Etsy Integration by shopUpz
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We did a stupid thing which was no fault of this app but made it not to work (linked the wrong store lol). Shirley was so patient and professional. Oh, and the app works great now, linking our Etsy and Shopify stores:)
Super easy to use, and the team is incredibly helpful! I've been using this app for my business over the past few months, and it has made integrating our Shopify store with Etsy a breeze!
I appreciate your feedback , thank you very much. We are working hard to make sure that the app will be simple and easy to use. Good luck with your sales, Shirly :)
Wonderful and patient customer service. I would be lost without this app
Thank you for your great feedback.It's a pleasure working with you and supporting your business. Best, Shirly.
The app has been working really well for us for a month. We had a glitch once, but the support team was willing to worth through it with us!
Thank you very much for reaching out when you needed. Happy to assist any time with any questions. Best, Shirly.
Shirly was very helpful with an issue I was experiencing and even used my issue to improve the app. Always great customer service with a quick response time.
Thank you for your great feedback and cooperation. Happy to jump into a call any time :) Best, Shirly.
App works great for inventory syncing between Etsy and Shopify. Customer service is very quick and helpful.
Lovely ! Efficient, speedy, professional Cannot ask for better support Shirly is wonderful
Thank you very much for your great feedback and good luck with your new store:) Best, Shirly.
Quick and simple to set up. Easy enough to use and it's saving us time! Shirly's great at responding and advising solutions, super efficient and helpful - thank you!! We tried another app before finding ShopUpz and it wasn't as good as this! Highly recommend!
Etsy items move to a "sold out" status when the inventory is depleted. After ordering items and updating the quantity of items on Shopify the application incorrectly zeroed out the quantity of items on Shopify. Shirly insists it's a feature of the application instead of a bug.
Hey, our mission is to align quantities between the stores so you will not oversell. You requested to keep selling on Shopify and not on Etsy. In this case you need to change the SKUs so we will not sync those listings , or to set Etsy listing to inactive/draft. Please note that Etsy and Shopify have gaps when it comes to inventory management. Etsy doesn't allow to set quantity zero and it marks the listing as sold out. When a listing goes into sold out status it means that it's out of stock and we update Shopify to zero so clients will not oversell. This is our primary mission. As explained in our email threads we will not be able to update Etsy sold out listings on Shopify with quantity >0 , it's our design strategy. I've seen that you used the app for several months also for order sync , export listings and sync quantities and it worked successfully as expected. Service is my top priority and I'm happy to address any need that helps to upgrade our app anytime as long as it aligns with our client needs and common use cases. Best, Shirly.
This is super simple and is saving me a great deal of time uploading my SKU"s to Etsy. I think the trick is to watch all the How-to videos before you start. Then just upload a few items to get familiar with how Etsy handles your new listing when its imported. Then start uploading larger numbers of SKU's. I've had no issues and it even helped me identify an item in my Shopify store that was missing information giving me the opportunity to correct that listing. I am very happy with the app so far. There are more segments I haven't worked with yet but so far, I highly recommend this app.
Thank you very much for your great feedback and for taking the time to view my tutorials. Happy to assist any time with any questions. Best of luck with your sales:) Shirly.
Quick response and answered my problems in an effective way. thank you.
Happy to assist any time with any questions:) Service is my top priority! Best, Shirly.
Makes it easy for us to keep inventory correct on Etsy and to sync Etsy orders back to our shopify store for fulfillment
Thank you very much for your feedback! Our mission is to save you time so you can keep growing your business :) Best, Shirly.
The support service was very helpful and friendly but unfortunately the app simply doesn't load on my browser.
UPDATE #2: Shirly is not trustworthy. The issue was not duplicate SKUS. Stop trying to pass the buck. I am not the only person having this issue. Your true character shows with your false follow-up. Please do not believe anything Shirly says in her replies to bad reviews, it is not true and will never admit fault. Our issue was exactly as described and had nothing to do with duplicate SKUs. This application has negatively impacted our sales. As others have mentioned, this app removes inventory from our Shopify inventory when an Etsy listing expires. Additionally, bidirectional inventory sync is not activated. Our Shopify inventory should always take precedence over our Etsy inventory. This has been an ongoing issue for almost a year without any fix. We have been trying to work with Shirley, but it seems that they have stopped providing any support and just want to brush us under the rug. We were told to wait for 1 month for a resolution, and now they have stopped offering support after 1 month. It is obvious that they just want problem customers to uninstall so they can work with smaller stores that are less robust.
Thank you for your reply. I want to clarify some key points regarding your review. Over the past several months, I’ve put significant time and effort into addressing your specific needs, including developing a custom feature tailored to your requests. Upon investigating the issue, it became clear that the problem was caused by duplicate listings with a quantity of zero, which affected your other listings due to shared SKUs. It’s disappointing to see your claims, especially considering that I’ve consistently provided support and solutions, despite the lack of respect and cooperation on your end. The app has been in use for a considerable time without these issues being properly acknowledged from your side. I’m always committed to helping my users, but successful resolutions require clear communication and mutual respect. Best, Shirly.
Excellent app and spectacular customer support they respond quickly and have also implemented new features we were asking for Highly recommend this app!
Etsy Integration has worked wonders for us. We have tried several inventory integration apps, and this has been truly the best one. Easy to use, great customer service, and basic (in a good way) not complicated like other apps.
Does exactly what it says, and Shirly is very helpful and responsive with any issues and takes any time needed to resolve an issue. Highly recommend!
Thank you very much for your great feedback. Service is my top priority and I'm trying to assist and advise whenever I can. Thank you for meeting with me and providing me the opportunity to think over your requirements and try to find a solution together.
Great and easy-to-use app! It has helped me to save a considerable amount of time in handling my Etsy inventory.
Unable to install back after uninstalling the app during the free trail. Request you to kindly check. Shirly was patient enough to follow up with me and provide support to resolve the issue. Etsy+ rocks!
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