Etsy Inventory sync by shopUpz

March 22, 2023

excellent support would highly recommend i was able to complete all my task with the help, otherwise i would be lost

March 16, 2023

This app is absolutely amazing. Beyond words! But what really makes the difference is the Customer Support, especially when you have so many apps to choose from. I was terrified to sync my Etsy store with Shopify, as we have a pretty good amount of products. Shirly was extremely helpful and patient and without her I wouldn’t be able to successfully sync my shops so quickly and to manage all of my orders from one platform. Honestly, I have never experienced customer service like this! I'm happy to be on board! Thank you once again.

March 9, 2023

This was, at first, very frustrating for me, I had no idea what I was doing, and I was not going to use the app. However, after speaking with Shirly, she went over the app in extensive detail and showed me step-by-step how to use the app to work efficiently.

March 1, 2023

Just made the importing and exporting items process 10x easier for me. I”m just now starting off so a lot of this has been overwhelming. Cheers to a new breathe of fresh air!!

Feb. 26, 2023

Great app. Worked great. Excellent customer service with billing issue as well. Thank you very much.

Feb. 23, 2023

I installed this app primarily to keep my inventory managed across platforms. The setup video was helpful and Shirly is very responsive via email whenever I need help. She also jumped on a call with me quickly when I needed assistance which I really appreciated. I had to get used to a few things about how it worked and had a few small kinks at first, so I would recommend not installing this right before a big event like black friday. Give yourself a few days to make sure you know how to set it up properly. I have only started using the listing export option, and so far it seems like it will save me a lot of time. I am not using this for order sync right now but I'd recommend this app to anyone looking to keep their Etsy and Shopify inventory straight!

Feb. 21, 2023

I absolutely LOVE this app! It just works and it took just 1 minute to move 170 products into Etsy! WOW! My biggest love however, is the support! Shirly is absolutely amazing, patient and knows what she’s doing! Stop thinking about it! Get the app already

Feb. 27, 2023

Update concerning Shopupz answer : They contacted me, but insisted on me deleting my review instead of understanding my concern .I answered them and they never got back .The message you see below my review is an automatic and robotic message that they send to many other customers , juts look at other reviews. I found this extra weird for a business that wants to grow and " care" .. My review : It's a great app for synching and managing , I loved this part but I think it's not worth it for exporting items especially when you have many and different. On Etsy I can copy from a similar item and already have everything filled . With this app it exports the title, the description , the SKU's and the tags , meaning you would have to fill all the attributes + categories on Etsy website. It took more time for me by using the app, especially that sometimes it wasn't exporting well my descriptions. So for the price it isn't worth it. If you try to gain time by exporting I don't recommend , for synching and managing orders it's great.

Feb. 6, 2023

Love this app, makes my life easier. Always answers and always helpful. She goes above and beyond go find out the issue and resolve it. Had an issue that was Etsy's fault and she helped me so I could have them take over. Thank you again!

Feb. 4, 2023

I really wanted to love this app however it has major issues with syncing quantities between Etsy and Shopify. My only use for this app was quantity syncing so I cannot speak for importing/exporting. It had been more than 24 hours since sales occurred and the quantities were not syncing. Keep in mind the advertised sync time is 15-20 minutes. The first time I noticed the issue I reached out via shopify support and received a response almost immediately. Shirly said she resolved the issue and that it was “A configuration issue” that they fixed on their end to adjust with my account. I also verified that I did everything correctly and it was not a user error. However, this fix did not last long. The very next day I had the same issue and reached out again via the same email thread from before, no response. The issue resolved itself after many hours. Here we are a few days later and the exact same thing is happening. I reached out for the third time via Shopify Support, no response. It’s been 2+ days since sales have occurred and quantities are not updating unless I manually change them, which defeats the purpose of my use for the app. I gave it a fair shot, unfortunately it can not provide the advertised bi-directional syncing I was looking for so I’ll be removing it. Shirly was helpful and kind in the first instance that I talked to her, however I can’t exactly give good ratings for long term customer support as I did not receive a response the following two times. I paid for a service that it could not provide and am left disappointed. Hopefully they’re able to fix the issues with their app.

Jan. 31, 2023

I would highly recommend!!! Helped me alot to know what to do and I didn't know what to do and now I do! THANK YOU!!!!

Jan. 25, 2023

It's saving us a lot of valuable time when opening our Etsy shop, the customer service is amazing as they answered all our questions in no time. we love the app!

Jan. 24, 2023

This application is truly amazing! I have over 100 items in Shopify and it would have been such a hassle to enter each item one by one in the Etsy app. It does exactly what is described in the features. I suggest watching the tutorials, following the instructions exactly as told, and double-checking what features you have enabled. I had a user error by not enabling the order sync feature. However, their customer support is exceptional. Shirly contacted me directly and walked me through my issue. I highly recommend!

Jan. 23, 2023

Still on the free trial but so far it's been working great. Had an issue and reached out and was resolved straight away within minutes (use chrome, not firefox) Thank you!

Jan. 22, 2023

Shirly helped me solved order synchronisation problem within 30 mins. The help is timely and professional. Many thanks again for Shirly :)

Jan. 12, 2023

Support is always accessible and kind. We don't talk to machines, but to real people trying to solve our problem and continuously improve the app. It's a very simple tool to use too. I highly recommend.

Jan. 14, 2023

shirly was great and took me step by step through the process to help me get listed on Etsy. Shirly was abit late and i nearly left the call after 15 mins so thats why i havent given 5 full stars.

Jan. 5, 2023

It took a few days to get set up right, but just message Shirley the app developer and she will get you going. It does not copy over videos, and you have to add sku's to the products you want to sync. You also have to manually upload any new listings- it does not auto-update based on a collection unfortuately. Etsy only accepts tags with 20 characters, so do not select "copy tags" -you will need to make different tags for etsy, and have flat rate (not calculated) shipping selected for the import, then you can change it back... Im hopeful that this will be worth it because etsy and google search have a good thing going.

Dec. 17, 2022

This app is fantastic, as it makes my job that much easier. I had to try a few things to sync my Shopify listings to Etsy, and it was all my fault. I should have followed the instructions where it suggests not to include the tags from Shopify. Without the tags, it'll all sync with no issues. Shirly's customer service is incredible. She was always available to answer even the smallest questions. This is my favorite app yet and I plan on continuing to use it

Nov. 29, 2022

Was searching for ages for a simple app that would sync orders & inventory! This app is perfect & has various control functions e.g. removal of duplicate order ids that can let me sleep well at night. Big recommend