for your review! We appreciate your feedback and I'd be happy to share your suggestion with our Product Team and see if it's possible to implement down the road :) If any issues or concerns arise please do not hesitate to let us know. -Shiela
June 11, 2022
I have used this app ever since I opened my store! They are always quick to reply and very helpful, this app is a must for all businesses!
May 18, 2022
Much prettier than other apps! And good service. The installation was easy and smooth and its functions exactly how I hoped.
Thank you for sharing your experience with us! We are glad about how much you like the app and rest assured that we will continue to provide great customer service :) If any issues or concerns arise please do not hesitate to let us know. -Shiela
Oct. 19, 2023
EDITED: 5 stars to 1 star back to 2 stars. TRUST IS EVERYTHING - just be careful. I originally really enjoyed this app and the quick support offered; however, I have QUICKLY gone from the "grower" $15/plan to $129/month plan without my consent. I looked deeper into the app when I realized and saw where the subscription system has AUTO placed me in different subscription levels without my knowledge or consent. I never agreed to being auto-placed. (Toggle it off to disable that "Auto-upgrade" feature). It is like they made this new feature and just enabled for everybody but if they did not it is just a bit much to assume that business owners have all of this time to just inspect the whole app to make sure they will not eventually get taken advantage of. I am a newer small business just trying to get my feet off the ground. I cannot be having charges that did not even suit my business. The system had my business at 30,000 sessions per month, I mean I would LOVE if I got that but I just don’t- I’m at like 2000 at most these past couple months due to being at shows and pop-ups. Just watch your store session analytics with the ones they record. They have theirs six times more than what my numbers say which is why I'm being bumped up (the way I am understanding). It is very possible that their sessions are different from Shopify sessions but overall just very confused. Reason for 2 stars: The reason for adding a star was because the team got back to me and we agreed on a set refund and talked about solutions for users in the future! Chadwyn was great. Correcting the issue was necessary and it was done. I did not get all my money back but a good chunk of it was refunded. April 21, 2023: Excellent and quick support! There isn't a lot of time to put towards support things so I am grateful there is designated quick help!
Hi Megan, we are very sorry to hear about your recent experience. We reached out earlier today via email, we'd love to hear back from you! We appreciate and value your feedback and we hope we can continue helping you and your business. --- Thank you for sharing that wonderful review! We are glad about how much you like the app and that we've been able to meet your customer satisfaction. If any issues or concerns arise please do not hesitate to let us know. -Shiela
May 17, 2022
Very cool. Nice and simple and looks good too! It also doesn't get in the way too much when customers are using the site.
Thank you for sharing your experience with us! We are glad about how much you like the app. If any issues or concerns arise please do not hesitate to let us know. -Shiela
May 3, 2022
I really like this app and Sheila was great at helping me. It helped me improve my sales. And whenever I had a problem I was able to get great support.
Thank you for sharing your experience with us! We are glad about how much you like the app. Rest assured that we will continue to provide great customer service :) If any issues or concerns arise please do not hesitate to let us know. -Shiela
April 30, 2022
This app didn't work for me as I had hoped but their support team worked hard to ensure I had a fair experience.
We're sorry to hear about your experience, we hope to hear back from you to clarify this situation.
April 28, 2022
Very good app! Allow adding a lot of trust to my customers. i loveeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeee it.
April 27, 2022
Helps provide realtime social proof for visitors on the site. Really enjoying the flexibility of the pops and the look.
Thank you for your review! We are glad about how much you like the app. If any issues or concerns arise please do not hesitate to let us know. -Shiela
April 23, 2022
great help well done "Provide some detail about what you did or did not enjoy about using this app. Your comments can help other merchants decide whether to use this app."
We appreciate your feedback, Do let us know if you need any further assistance :) -Waqas.
April 21, 2022
When we start to use this app then the sales increased. It works very well. Also, customer service is super fast. Thank you.
Thank you so much for sharing this wonderful review! We're glad it is helping you boost your business! Do let us know if you need anything else. We are always happy to assist. -Anna
April 20, 2022
Its a great app. Easy to use and clean pop ups. A bit more clarification is needed in terms of rules of the free trial. Better clarification of user being transferred to paid plan automatically (once free trial ends) would be great.
Thank you for your review! We are glad that you find our app helpful and very easy to use. We truly appreciate your feedback because it helps us build a better customer experience. If you have any more questions or concerns, please feel welcome to inform us as we're more than glad to assist. -Shiela
April 20, 2022
like it goooooooooooooooooooooood like it goooooooooooooooooooooood like it goooooooooooooooooooooood like it goooooooooooooooooooooood
Thanks for your 5-star review! We sincerely appreciate your feedback. We’re here to serve you anytime. - Sally
April 19, 2022
Been using this app for months and it does it's job perfectly. The support team are top quality and very responsive. Highly recommend using this app.
April 12, 2022
Best customer service I have experienced. Highly recommend Sales Pop and Sally is great to deal with!
Thank you so much for your positive feedback! We’re thrilled to hear you enjoyed our service and recommend our app. Thanks again, and we hope to serve you again soon. :) - Sally